Regulation detail

Ala. Admin. Code r. 580-8-38-.06

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Ala. Admin. Code r. 580-8-38-.06 removed

Complaint Procedure

Jurisdiction: AL Agency: Alabama Department of Mental Health
CMHC (60%) MH_RESIDENTIAL (60%)
Plain-English summary

This regulation establishes a complaint procedure for residents and interested persons who cannot resolve rights-related issues with Alabama Department of Mental Health personnel or contracted community service providers. It authorizes the Rights Protection and Advocacy Program to conduct unimpeded investigations of alleged rights violations and work toward resolution among departmental officials, certified/contracted community service providers, and complainants. As a procedural/enforcement section within a recipient-rights chapter, it governs the same facilities as the broader chapter under the Alabama Department of Mental Health.

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Regulation text
Ala. Admin. Code r. 580-8-38-.06 - Complaint Procedure 

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When residents, or other interested persons are unable to
 resolve problems related to rights issues with departmental personnel or
 contracted community service providers, the Department provides for the
 utilization of the Rights Protection and Advocacy Program. This provision
 designates and authorizes advocates and other advocacy personnel to conduct
 unimpeded investigations of alleged violations in an attempt to resolve
 complaints with Departmental officials, certified and/or contracted Community
 Service Providers, and complainants.

Author:
 Office of Advocacy Services,
 DMH/MR

Notes

Ala. Admin. Code
 r. 
580-8-38-.06

Filed February 17, 1987.
 Repealed and Replaced: Filed March 24, 1997; effective April 28,
 1997.

Statutory Authority:

Code of Ala.
 1975
, §
 
22-50-11
.

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