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Tenn. R. 0720-21

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Tenn. R. 0720-21 active

Homes for the Aged

Jurisdiction: TN Agency: Tennessee Health Facilities Commission
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Plain-English summary

This Tennessee regulation establishes licensing and operating standards for 'Homes for the Aged,' defined as facilities providing room, board, and personal services (not nursing or medical care) to four or more unrelated persons who are primarily aged 55 or older. Operators must obtain and renew a license from the Tennessee Health Facilities Commission, meet administrator certification requirements, maintain adequate staffing, follow admissions and discharge procedures, and comply with infection control, resident rights, and building/life safety standards. Residents requiring nursing or medical care must be transferred to a higher level of care such as a hospital, nursing home, or assisted care living facility.

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Regulation text
March, 2026 (Revised) 1 
RULES 
OF 
THE TENNESSEE HEALTH FACILITIES COMMISSION 
 
CHAPTER 0720-21 
STANDARDS FOR HOMES FOR THE AGED 
 
TABLE OF CONTENTS 
 
0720-21-.01 Definitions 
0720-21-.02 Licensing Procedures 
0720-21-.03 Disciplinary Procedures 
0720-21-.04 Administration 
0720-21-.05 Admissions, Discharges and Transfers 
0720-21-.06 Personal Services 
0720-21-.07 Building Standards 
0720-21-.08 Life Safety 
0720-21-.09 Infectious and Hazardous Waste 
0720-21-.10 Records and Reports 
0720-21-.11 Resident Rights 
0720-21-.12 Policies and Procedures for Health Care 
 Decision-Making 
0720-21-.13 Disaster Preparedness 
0720-21-.14 Appendix I 
 
0720-21-.01 DEFINITIONS. 
 
(1) Abuse. T he willful infliction of injury, unreasonable confinement, intimidation or punishment 
with resulting physical harm, pain or mental anguish. 
 
(2) Activities of Daily Living (ADL ’s). Those personal functional activities which indicate an 
individual’s independence in eating, dressing, personal hygiene, bathing, toileting, and 
moving from one place to another. 
 
(3) Adult. An individual who has capacity and is at least 18 years of age. 
 
(4) Advance Directive. An individual instruction or a written statement relating to the subsequent 
provision of health care for the individual, including, but not limited to, a living will or a durable 
power of attorney for health care. 
 
(5) Aged. A person who is fifty-five (55) years of age or older. 
 
(6) Agent. An individual designated in an advance directive for health care to make a health care 
decision for the individual granting the power. 
 
(7) Ambulatory Resident. A resident who is physically and mentally capable under emergency 
conditions of finding a way to safety without physical assistance from another person. An 
ambulatory resident may use a cane, wheelchair or other supportive device an d may require 
verbal prompting. 
 
(8) Board. The Tennessee Board for Licensing Health Care Facilities. 
 
(9) Capacity. An individual’s ability to understand the significant benefits, risks, and alternatives 
to proposed health care and to make and commu nicate a health care decision. These 
regulations do not affect the right of a resident to make health care decisions while having the 
capacity to do so. A resident shall be presumed to have capacity to make a health care 
decision, to give or revoke an advance directive, and to designate or disqualify a surrogate. 
Any person who challenges the capacity of a resident shall have the burden of proving lack of 
capacity. 
 
(10) Cardiopulmonary Resuscitation (CPR). The administering of any means or device to restore 
or support cardiopulmonary function in a resident, whether by mechanical devices, chest 
compressions, mouth- to-mouth resuscitation, cardiac massage, tracheal intubation, manual 
or mechanical ventilators or respirations, defibrillation, the administration of drugs and/or 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.01, continued) 
March, 2026 (Revised) 2 
chemical agents intended to restore cardiac and/or respiratory functions in a resident where 
cardiac or respiratory arrest has occurred or is believed to be imminent. 
 
(11) Commissioner. The Commissioner of the Tennessee Department of Health or his or her 
authorized representative. 
 
(12) Department. The Tennessee Department of Health. 
 
(13) Designated Physician. A physician designated by an individual or the individual ’s agent, 
guardian, or surrogate, to have primary responsibility for the individual ’s health care or, in the 
absence of designation or if the designated physician is not reasonably available, a physician 
who undertakes such responsibility. 
 
(14) Do-Not-Resuscitate Order (DNR). A written order, other than a POST, not to resuscitate a 
patient in cardiac or respiratory arrest in accordance with accepted medical practices. 
 
(15) Emancipated Minor. Any minor who is or has been married or has by court order or otherwise 
been freed from the care, custody and control of the minor’s parents. 
 
(16) Emergency. Any situation or condition which presents an imminent danger of death or 
serious physical or mental harm to residents. 
 
(17) Emergency Responder. A paid or volunteer firefighter, law enforcement officer, or other 
public safety official or volunteer acting within the scope of his or her proper function under 
law or rendering emergency care at the scene of an emergency. 
 
(18) Evacuation Capability. The ability to either evacuate the building or move to a point of safety. 
 
(19) Guardian. A judicially appointed guardian of conservator having authority to make a health 
care decision. 
 
(20) Hazardous Waste. Materials whose handling, use, storage, and disposal are governed by 
local, state, or federal regulations. 
 
(21) Health Care. Any care, treatment, service or procedure to maintain, diagnose, treat, or 
otherwise affect an individual ’s physical or mental condition, and includes medical care as 
defined in T.C.A. § 32-11-103(5). 
 
(22) Health Care Decision. Consent, refusal or consent or withdrawal of consent to health care. 
 
(23) Health Care Decision- Maker. In the case of a resident who lacks capacity, the resident ’s 
health care decision- maker is one of the following: the resident ’s health care agent as 
specified in an advance directive, the resident ’s court-appointed guardian or conservator with 
healthcare decision- making authority, the resident ’s surrogate as determined pursuant to 
Rule 0720-21-.12 or T.C.A. § 33-3-220, the designated physician pursuant to these rules or 
in the case of a minor child, the person having custody or legal guardianship. 
 
(24) Health Care Institution. A health care institution as defined in T.C.A. § 68-11-1602. 
 
(25) Health Care Provider A person who si licensed, certified or otherwise authorized or permitted 
by the laws of this state to administer health care in the ordinary course of business or 
practice of a profession. 
 
(26) Holding Out to the Public. Advertising or solici ting the public through the use of personal, 
telephone, mail or other forms of communication to provide information about services 
provided by the facility. 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.01, continued) 
March, 2026 (Revised) 3 
 
(27) Home for the Aged. A home represented and held out to the general public as a home which 
accepts primarily aged persons for relatively permanent, domiciliary care with primarily being 
defined as 51% or more of the population of the home for the aged. It provides room, board 
and personal services to four (4) or more nonrelated persons. The term home includes any 
building or part thereof which provides services as defined in these rules. 
 
(28) Home for the Aged Resident. A person who is ambulatory and who requires permanent, 
domiciliary care but who will be transferred to a licensed hospital, licensed nursing home or 
licensed assisted care living facility when health care services are needed which must be 
provided in such other facilities. 
 
(29) Incompetent. A resident who has been adjudicated incompetent by a court of competent 
jurisdiction and has not been restored to legal capacity. 
 
(30) Individual Instruction. An individual ’s direction concerning a health care decision for the 
individual. 
 
(31) Infectious Waste. Solid or liquid wastes which contain pathogens with sufficient virulence and 
quantity such that exposure to the waste by a susceptible host could result in an infectious 
disease. 
 
(32) Licensee. The person or entity to whom the license is issued. The licensee is held 
responsible for compliance with all rules and regulations. 
 
(33) Life Threatening or Serious Injury. Injury requiring the patient to undergo significant additional 
diagnostic or treatment measures. 
 
(34) Medically Inappropriate Treatment Resuscitation efforts that cannot be expected either to 
restore cardiac or respiratory function to the resident or other medical or surgical treatments 
to achieve the expressed goals of the informed resident. In the case of the incompetent 
resident, the resident’s representative expresses the goals of the resident. 
 
(35) N.F.P.A. The National Fire Protection Association. 
 
(36) Misappropriation of Patient/Resident Property. T he deliberate misplacement, exploitation or 
wrongful, temporary or permanent use of an individual ’s belongings or money without the 
individual’s consent. 
 
(37) Neglect. The failure to provide goods and services necessary to avoid physical harm, mental 
anguish or mental illness; however, the withholding of authorization for or provision of 
medical care to any terminally ill person who has executed an irrevocable living will in 
accordance with the Tennessee Right to Natural Death Law, or other applicable state law, if 
the provision of such medical care would conflict with the terms of the living will, shall not be 
deemed “neglect” for purposes of these rules. 
 
(38) Person. An individual, corporation, estate, trust, partnership, association, joint venture, 
government, governmental subdivision, agency or instrumentality, or any other legal or 
commercial entity. 
 
(39) Personal Services. Those services that are rendered to residents who need supervision or 
assistance in activities of daily living. Personal services must include protective care of the 
resident, responsibility for the safety of the resident when in the facility, daily awareness of 
the resident’s whereabouts and the ability and readiness to intervene if crises arise. Personal 
services do not include nursing or medical care. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.01, continued) 
March, 2026 (Revised) 4 
(40) Personally Informing. A communication by any effective means from the resident directly to a 
health care provider. 
 
(41) Physician Assistant. A person who has graduated from a physician assistant educational 
program accredited by the Accreditation Review Commission on Education for the Physician 
Assistant, has passed the Physician Assistant National Certifying Examination, and is 
currently licensed in Tennessee as a physician assistant under Title 63, Chapter 19. 
 
(42) Physician Orders for Scope of Treatment or POST. Written orders that: 
 
(a) Are on a form approved by the Board for Licensing Health Care Facilities; 
 
(b) Apply regardless of the treatment setting and that are signed as required herein by the 
patient’s physician, physician assistant, nurse practitioner, or clinical nurse specialist; 
and 
 
(c) 1. Specify whether, in the event the patient suffers cardiac or respiratory arrest, 
cardiopulmonary resuscitation should or should not be attempted; 
 
2. Specify other medical interventions that are to be provided or withheld; or 
 
3. Specify both 1. and 2. 
 
(43) Power of Attorney for Health Care. The designation of an agent to make health care 
decisions for the individual granting the power under T.C.A. Title 34, Chapter 6, Part 2. 
 
(44) Qualified Emergency Medical Service Personnel. Includes, but shall not be limited to, 
emergency services personnel providers, or entities acting within the usual course of their 
professions, and other emergency responders. 
 
(45) Reasonably Available. Readily able to be contacted without undue effort and willing and able 
to act in a timely manner considering the urgency of the resident ’s health care needs. Such 
availability shall include, but not limited to, availability by telephone. 
 
(46) Responsible Attendant. The person designated by the licensee who remains awake to 
provide pers onal services to the residents. In the absence of the licensee, the responsible 
attendant is responsible for ensuring the home complies with all rules and regulations. 
 
(47) Secured Unit. A facility or distinct part of a facility where the residents are intentionally denied 
egress by any means. 
 
(48) Shall or Must. Compliance is mandatory. 
 
(49) State. A state of the United States, the District of Columbia, the Commonwealth of Puerto Rico, 
or a territory or insular possession subject to the jurisdiction of the United States. 
 
(50) Supervising Heath Care Provider. The designated physician or, if there is no designated 
physician or the designated physician is not reasonably available, the health care provider who 
has undertaken primary responsibility for an individual’s health care. 
 
(51) Surrogate. An individual, other that a resident’s agent or guardian, authorized to make a health 
care decision for the resident. 
 
(52) Treating Health Care Provider. A health care provider who at the time is directly or indirectly 
involved in providing health care to the resident. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.01, continued) 
March, 2026 (Revised) 5 
Authority: T.C.A. §§ 4-5-202, 4-5-204, 39-11-106, 68-11-201, 68-11-202, 68-11-204, 68-11-206, 68-11-
207, 68-11-209, 68 -11-210, 68- 11-211, 68- 11-213, 68- 11-216, 68- 11-224, and 68- 11-1802. 
Administrative History: Original rule filed June 21, 1979; effective August 6, 1979. Amendment filed 
August 16, 1988; effective September 30, 1988. Amendment filed January 30, 1992; effective March 15, 
1992. Amendment filed December 7, 1993; effective February 20, 1994. Repeal and new rule filed July 
27, 2000; effective October 10, 2000. Amendment filed April 11, 2003; effective June 25, 2003. 
Amendment filed April 28, 2003; effective July 12, 2003. Amendment filed September 8, 2006; effective 
November 22, 2006. Amendment filed February 7, 2007; effective April 23, 2007. Amendment filed 
February 2 3, 2007; effective May 9, 2007. Amendment filed January 3, 2012; effective April 2, 2012. 
Amendment filed March 27, 2015; effective June 25, 2015. Amendments filed July 10, 2018; effective 
October 8, 2018. Transferred from chapter 1200- 08-11 pursuant to Public Chapter 1119 of 2022 effective 
July 1, 2022. 
 
0720-21-.02 LICENSING PROCEDURES. 
 
(1) No person, partnership, association, corporation, or state, county or local government unit, or 
any division, department, board or agency thereof, shall establish, conduct, operate, or 
maintain in the State of Tennessee any home for the aged without having a license. A license 
shall be issued only to the applicant named and only for the premises listed in the application 
for licensure. Licenses are not transferable or assignable and shall expire and become invalid 
annually on the anniversary date of their original issuance. The license shall be 
conspicuously posted in the home for the aged. 
 
(2) In order to make application for a license: 
 
(a) The applicant shall submit an application on a form prepared by the department. 
 
(b) Each applicant for a license shall pay an annual license fee based on the number of 
beds as follows: 
 
1. Less than 6 beds $ 390.00 
 
2. 6 to 24 beds, inclusive $ 1,040.00 
 
3. 25 to 49 beds, inclusive $ 1,300.00 
 
4. 50 to 74 beds, inclusive $ 1,560.00 
 
5. 75 to 99 beds, inclusive $ 1,820.00 
 
6. 100 to 124 beds, inclusive $ 2,080.00 
 
7. 125 to 149 beds, inclusive $ 2,340.00 
 
8. 150 to 174 beds, inclusive $ 2,600.00 
 
9. 175 to 199 beds, inclusive $ 2,860.00 
 
 For homes for the aged of two hundred (200) beds or more the fee shall be two 
thousand eight hundred and sixty dollars ($2,860.00) plus two hundred dollars 
($200.00) for each twenty -five (25) beds or fraction thereof in excess of one hundred 
ninety-nine (199) beds. The fee shall be submitted with the application or renewal and 
is not refundable. 
 
(c) The issuance of an application form is in no way a guarantee that the completed 
application will be accepted or that a license will be issued by the department. 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.02, continued) 
March, 2026 (Revised) 6 
Residents shall not be admitted to the home until a license has been issued. Applicants 
shall not hold themselves out to the public as being a home for the aged until the 
license has been issued. A license shall not be issued until the facility is in substantial 
compliance with these rules. 
 
(d) The applicant must prove the ability to meet the financial needs of the facility. 
 
(e) The applicant shall not use subterfuge or other evasive means to obtain a license, such 
as filing for a license through a second party when an individual has been denied a 
license or has had a license disciplined or has attempted to avoid inspection and 
review process. 
 
(f) The applicant shall allow the residential home for the aged to be inspected by a 
Department surveyor. In the event that deficiencies are noted, the applicant shall 
submit a plan of corrective action to the Board that must be accepted by the Board. 
Once the deficiencies have been corrected, then the Board shall consider the 
application for licensure. 
 
(3) A proposed change of ownership, including a change in a controlling interest, must be 
reported to the department a minimum of thirty (30) days prior to the change. A new 
application and fee must be received by the department before the license may be issued. 
 
(a) For the purpose of licensing, the licensee of a home for the aged has the ultimate 
responsibility for the operation of the facility, including the final authority to make or 
control operational decisions and legal responsibility for the business management. A 
change of ownership occurs whenever this ultimate legal authority for the responsibility 
of the home’s operation is transferred.

(b) A change of ownership occurs whenever there is a change in the legal structure by 
which the home is owned and operated. 
 
(c) Transactions constituting a change of ownership include, but are not limited to, the 
following: 
 
1. Transfer of the facility’s legal title; 
 
2. Lease of the facility’s operations; 
 
3. Dissolution of any partnership that owns, or owns a controlling interest in, the 
facility; 
 
4. One partnership is replaced by another through the removal, addition or 
substitution of a partner; 
 
5. Removal of the general partner or general partners, if the facility is owned by a 
limited partnership; 
 
6. Merger of a facility owner (a corporation) into another corporation where, after 
the merger, the owner’s shares of capital stock are canceled; 
 
7. The consolidation of a corporate facility owner with one or more corporations; or 
 
8. Transfers between levels of government. 
 
(d) Transactions which do not constitute a change of ownership include, but are not limited 
to, the following: 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.02, continued) 
March, 2026 (Revised) 7 
 
1. Changes in the membership of a corporate board of directors or board of 
trustees; 
 
2. Two (2) or more corporations merge and the originally -licensed corporation 
survives; 
 
3. Changes in the membership of a non-profit corporation; 
 
4. Transfers between departments of the same level of government; or 
 
5. Corporate stock transfers or sales, even when a controlling interest. 
 
(e) Management agreements are generally not changes of ownership if the owner 
continues to retain ultimate authority for the operation of the facility. However, if the 
ultimate authority is surrendered and transferred from the owner to a new manager, 
then a change of ownership has occurred. 
 
(f) Sale/lease-back agreements shall not be treated as changes in ownership if the lease 
involves the facility’s entire real and personal property and if the identity of the leasee, 
who shall continue the operation, retains the exact same legal form as the former 
owner. 
 
(4) Renewal. 
 
(a) In order to renew a license, each residential home for the aged shall submit to periodic 
inspections by Department surveyors for compliance with these rules . If deficiencies 
are noted, the licensee shall submit an acceptable plan of corrective action and shall 
remedy the deficiencies. In addition, each licensee shall submit a renewal form 
approved by the board and applicable renewal fee prior to the expiration date of the 
license. 
 
(b) If a licensee fails to renew its license prior to the date of its expiration but submits the 
renewal form and fee within sixty (60) days thereafter, the licensee may renew late by 
paying, in addition to the renewal fee, a late penalty of one hundred dollars ($100) per 
month for each month or fraction of a month that renewal is late; provided that the late 
penalty shall not exceed twice the renewal feee. 
 
(c) In the event that a licensee fails to renew its license within the sixty (60) day grace 
period following the license expiration date, then the licensee shall reapply for a license 
by submitting the following to the Board office: 
 
1. A completed application for licensure; and 
 
2. The license fee provided in Rule 0720-21-.02(2)(b). 
 
(d) Upon reapplication, the licensee shall submit to an inspection of the facility by 
Department of Health surveyors. 
 
(5) A license shall be issued only for the location designated and the licensee named in the 
application. If a home moves to a new location, a new license will be required before 
residents are admitted. A licensee who plans to relocate must contact the department to 
inspect the new building prior to relocation. 
 
(6) Any admission in excess of the licensed bed capacity is prohibited. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.02, continued) 
March, 2026 (Revised) 8 
(7) A separate license shall be required for each home for the aged when more than one home is 
operated under the same management or ownership. 
 
Authority: T.C.A. §§ 4-5-202, 4- 5-204, 68-11-201, 68-11-202, 68- 11-204, 68- 11-206, 68-11-206(a)(5) 
[effective January 1, 2009], 68-11-209, 68-11-209(a)(1), 68-11-210, and 68-11-216 and Chapter 846 of 
the Public Acts of 2008, § 1. Administrative History: Original rule filed June 21, 1979; effective August 
6, 1979. Amendment filed August 16, 1988; effective September 30, 1988. Amendment filed January 30, 
1992; effective March 15, 1992. Repeal and new rule filed July 27, 2000; effective October 10, 2000. 
Amendment filed November 19, 2003; effective February 2, 2004. Amendment filed September 8, 2006; 
effective November 22, 2006. Amendment filed January 19, 2007; effective April 4, 2007. Public necessity 
rules filed April 29, 2009; effective through October 11, 2009. Emergency rules filed October 9, 2009; 
effective through April 7, 2010. Amendments filed September 24, 2009; effective December 23, 2009. 
Amendment filed December 16, 2013; effective March 16, 2014. Amendments filed March 21, 2018; to 
have been effective June 19, 2018. However, on May 24, 2018, the Government Operations Committee 
filed a 5- day stay; new effective date June 24, 2018. Transferred from chapter 1200- 08-11 pursuant to 
Public Chapter 1119 of 2022 effective July 1, 2022. 
 
0720-21-.03 DISCIPLINARY PROCEDURES. 
 
(1) The board may suspend or revoke a license for: 
 
(a) Violation of state statutes; 
 
(b) Violation of the rules as set forth in this chapter; 
 
(c) Permitting, aiding or abetting the commission of any illegal act in the home; 
 
(d) Conduct or practice found by the board to be detrimental to the health, safety, or 
welfare of the residents of the home; and 
 
(e) Failure to renew the license. 
 
(2) The board may consider all factors which it deems relevant, including but not limited to the 
following, when determining sanctions: 
 
(a) The degree of sanctions necessary to ensure immediate and continued compliance; 
 
(b) The character and degree of impact of the violation on the health, safety and welfare of 
the residents in the home; 
 
(c) The conduct of the home in taking all feasible steps or procedures necessary or 
appropriate to comply or correct the violation; and 
 
(d) Any prior violations by the home of statutes, rules or orders of the Commissioner or the 
board. 
 
(3) Failure to timely submit an acceptable plan of correction shall subject the home’ s license to 
possible disciplinary action. 
 
(4) The Commissioner may suspend the admission of any new residents to the home, pending a 
prompt hearing before the board or an administrative law judge, when the conditions are or 
are likely to be detrimental to the health, safety or welfare of the residents. 
 
(5) Whenever the Commissioner suspends the admission of any new residents to the home 
because of the detrimental conditions found, the home shall post a copy of the 
Commissioner’s Order upon the public entrance doors of the facility and prominently display 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.03, continued) 
March, 2026 (Revised) 9 
it there for so long as it remains effective and until the Commissioner or the board removes 
the suspension and restores the facility ’s ability to admit new residents. During the 
suspension, the home shall inform any person who inquires about the admission of a new 
resident of the provisions of the order and make a copy of the order available f or the 
inquirer’s inspection. 
 
(6) Following a contested case hearing, the board may find a facility ’s license subject to 
suspension or revocation and may then immediately impose any sanction authorized by law. 
 
(7) The board may recommend the appointment of one or more special monitors to serve such 
term and to be present in the home for such hours each week as the board finds necessary 
and appropriate, as specified in its order. The home shall reimburse the reasonable fees and 
expenses of any special monitor so appointed by the board. 
 
(8) Any licensee or applicant for a license, aggrieved by a decision or action of the department or 
board, pursuant to this rule, may request a hearing before the board. The proceedings and 
judicial review of the board’ s decision shall be in accordance with the Uniform Procedures 
Act, T.C.A. §§ 4-5-101, et seq. 
 
(9) Reconsideration and Stays. The Board authorizes the member who chaired the Board for a 
contested case to be the agency member to make the decisions authorized pursuant to Rule 
1360-04-01-.18 regarding petitions for reconsiderations and stays in that case. 
 
Authority: T.C.A. §§ 4-5-202, 4-5-204, 4-5-219, 4-5-312, 4-5-316, 4-5-317, 68-11-202, 68-11-204, 68-11-
206, 68-11-207, 68-11-208, 68-11-209, and 68- 11-221. Administrative History: Original rule filed June 
21, 1979; effective August 6, 1979. Amendment filed August 16, 1988; effective September 30, 1988. 
Repeal and new rule filed July 27, 2000; effective October 10, 2000. Amendment filed March 1, 2007; 
effective May 15, 2007. Transferred from chapter 1200- 08-11 pursuant to Public Chapter 1119 of 2022 
effective July 1, 2022. 
 
0720-21-.04 ADMINISTRATION. 
 
(1) The licensee shall be at least eighteen (18) years of age, of reputable and responsible 
character, able to comply with these rules, and must maintain financial resources and income 
sufficient to provide for the needs of the residents , including their room, board and personal 
services. 
 
(2) The licensee must designate in writing a capable and responsible person to act on 
administrative matters and to exercise all the powers and responsibilities of the licensee as 
set forth in this chapter in the absence of the licensee. 
 
(3) Each home must have an administrator who shall be certified by the board, unless the 
administrator is currently licensed in Tennessee as a nursing home administrator pursuant to 
T.C.A. §§ 63-16-101, et seq. 
 
(4) An applicant for certification as a home for the aged administrator shall meet the following 
requirements: 
 
(a) Must be at least eighteen (18) years of age and a high school graduate or the holder of 
a general equivalency diploma. 
 
(b) Must not have been convicted of a criminal offense involving the abuse or intentional 
neglect of an elderly or vulnerable individual. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.04, continued) 
March, 2026 (Revised) 10 
(c) Must submit an application, on a form provided by the department, and a fee of one 
hundred eighty dollars ($180) prior to issuance or renewal of a certificate. All 
certificates shall expire biennially on June 30, thereafter. 
 
(d) Biennial renewal of certification is required. The renewal application and fee of one 
hundred eighty dollars ($180) shall be submitted with written proof of attendance, 
during the period prior to renewal, of at least twenty -four (24) classroom hours of 
continuing education courses. The initial biennial re -certification expiration date of 
home for the aged administrator candidates who receive their initial administrator 
certification between the dates of January 1 and June 30 of any year will be extended 
to two (2) years plus the additional months remaining in the fiscal year. The extension 
applies only to the first biennial certification period for any such administrator and may 
only be applied when there are less than six (6) months remaining in the state fiscal 
year. 
 
(e) Continuing education. 
 
1. The twenty-four (24) classroom hours of required continuing education courses 
shall include instruction in the following: 
 
(i) State rules and regulations for homes for the aged; 
 
(ii) Health care management; 
 
(iii) Nutrition and food service; 
 
(iv) Financial management; and 
 
(v) Healthy lifestyles. 
 
2. All educational courses must be approved by the board. Courses sponsored by 
the National Association of Residential Care Facilities and the National 
Association of Nursing Home Administrators are deemed approved by the board. 
 
3. In order to obtain board approval for educational courses, a copy of the course 
curriculum must be submitted to the board for approval prior to attending the 
course. 
 
4. Proof of administrator certification course attendance shall be submitted to the 
department upon completion of the course. 
 
(5) Infection Control. A home for the aged shall have an annual influenza vaccination program 
which shall include at least: 
 
(a) The offer of influenza vaccination to all staff and independent practitioners at no cost to 
the person or acceptance of documented evidence of vaccination from another vaccine 
source or facility. The home for the aged will encourage all staff and independent 
practitioners to obtain an influenza vaccination; 
 
(b) A signed declination statement on record from all who refuse the influenza vaccination 
for reasons other than medical contraindications (a sample form is available at 
https://www.tn.gov/content/dam/tn/health/documents/SampleIndividualFluForm.pdf ); 
 
(c) Education of all employees about the following: 
 
1. Flu vaccination, 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.04, continued) 
March, 2026 (Revised) 11 
 
2. Non-vaccine control measures, and 
 
3. The diagnosis, transmission, and potential impact of influenza; 
 
(d) An annual evaluation of the influenza vaccination program and reasons for non-
participation; and 
 
(e) A statement that the requirements to complete vaccinations or declination statements 
shall be suspended by the administrator in the event of a vaccine shortage as declared 
by the Commissioner or the Commissioner’s designee. 
 
(6) Each home for the aged shall: 
 
(a) Have an identified responsible attendant and a sufficient number of employees to meet 
the needs of the residents. The responsible attendant must be at least eighteen (18) 
years of age and able to comply with these rules. 
 
(b) Have a responsible awake attendant on the premises at all times. 
 
(c) Maintain documentation of the checks of the “Registry of Persons who have Abused or 
Intentionally Neglected Elderly or Vulnerable Individuals” prior to hiring any employee. 
 
(d) Have a written statement of policies and procedures outlining the responsibilities of the 
licensee to the resident and any obligation of the resident to the facility. 
 
(e) Post whether they have liability insurance, the identity of their primary insurance 
carrier, and if self-insured, the corporate entity responsible for payment of any claims. It 
shall be posted on a sign no smaller than eleven inches (11” ) in width and seventeen 
inches (17”) in height and displayed at the main public entrance. 
 
(f) Keep a written up- to-date log of all residents and produce the log for the local fire 
department in the event of an emergency. 
 
(g) Maintain written policies and procedures informing the resident of his/her rights and 
how to register grievances and complaints. 
 
(h) Not allow an owner, responsible attendant, employee or representative thereof to act 
as a court-appointed guardian, trustee, or conservator for any resident of the facility or 
any of such resident’s property or funds, except as provided by Rule 0720-21-.10. 
 
(i) Cooperate in the d epartment’s inspections including allowing entry at any hour and 
providing all required records. 
 
(j) Develop and follow a written policy, plan, procedure, technique or system regarding a 
subject whenever these rules require that a licensee develop such a plan. A residential 
home which violates a required policy also violates the rule establishing the 
requirements. 
 
(k) Not retaliate against or, in any manner, discriminate against any person because of a 
complaint made in good faith and without malice to the board, the department, Adult 
Protective Services, the Comptroller of the State Treasury or the Long Term Care 
Ombudsman Program. A home shall neither retaliate nor discriminate because of 
information lawfully provided to these authorities, because of a person ’s cooperation 
with them or because a person is subpoenaed to testify at a hearing invo lving one of 
these authorities. 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.04, continued) 
March, 2026 (Revised) 12 
 
(l) Allow pets in the home only when they are not a nuisance or do not pose a health 
hazard. 
 
(m) Comply with all local laws, rules or ordinances, and with this chapter. 
 
(n) The facility shall develop a concise statement of its charity care policies and shall post 
such statement in a place accessible to the public. 
 
(7) No occupant or employee who has a reportable communicable disease, as stipulated by the 
department, is permitted to reside or work in a home unless the home has a written protocol 
approved by the department. 
 
(8) All health care facilities licensed pursuant to T.C.A. §§ 68- 11-201, et seq. shall post the 
following in the main public entrance: 
 
(a) Contact information including statewide toll -free number of the division of adult 
protective services, and the number for the local district attorney’s office; 
 
(b) A statement that a person of advanced age who may be the victim of abuse, neglect, or 
exploitation may seek assistance or file a complaint with the division concerning abuse, 
neglect and exploitation; and 
 
(c) A statement that any person, regardless of age, who may be the victim of domestic 
violence may call the nationwide domestic violence hotline, with that number printed in 
boldface type, for immediate assistance and posted on a sign no smaller than eight and 
one-half inches (8½”) in width and eleven inches (11”) in height. 
 
 Postings of (a) and (b) shall be on a sign no smaller than eleven inches (11” ) in width and 
seventeen inches (17”) in height. 
 
(9) “No Smoking” signs or the international “No Smoking” symbol, consisting of a pictorial 
representation of a burning cigarette enclosed in a red circle with a red bar across it, shall be 
clearly and conspicuously posted at every entrance. 
 
(10) Residents of the facility are exempt from the smoking prohibition. The resident smoking 
practices shall be governed by the policies and procedures established by the facility. Smoke 
from such areas shall not infiltrate into areas where smoking is prohibited. 
 
Authority: T.C.A. §§ 4-5-202, 4-5-204, 39-17-1803, 39-17-1804, 39-17-1805, 68-11-201, 68-11-202, 68-
11-204, 68- 11-206, 68-11-207, 68-11-209, 68-11-213, 68-11-257, 68-11-268, and 71- 6-121. 
Administrative History: Original rule filed June 21, 1979 ; effective August 6, 1979. Amendment filed 
August 16, 1988; effective September 30, 1988. Repeal and new rule filed July 27, 2000; effective 
October 10, 2000. Amendment filed April 20, 2006; effective July 4, 2006. Amendment filed February 23, 
2007; effective May 9, 2007. Amendment filed July 18, 2007; effective October 1, 2007. Amendment filed 
February 22, 2010; effective May 23, 2010. Amendments filed July 18, 2016; effective October 16, 2016. 
Administrative correction made to URL on September 18, 2018 . Emergency rules filed May 29, 2020; 
effective through November 25, 2020. Emergency rules expired effective November 26, 2020, and the 
rules reverted to their previous statuses. Transferred from chapter 1200-08-11 pursuant to Public Chapter 
1119 of 2022 effective July 1, 2022. 
 
0720-21-.05 ADMISSIONS, DISCHARGES AND TRANSFERS. 
 
(1) Only residents whose needs can be met by the facility within its licensure category shall be 
admitted. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.05, continued) 
March, 2026 (Revised) 13 
(2) Prior to the admission of a resident or prior to the execution of a contract for the care of a 
resident (whichever occurs first), each home for the aged shall disclose in writing to the 
resident or to the resident ’s guardian, conservator or representative, if any, whether the 
facility has liability insurance and the identity of the primary insurance carrier. If the facility is 
self-insured, their statement shall reflect that fact and indicate the corporate entity 
responsible for payment of any claims. 
 
(3) The home shall: 
 
(a) Be able to identify at the time of admission and during continued stay those residents 
whose needs for services are consistent with these rules and those residents who 
should be transferred to a higher level of care. 
 
(b) Have a written admission agreement that includes a procedure for handling the transfer 
or discharge of residents and that does not violate the residents ’ rights under the law or 
these rules. 
 
(c) Have an accurate written statement regarding fees and services which will be provided 
upon admission. 
 
(d) Give a thirty (30) day notice to all residents before any changes in fees can be made. 
 
(e) Ensure that residents see a physician for acute illness or injury and are transferred in 
accordance with any physician’s orders. 
 
(f) The facility shall document evidence of annual vaccination against influenza for each 
resident, in accordance with the recommendations of the Advisory Committee on 
Immunization Practices of the Centers for Disease Control most recent to the time of 
vaccine, unless such vaccination is medically contraindicated or the res ident has 
refused the vaccine. Influenza vaccination for all residents accepting the vaccine shall 
be completed by November 30 of each year or within ten (10) days of the vaccine 
becoming available. Residents admitted after this date during the flu season and up to 
February 1, shall as medically appropriate, receive influenza vaccination prior to or on 
admission unless refused by the resident. 
 
The facility shall document evidence of vaccination against pneumococcal disease for 
all residents who are sixty -five (65) years of age or older, in accordance with the 
recommendations of the Advisory Committee on Immunization Practices of the Centers 
for Disease Control at the time of vaccination, unless such vaccination is medically 
contraindicated or the resident has refused offer of the vaccine. The facility shall 
provide or arrange the pneumococcal vaccination of residents who have not received 
this immunization prior to or on admission unless the resident refuses offer of the 
vaccine. 
 
(g) Provide to the resident at the time of admission a copy of the Resident ’s Rights for the 
resident’s review and signature. A signed copy must be provided to the resident at the 
time of admission. 
 
(4) Individuals who require professional medical or nursing observation and/or care on a 
continual or daily basis shall not be admitted to or retained in the home, with the following 
exception: When an individual who resides in the facility develops a temporary illness, injury, 
or disability requiring short -term medical or nursing care, the individual may remain in the 
home if such care can be safely and appropriately given in that setting and is prov ided by 
licensed professionals. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.05, continued) 
March, 2026 (Revised) 14 
(5) Individuals who are usually, typically or customarily incapable of self -administering 
medications or who require medications that are usually, typically or customarily not self -
administered shall not be admitted to or retained in the home unless provided by a home 
care organization or physician. 
 
(6) Residents who require professional medical or nursing observation and/or care on a continual 
or daily basis or who require more technical medical or nursing care than the personnel and 
the home can lawfully offer on a short -term basis as described in paragraph (3), shall be 
transferred to a licensed hospital, nursing home or assisted care living facility. 
 
(7) A home for the aged shall not admit or retain residents who pose a clearly documented 
danger to themselves or to other residents in the home. Persons in the early stages of 
Alzheimer’s Disease and related disorders may be admitted only after it has been determined 
by an interdisciplinary team that care can appropriately and safely be given in the facility. The 
interdisciplinary team must review such persons at least quarterly as to the appropriateness 
of placement in the facility. The interdisciplinary team shall consist of, at a minimum, a 
physician experienced in the treatment of Alzheimer ’s Disease and related disorders, a social 
worker, a registered nurse, and a family member (or patient care advocate). 
 
(8) Residents shall be capable of evacuating the home in accordance with Chapter 22 of the Life 
Safety Code. Residents who cannot evacuate within thirteen (13) minutes shall not be 
admitted or retained in the facility. 
 
(9) The licensee shall not admit or retain a resident who requires physical or chemical restraint. 
 
(10) Facilities utilizing secured units must be able to annually provide survey staff with twelve (12) 
months of the following performance information specific to the secured unit and its residents: 
 
(a) Documentation that each secured resident has been evaluated by the interdisciplinary 
team prior to admittance to the unit; 
 
(b) Ongoing and up- to-date documentation of quarterly review by each resident ’s 
interdisciplinary team as to the appropriateness of placement in the secured unit; 
 
(c) A current listing of the number of deaths and hospitalizations with diagnoses that have 
occurred on the unit; 
 
(d) A current listing of all unusual incidents and/or complications on the unit; 
 
(e) An up-to-date staffing pattern and staff ratios for the unit recorded on a daily basis. The 
staffing pattern must ensure that there is a minimum of one (1) attendant, awake, on 
duty and physically located on the unit twenty -four (24) hours per day, seven (7) days 
per week at all times; 
 
(f) A formulated calendar of daily group activities scheduled including a resident 
attendance record for the previous three (3) months; 
 
(g) An up -to-date listing of any incidences of decubitus and/or nosocomial infections, 
including resident identifiers; and 
 
(h) Documentation showing that 100% of the staff working on the unit receives and has 
received annual in-service training which shall include but not be limited to the following 
subject areas: 
 
1. Basic facts about the causes, progression and management of Alzheimer ’s 
Disease and related disorders; 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.05, continued) 
March, 2026 (Revised) 15 
 
2. Dealing with dysfunctional behavior and catastrophic reactions in the residents; 
 
3. Identifying and alleviating safety risks to the residents; 
 
4. Providing assistance in the activities of daily living for the residents; and 
 
5. Communicating with families and other persons interested in the residents. 
 
(11) The facility shall ensure that no person on the grounds of race, color, national origin, or 
handicap, will be excluded from participation in, be denied benefits of, or otherwise subjected 
to discrimination in the provision of any care or service of the facility. The facility shall protect 
the civil rights of residents under the Civil Rights Act of 1964 and Section 504 of the 
Rehabilitation Act of 1973. 
 
(12) Any residential facility licensed by the board of licensing health care facilities shall upon 
admission provide to each resident the division of adult protective services ’ statewide toll-free 
number: 888-277-8366. 
 
Authority: T.C.A. §§ 4-5-202, 4-5-204, 68-11-202, 68-11-204, 68-11-206, 68-11-209, 68-11-210, 68-11-
257, and 71- 6-121. Administrative History: Original rule filed June 21, 1979; effective August 6, 1979 . 
Amendment filed August 16, 1988; effective September 30, 1988. Repeal and new rule filed July 27, 
2000; effective October 10, 2000. Amendment filed April 20, 2006; effective July 4, 2006. Amendment 
filed February 23, 2007; effective May 9, 2007. Transferred from chapter 1200- 08-11 pursuant to Public 
Chapter 1119 of 2022 effective July 1, 2022. 
 
0720-21-.06 PERSONAL SERVICES. 
 
(1) Personal services must include protective care of the resident, responsibility for the safety of 
the resident when in the facility, daily awareness of the resident ’s whereabouts and the ability 
and readiness to intervene if crises arise. Personal services do not include nursing or medical 
care. Personal services must be provided by employees of the home. 
 
(2) Medications shall be self -administered. If the home chooses to employ a currently licensed 
nurse, medications may be administered by the nurse.

(3) Assistance in reading labels, opening bottles, reminding residents of their medication, 
observing the resident while taking medication and checking the self -administered dose 
against the dosage shown on the prescription are permissible in the self -administration of 
medications. 
 
(4) All medications shall be stored so that no resident can obtain another resident’s medication. 
 
(5) Residents shall be provided assistance, if needed, in personal care such as bathing, 
grooming and dressing. 
 
(6) The home for the aged shall pr ovide laundry arrangements for linens for the home and for 
residents’ clothing. 
 
(7) Appropriate storage areas for soiled linen and residents’ clothing shall be provided. 
 
(8) Clean linen shall be maintained in sufficient quantity to provide for the needs of the residents. 
Linens shall be changed whenever necessary. 
 
(9) There must be a designated person responsible for the food service, including the purchasing 
of adequate food supplies and the maintenance of sanitary practices in food storage, 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.06, continued) 
March, 2026 (Revised) 16 
preparation and distribution. Sufficient arrangements or employees shall be maintained to 
cook and serve the food. 
 
(10) Residents shall be provided at least three (3) meals per day. The meals shall constitute an 
acceptable diet. There shall be no more than fourteen (14) hours between the evening and 
morning meals. All food served to the residents shall be of good quality and variety, sufficient 
quantity, attractive and at safe temperatures. Prepared foods shall be kept hot (140° F or 
above) or cold (41° F or less). The food must be adapted to the habits, preferences, needs 
and physical abilities of the residents. 
 
(11) Sufficient food provision capabilities and dining space shall be provided. 
 
(12) A forty-eight (48) hour supply of food shall be maintained and properly stored at all times. 
 
(13) Appropriate equipment and utensils for cooking and serving food shall be provided in 
sufficient quantity to serve all residents and must be in good repair. 
 
(14) The kitchen shall be maintained in a clean and sanitary condition. 
 
(15) Equipment, utensils and dishes shall be washed after each use. 
 
(16) A suitable and comfortable furnished area shall be provided in the facility for activities and 
family visits. Furnishings shall include a current calendar and a functioning television set, 
radio and clock. 
 
(17) The facility shall provide current newspapers, magazines or other reading materials. 
 
(18) The home must have a telephone accessible to all residents to make and receive personal 
telephone calls twenty-four (24) hours per day. 
 
Authority: T.C.A. §§ 4-5-202, 4-5-204, 68-11-202, and 68-11-204. Administrative History: Original rule 
filed June 21, 1979; effective August 6, 1979. Amendment filed August 16, 1988; effective September 30, 
1988. Repeal and new rule filed July 27, 2000; effective October 10, 2000. Transferred from chapter 
1200-08-11 pursuant to Public Chapter 1119 of 2022 effective July 1, 2022. 
 
0720-21-.07 BUILDING STANDARDS. 
 
(1) An RHA shall construct, arrange, and maintain the condition of the physical plant and the 
overall RHA environment in such a manner that the safety and well -being of the patients are 
assured. 
 
(2) After the applicant has submitted an application and licensure fees, the applicant must submit 
the building construction plans to the department. All facilities shall conform to the current 
edition of the following applicable codes as approved by the Board for Licensing Health Care 
Facilities: International Building Code (excluding Chapters 1 and 11) including referenced 
International Fuel Gas Code, International Mechanical Code, and International Plumbing 
Code; National Fire Protection Association (NFPA) NFPA 101 Life Safety Code excluding 
referenced NFPA 5000; Guidelines for Design and Construction of Health Care Facilities 
(FGI) including referenced Codes and Standards; U.S. Public Health Service Food Code; and 
Americans with Disabilities Act (ADA) Standards for Accessible Design. When referring to 
height, area or constr uction type, the International Building Code shall prevail. Where there 
are conflicts between requirements in local codes, the above listed codes, regulations and 
provisions of this chapter, the most stringent requirements shall apply. 
 
(3) The codes in effect at the time of submittal of plans and specifications, as defined by these 
rules, shall be the codes to be used throughout the project. 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.07, continued) 
March, 2026 (Revised) 17 
 
(4) The licensed contractor shall perform all new construction and renovations to RHAs, other 
than minor alterations not affecting fire and life safety or functional issues, in accordance with 
the specific requirements of these regulations governing new construction in RHAs, including 
the submission of phased construction plans and the final drawings and the specifications to 
each. 
 
(5) No new RHA shall be constructed, nor shall major alterations be made to an existing RHA 
without prior written approval of the department, and unless in accordance with plans and 
specifications approved in advance by the department. Before any new RHA is licensed or 
before any alteration or expansion of a licensed RHA can be approved, the applicant must 
furnish two (2) complete sets of plans and specifications to the department, together with 
fees and other information as required. Plans and specifications for new construction and 
major renovations, other than minor alterations not affecting fire and life safety or functional 
issues, shall be prepared by or under the direction of a licensed architect and/or a licensed 
engineer and in accordance with the rules of the Board of Architectural and Engineering 
Examiners. 
 
(6) Final working drawings and specifications shall be accurately dimensioned and include all 
necessary explanatory notes, schedules and legends. The working drawings and 
specifications shall be complete and adequate for contract purposes. 
 
(7) Detailed plans shall be drawn to a scale of at least one- eighth inch equals one foot (1/8” = 1’), 
and shall show the general arrangement of the building, the intended purpose and the fixed 
equipment in each room, with such additional information as the department may require. An 
architect or engineer licensed to practice in the State of Tennessee shall prepare the plans 
the department requires. 
 
(a) The project architect or engineer shall forward two (2) sets of plans to the appropriate 
section of the department for review. After receipt of approval of phased construction 
plans, the owner may proceed with site grading and foundation work prior to receipt of 
approval of final plans and specifications with the owner ’s understanding that such 
work is at the owner ’s own risk and without assurance that final approval of final plans 
and specifications shall be granted. The project architect or engineer shall submit final 
plans and specifications for review and approval. The department must grant final 
approval before the project proceeds beyond foundation work. 
 
(b) Review of plans does not eliminate responsibility of owner and/or architect to comply 
with all rules and regulations. 
 
(8) Specifications shall supplement all drawings. They shall describe the characteristics of all 
materials, products and devices, unless fully described and indicated on the drawings. 
Specification copies should be bound in an 8½ x 11 inch folder. 
 
(9) Drawings and specifications shall be prepared for each of the following branches of work: 
Architectural, Structural, Mechanical, Electrical and Sprinkler. 
 
(10) Architectural drawings shall include where applicable: 
 
(a) Plot plan(s) showing property lines, finish grade, location of existing and proposed 
structures, roadways, walks, utilities and parking areas; 
 
(b) Floor plan(s) showing scale drawings of typical and special rooms, indicating all fixed 
and movable equipment and major items of furniture; 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.07, continued) 
March, 2026 (Revised) 18 
(c) Separate life safety plans showing the compartment(s), all means of egress and exit 
markings, exits and travel distances, dimensions of compartments and calculation and 
tabulation of exit units. All fire and smoke walls must be identified; 
 
(d) The elevation of each facade; 
 
(e) The typical sections throughout the building; 
 
(f) The schedule of finishes; 
 
(g) The schedule of doors and windows; 
 
(h) Roof plans; 
 
(i) Details and dimensions of elevator shaft(s), car platform(s), doors, pit(s), equipment in 
the machine room, and the rates of car travel must be indicated for elevators; and 
 
(j) Code analysis. 
 
(11) Structural drawings shall include where applicable: 
 
(a) Plans of foundations, floors, roofs and intermediate levels which show a complete 
design with sizes, sections and the relative location of the various members; 
 
(b) Schedules of beams, girders and columns; and 
 
(c) Design live load values for wind, roof, floor, stairs, guard, handrails, and seismic. 
 
(12) Mechanical drawings shall include where applicable: 
 
(a) Specifications which show the complete heating, ventilating, fire protection, medical 
gas systems and air conditioning systems; 
 
(b) Water supply, sewerage and HVAC piping systems; 
 
(c) Pressure relationships shall be shown on all floor plans; 
 
(d) Heating, ventilating, HVAC piping, medical gas systems and air conditioning systems 
with all related piping and auxiliaries to provide a satisfactory installation; 
 
(e) Water supply, sewage and drainage with all lines, risers, catch basins, manholes and 
cleanouts clearly indicated as to location, size, capacities, etc., and location and 
dimensions of septic tank and disposal field; and 
 
(f) Color coding to show clearly supply, return and exhaust systems. 
 
(13) Electrical drawings shall include where applicable: 
 
(a) A seal, certifying that all electrical work and equipment is in compliance with all 
applicable codes and that all materials are currently listed by recognized testing 
laboratories; 
 
(b) All electrical wiring, outlets, riser diagrams, switches, special electrical connections, 
electrical service entrance with service switches, service feeders and characteristics of 
the light and power current, and transformers when located within the building; 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.07, continued) 
March, 2026 (Revised) 19 
(c) An electrical system that complies with applicable codes; 
 
(d) Color coding to show all items on emergency power; 
 
(e) Circuit breakers that are properly labeled; and 
 
(f) Ground-Fault Circuit Interrupters (GFCI) that are required in all wet areas, such as 
kitchens, laundries, janitor closets, bath and toilet rooms, etc, and within six (6) feet of 
any lavatory. 
 
(14) The electrical drawings shall not include knob and tube wiring, shall not include electrical 
cords that have splices, and shall not show that the electrical system is overloaded. 
 
(15) In all new facilities or renovations to existing electrical systems, the installation must be 
approved by an inspector or agency authorized by the State Fire Marshal. 
 
(16) Sprinkler drawings shall include where applicable: 
 
(a) Shop drawings, hydraulic calculations, and manufacturer cut sheets; 
 
(b) Site plan showing elevation of fire hydrant to building, test hydrant, and flow data ( data 
from within a 12-month period); and 
 
(c) Show “Point of Service” where water is used exclusively for fire protection purposes. 
 
(17) The licensed contractor shall not install a system of water supply, plumbing, sewage, garbage 
or refuse disposal nor materially alter or extend any existing system until the architect or 
engineer submits complete plans and specifications for the installation, alteration or 
extension to the department demonstrating that all applicable codes have been met and the 
department has granted necessary approval. 
 
(a) Before the RHA is used, Tennessee Department of Environment and Conservation 
shall approve the water supply system. 
 
(b) Sewage shall be discharged into a municipal system or approved package system 
where available; otherwise, the sewage shall be treated and disposed of in a manner of 
operation approved by the Department of Environment and Conservation and shall 
comply with existing codes, ordinances and regulations which are enforced by cities, 
counties or other areas of local political jurisdiction. 
 
(c) Water distribution systems shall be arranged to provide hot water at each hot water 
outlet at all times. Hot water at shower, bathing and hand washing facilities shall be 
between 105°F and 115°F. 
 
(18) It shall be demonstrated through the submission of plans and specifications that in each 
RHA: 
 
(a) A negative air pressure shall be maintained in the soiled utility area, toilet room, 
janitor’s closet, dishwashing and other such soiled spaces, and a positive air pressure 
shall be maintained in all clean areas including, but not limited to, clean linen rooms 
and clean utility rooms; 
 
(b) A minimum of eighty (80) square feet of bedroom space must be provided each 
resident. No bedroom shall have more than two (2) beds. Privacy screens or curtains 
must be provided and used when required by the resident; 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.07, continued) 
March, 2026 (Revised) 20 
(c) Living room and dining areas capable of accommodating all residents shall be 
provided, with a minimum of fifteen (15) square feet per resident per dining area; and 
 
(d) Each toilet, lavatory, bath or shower shall serve no more than six (6) persons. Grab 
bars and non-slip surfaces shall be installed at tubs and showers. 
 
(19) The department shall acknowledge that it has reviewed plans and specifications in writing 
with copies sent to the project architect, the project engineer, the owner, the manager or 
other executive of the institution. The department may modify the distribution of such review 
at its discretion. 
 
(20) In the event submitted materials do not appear to satisfactorily comply with 0720-21-.07(2), 
the department shall furnish a letter to the party submitting the plans which shall list the 
particular items in question and request further explanation and/or confirmation of necessary 
modifications. 
 
(21) The licensed contractor shall execute all construction in accordance with the approved plans 
and specifications. 
 
(22) If construction begins within one hundred eighty (180) days of the date of department 
approval, the department ’s written notification of satisfactory review constitutes compliance 
with 0720-21-.07(2). This approval shall in no way permit and/or authorize any omission or 
deviation from the requirements of any restrictions, laws, regulations, ordinances, codes or 
rules of any responsible agency. 
 
(23) Prior to final inspection, a CD Rom disc, in TIF or PDF format, of the final approved plans 
including all shop drawings, sprinkler, calculations, hood and duct, addenda, specifications, 
etc., shall be submitted to the department. 
 
(24) The department requires the following alarms that shall be monitored twenty -four (24) hours 
per day: 
 
(a) Fire alarms; and 
 
(b) Generators (if applicable). 
 
(25) With the submission of plans the facility shall specify the evacuation capabilities of the 
patients as defined in the National Fire Protection Code (NFPA). This declaration will 
determine the design and construction requirements of the facility. 
 
(26) Each RHA shall ensure that an emergency keyed lock box is installed next to each bank of 
functioning elevators located on the main level. Such lock boxes shall be permanently 
mounted seventy-two inches (72” ) from the floor to the center of the box, be operable by a 
universal key no matter where such box is located, and shall contain only fire service keys 
and drop keys to the appropriate elevators. 
 
Authority: T.C.A. §§ 4-5-202, 4- 5-204, 68- 11-202, 68- 11-204, 68- 11-206, 68- 11-209, and 68- 11-261. 
Administrative History: Original rule filed June 21, 1979; effective August 6, 1979. Amendment filed 
August 16, 1988; effective September 30, 1988. Amendment filed January 30, 1992; effective March 15, 
1992. Amendment filed December 7, 1993; effective February 20, 1994. Amendment filed January 6, 
1995; effective March 22, 1995. Repeal and new rule filed July 27, 2000; effective October 10, 2000. 
Amendment filed February 18, 2003; effective May 4, 2003. Amendment filed September 6, 2006; 
effective November 22, 2006. Amendment filed February 23, 2007; effective May 9, 2007. Repeal and 
new rule filed December 20, 2011; effective March 19, 2012. Amendment filed January 21, 2016; 
effective April 20, 2016. Transferred from chapter 1200- 08-11 pursuant to Public Chapter 1119 of 2022 
effective July 1, 2022. 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
March, 2026 (Revised) 21 
0720-21-.08 LIFE SAFETY. 
 
(1) Any residential home for the aged which complies with the required applicable building and 
fire safety regulations at the time the board adopts new codes or regulations will, so long as 
such compliance is maintained (either with or w ithout waivers of specific provisions), be 
considered to be in compliance with the requirements of the new codes or regulations. 
 
(2) The residential home for the aged shall provide fire protection by the elimination of fire 
hazards, by the installation of necessary fire fighting equipment and by the adoption of a 
written fire control plan. Fire drills shall be held at least quarterly for each work shift for 
residential home for the aged personnel in each separate building. There shall be one fire 
drill per quarter during sleeping hours. There shall be a written report documenting the 
evaluation of each drill and the action recommended or taken for any deficiencies found. 
Records which document and evaluate these drills must be maintained for at least three (3) 
years. All fires which result in a response by the local fire department shall be reported to the 
department within seven (7) days. The report shall contain sufficient information to ascertain 
the nature and location of the fire, its probable cause and any injuries incurred by any person 
or persons as a result of the fire. Initial reports by the facility may omit the name(s) of 
resident(s) and parties involved, however, should the department find the identities of such 
persons to be necessary to an investigation, the facility shall provide such information. 
 
(3) Residents who cannot evacuate within thirteen (13) minutes may be retained in the facility so 
long as such residents are retained in designated areas in accordance with of the Standard 
Building Code and the National Fire Protection Code (NFPA). 
 
(4) Each resident’s room shall have a door that opens directly to the outside or a corridor which 
leads directly to an exit door and must always be capable of being unlocked by the resident. 
 
(5) Doors to residents’ rooms shall not be louvered. 
 
(6) Corridors shall be lighted at all times, to a minimum of one foot candle. 
 
(7) General lighting and night lighting shall be provided for each resident. Night lighting shall be 
equipped with emergency power. 
 
(8) Corridors and exit doors shall be kept clear of equipment, furniture and other obstacles at all 
times. There shall be a clear passage at all times from the exit doors to a safe area. 
 
(9) Combustible finishes and furnishings shall not be used. 
 
(10) Open flame and portable space heaters shall not be permitted in the home. Cooking 
appliances other than microwave ovens shall not be allowed in sleeping rooms. 
 
(11) All heaters shall be guarded and spaced to prevent ignition of combustible material and 
accidental burns. The guard shall not have a surface temperature greater than 120° F. 
 
(12) Fireplaces and/or fireplace inserts may be used only if provided with guards or screens which 
are secured in place. Fireplaces and chimneys shall be inspected and cleaned annually and 
verified documentation shall be maintained. 
 
(13) All electrical equipment shall be maintained in good repair and in safe operating condition. 
 
(14) Electrical cords shall not be run under rugs or carpets. 
 
(15) The electrical systems shall not be overloaded. Power strips must be equipped with circuit 
breakers. Extension cords shall not be used. 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.08, continued) 
March, 2026 (Revised) 22 
 
(16) All facilities must have electrically operated smoke detectors with battery back -up power 
operating at all times in, at least, sleeping rooms, day rooms, corridors, laundry room, and 
any other hazardous areas. 
 
(17) Fire extinguishers, complying with NFPA 10, shall be provided and mounted so they are 
accessible to all residents in the kitchen, laundries and at all exits. Extinguishers in the 
kitchen and laundries shall be a minimum of 2- A: 10-BC and an extinguisher with a rating of 
20-A shall be adjacent to every hazardous area. The minimum travel distance shall not 
exceed fifty (50) feet between the extinguishers. 
 
(18) Smoking and smoking materials shall be permitted only in designated areas under 
supervision. Ashtrays must be provided wherever smoking is permitted. Smoking in bed is 
prohibited. The facility shall have written policies and procedures for smoking within the 
facility which shall designate a room or rooms to be used exclusively for residents who 
smoke. The designated smoking room or rooms shall not be the dining room or activity room. 
 
(19) No smoking signs shall be posted in areas where oxygen is used or stored. 
 
(20) Trash and other combustible waste shall not be allowed to accumulate within and around the 
home and shall be stored in appropriate containers with tight -fitting lids. Resident rooms shall 
be furnished with a UL approved trash container. 
 
(21) All safety equipment shall be maintained in good repair and in a safe operating condition. 
 
(22) Janitorial supplies shall not be stored in the kitchen, food storage area, dining area or 
resident accessible areas. 
 
(23) Flammable liquids shall be stored in approved containers and stored away from the living 
areas of the facility. 
 
(24) Floor and dryer vents shall be cleaned as frequently as needed to prevent accumulation of 
lint, soil and dirt. 
 
(25) Emergency telephone numbers must be posted near a telephone accessible to the residents. 
 
(26) The physical environment shall be maintained in a safe, clean and sanitary manner. 
 
(a) Any condition on the facility site conducive to the harboring or breeding of insects, 
rodents or other vermin shall be prohibited. Chemical substances of a poisonous 
nature used to control or eliminate vermin shall be properly identified. Such substances 
shall not be stored with or near food or medications. 
 
(b) The building shall not become overcrowded with a combination of the facility ’s 
residents and other occupants. 
 
(c) Each resident bedroom shall contain a chair, bed, mattress, springs, linens, chest of 
drawers and wardrobe or closet space, either provided by the facility or by the resident 
if the resident prefers. All furniture provided by the resident must meet NFPA. All 
resident’s clothing must be maintained in good repair and suitable for the use of elderly 
persons. 
 
(d) The building and its heating, cooling, plumbing and electrical systems shall be 
maintained in good repair and a clean condition at all times. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.08, continued) 
March, 2026 (Revised) 23 
(e) Temperatures in residents ’ rooms and common areas shall not be less than 65°F and 
no more than 85°F. 
 
Authority: T.C.A. §§ 4-5-202, 4- 5-204, 68- 11-202, 68- 11-204, 68- 11-206, and 68- 11-209. 
Administrative History: Original rule filed June 21, 1979; effective August 6, 1979. Amendment filed 
August 16, 1988; effective September 30, 1988. Amendment filed January 39, 1992; effective March 15, 
1992. Repeal and new rule filed July 27, 2000; effective October 10, 2000. Amendment filed September 
6, 2006; effective November 6, 2006. Transferred from chapter 1200- 08-11 pursuant to Public Chapter 
1119 of 2022 effective July 1, 2022. 
 
0720-21-.09 INFECTIOUS AND HAZARDOUS WASTE. 
 
(1) Each home for the aged must develop, maintain and implement written polici es and 
procedures for the definition and handling of its infectious waste. These policies and 
procedures must comply with the standards of this section. 
 
(2) The following waste shall be considered to be infectious waste: 
 
(a) Waste contaminated by residents who are isolated due to communicable disease, as 
provided in the U.S. Centers for Disease Control “Guidelines for Isolation Precautions 
in Hospitals”; 
 
(b) Cultures and stocks of infectious agents including specimen cultures collected from 
medical and pathological laboratories, cultures and stocks of infectious agents from 
research and industrial laboratories, wastes from the production of biologicals, 
discarded live and attenuated vaccines, and culture dishes and devices used to 
transfer, inoculate, and mix cultures; 
 
(c) Waste human blood and blood products such as serum, plasma, and other blood 
components; 
 
(d) Pathological waste, such as tissues, organs, body parts, and body fluids that are 
removed during surgery and autopsy; 
 
(e) All discarded sharps (including but not limited to, hypodermic needles, syringes, 
pasteur pipettes, broken glass, scalpel blades) used in resident care or which have 
come into contact with infectious agents during use in medical, research, or industrial 
laboratories; 
 
(f) Other waste determined to be infectious by the facility in its written policy. 
 
(3) Infectious and hazardous waste must be segregated from other waste at the point of 
generation (i.e., the point at which the material becomes a waste) within the facility. 
 
(4) Waste must be packaged in a manner that will protect waste handlers and the public from 
possible injury and disease that may result from exposure to the waste. Such packaging must 
provide for containment of the waste from the point of generation up to the point of proper 
treatment or disposal. Packaging must be selected and utilized for the type of waste the 
packages will contain, how the waste will be treated and disposed, and how it will be handled 
and transported, prior to treatment and disposal. 
 
(a) Contaminated sharps must be directly placed in leakproof, rigid, and puncture- resistant 
containers which must be tightly sealed. 
 
(b) Whether disposable or reusable, all containers, bags, and boxes used for containment 
and disposal of infectious waste must be conspicuously identified. Packages containing 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.09, continued) 
March, 2026 (Revised) 24 
infectious waste which pose additional hazards (including but not limited to, chemical, 
radiologicals) must also be conspicuously identified to clearly indicate those additional 
hazards. 
 
(c) Reusable containers for infectious waste must be thoroughly sanitized each time they 
are emptied, unless the surfaces of the containers have been completely protected 
from contamination by disposable liners or other devices removed with the waste. 
 
(d) Opaque packaging must be used for pathological waste. 
 
(5) After packaging, waste must be handled and transported by methods ensuring containment 
and preservation of the integrity of the packaging, including the use of secondary 
containment where necessary. Plastic bags of infectious waste must be transported by hand. 
 
(6) Waste must be stored in a manner which preserves the integrity of the packaging, inhibits 
rapid microbial growth and putrefaction, and minimizes the potential of exposure or access by 
unknowing persons. 
 
(a) Waste must be stored in a manner and location which affords protection from animals, 
precipitation, wind, and direct sunlight, does not present a safety hazard, does not 
provide a breeding place or food source for insects or rodents, and does not create a 
nuisance. 
 
(b) Pathological waste must be promptly treated, disposed of, or placed into refrigerated 
storage. 
 
(7) In the event of spills, ruptured packaging, or other incidents where there is a loss of 
containment of waste, the facility must ensure that proper actions are immediately taken to: 
 
(a) Isolate the area from the public and non-essential personnel; 
 
(b) To the extent practicable, repackage all spilled waste and contaminated debris in 
accordance with the requirements of paragraph (6) of this section; 
 
(c) Sanitize all contaminated equipment and surfaces according to written policies and 
procedures which specify how this will be done appropriately; and, 
 
(d) Complete an incident report and maintain a copy on file. 
 
(8) Except as provided otherwise in this rule, a facility must treat or dispose of infectious waste 
by one or more of the methods specified in this paragraph. 
 
(a) A facility may treat infectious waste in an on- site sterilization or disinfection device, or 
in an incinerator or a steam sterilizer, which has been designed, constructed, operated 
and maintained so that infectious waste treated in such a device is rendered non-
infectious and is, if applicable, authorized for that purpose pursuant to current rules of 
the Department of Environment and Conservation. A valid permit or other written 
evidence of having complied with the Tennessee Air Pollution Control Regula tions shall 
be available for review, if required. Each sterilizing or disinfecting cycle must contain 
appropriate indicators to assure that conditions were met for proper sterilization or 
disinfection or materials included in the cycle, and appropriate records kept. Proper 
operation of such devices must be verified at least monthly, and records of the monthly 
verifications shall be available for review. Waste that contains toxic chemicals that 
would be violatilized by steam must not be treated in steam ster ilizers. Infectious waste 
that has been rendered to carbonized or mineralized ash s hall be deemed non-
infectious. Unless otherwise hazardous and subject to the hazardous waste 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.09, continued) 
March, 2026 (Revised) 25 
management requirements of the current rules of the Department of Environment and 
Conservation, such ash shall be disposable as a (non- hazardous) solid waste under 
current rules of the Department of Environment and Conservation. 
 
(b) A facility may discharge liquid or semi-liquid infectious waste to the collection sewerage 
system of a wastewater treatment facility which is subject to a permit pursuant to 
T.C.A. §§ 69 -3-101, et seq., provided that such discharge is in accordance with any 
applicable terms of that permit and/or any applicable municipal sewer use 
requirements. 
 
(c) Any health care facility accepting waste from another state must promptly notify the 
Department of Environment and Conservation, county, and city public health agencies, 
and must strictly comply with all applicable local, state and federal regulations. 
 
(9) The facility may have waste transported off -site for storage, treatment, or disposal. Such 
arrangements must be detailed in a written contract, available for review. If such off -site 
location is located within Tennessee, the facility must ensure that it has all necessary State 
and local approvals, and such approvals shall be available for review. If the off-site location is 
within another state, the facility must notify in writing all public health agencies with 
jurisdiction that the location is being used for management of the facility ’s waste. Waste 
shipped off -site must be packaged in accordance with applicable f ederal and state 
requirements. Waste transported to a sanitary landfill in this state must meet the 
requirements of current rules of the Department of Environment and Conservation. 
 
(10) Human anatomical remains which are transferred to a mortician for cremation or burial shall 
be exempt from the requirements of this rule. 
 
(11) All garbage, trash and other non- infectious waste shall be stored and disposed of in a 
manner that must not permit the transmission of disease, create a nuisance, provide a 
breeding place for insects and rodents, or constitute a safety hazard. All containers for waste 
shall be water tight, constructed of easily cleanable material, and shall be kept on elevated 
platforms. 
 
Authority: T.C.A. §§ 4-5-202 through 4- 5-206, 68 -11-202, 68- 11-204, 68- 11-206, and 68- 11-209. 
Administrative History: Original rule filed June 21, 1979; effective August 6, 1979. Repeal and new rule 
filed July 27, 2000; effective October 10, 2000. Transferred from chapter 1200- 08-11 pursuant to Public 
Chapter 1119 of 2022 effective July 1, 2022. 
 
0720-21-.10 RECORDS AND REPORTS. 
 
(1) An individual resident file shall be maintained for each resident in the home. Personal 
information shall be confidential and shall not be disclosed, except to the resident, the 
department and others with written authorization from the resident. These files shall be 
retained for one (1) year after the resident is transferred or discharged. The resident file shall 
include: 
 
(a) Name, Social Security Number, veteran status and number, marital status, age, sex, 
previous address and any health insurance provider and number, including Medicare 
and Medicaid numbers; 
 
(b) Name, address and telephone number of next of kin, legal guardian and any other 
person identified by the resident to contact on his/her behalf; 
 
(c) Name, address and telephone number of any person or agency providing additional 
services to the resident; 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.10, continued) 
March, 2026 (Revised) 26 
(d) Date of admission, transfer, discharge and any new forwarding address; 
 
(e) Name and address of the resident ’s preferred physician, hospital, pharmacist, assisted 
care living facility and nursing home, and any other instructions from the resident to be 
followed in case of emergency; 
 
(f) Record of all monies and other valuables entrusted to the home for safekeeping, with 
appropriate updates; 
 
(g) Health information including all current prescriptions, major changes in resident ’s habits 
or health status, results of physician’s visits, and any health care instructions; and 
 
(h) A copy of the admission agreement signed and dated by the resident. 
 
(2) The RHA shall report all incidents of abuse, neglect, and misappropriation to the Department 
of Health in accordance with T.C.A. § 68-11-211. 
 
(3) The RHA shall report the following incidents to the Department of Health in accordance with 
T.C.A. § 68-11-211. 
 
(a) Strike by staff at the facility; 
 
(b) External disasters impacting the facility; 
 
(c) Disruption of any service vital to the continued safe operation of the RHA or to the 
health and safety of its residents and personnel; and 
 
(d) Fires at the RHA that disrupt the provision of resident services or cause harm to the 
residents or staff, or that are reported by the facility to any entity, including but not 
limited to a fire department charged with preventing fires. 
 
(4) Legible copies of the following records and reports shall be retained in the facility, shall be 
maintained in a single file, and shall be made available for inspection during normal business 
hours for thirty -six (36) months following their issuance. Each resident and each person 
assuming any financial responsibility for a resident must be fully informed, before admission, 
of their existence in the home and given the opportunity to inspect the file before entering into 
any monetary agreement with the facility. 
 
(a) Local fire safety inspections; 
 
(b) Local building code inspections, if any; 
 
(c) Department licensure and fire safety inspections and surveys; 
 
(d) Orders of the Commissioner or Board, if any; and 
 
(e) Maintenance records of all safety equipment. 
 
Authority: T.C.A. §§ 4-5-202, 4-5-204, 68-11-202, 68-11-204, 68-11-206, 68-11-207, 68-11-209, 68-11-
210, 68- 11-211, and 68- 11-213. Administrative History: Original rule filed June 21, 1979; effective 
August 6, 1979. Amendment filed February 26, 1985; effective March 28, 1985. Amendment filed August 
16, 1988; effective September 30, 1988. Repeal and new rule filed July 27, 2000; effective October 10, 
2000. Amendment filed April 11, 2003; effective June 25, 2003. Amendment filed December 23, 2009; 
effective March 23, 2010. Amendments filed January 3, 2012; effective April 2, 2012. Transferred from 
chapter 1200-08-11 pursuant to Public Chapter 1119 of 2022 effective July 1, 2022. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 

March, 2026 (Revised) 27 
0720-21-.11 RESIDENT RIGHTS. Each resident has at least the following rights: 
 
(1) To privacy in treatment and personal care; 
 
(2) To be free from mental and physical abuse. Should this right be violated, the facility must 
notify the department within five (5) worki ng days. The Tennessee Department of Human 
Services, Adult Protective Services shall be notified immediately as r equired in T.C.A. § 71-6-
103; 
 
(3) To refuse treatment. The resident must be informed of the consequences of that decision, 
and the refusal and its reason must be reported to the physician and documented in the 
resident’s record; 
 
(4) To have his or her file kept confidential and private. Written consent by the resident must be 
obtained prior to release of information except to persons authorized by law; 
 
(5) To be fully informed of the Resident ’s Rights, of any policies and procedures governing 
resident conduct, any services available in the home and the schedu le of all fees for all 
services; 
 
(6) To participate in drawing up the terms of the admission agreement, including providing for the 
resident’s preferences for physician care, hospitalization, assisted living facility care, nursing 
home care, acquisition of medication, emergency plans and funeral arrangements; 
 
(7) To be given thirty (30) days written notice prior to transfer or discharge, except when ordered 
by any physician because a higher level of care is required; 
 
(8) To voice grievances and recommend changes in policies and services of the home with 
freedom from restraint, interference, coercion, discrimination or reprisal. The resident shall be 
informed of procedures for registering complaints confidentially and to voice grievances; 
 
(9) To manage his or her personal financial affairs, including the right to keep and spend his or 
her own money. If the resident requests assistance from the home in managing his or her 
personal financial affairs, the request must be in writing and may be terminated by the 
resident at any time. The home must separate such monies from the home ’s operating funds 
and all other deposits or expenditures, submit a written accounting to the resident at least 
quarterly, and immediately return the balance upon transfer or discharge. A current copy of 
this report shall be maintained in the resident’s file maintained by the licensee; 
 
(10) To be treated with consideration, respect and full recognition of his or her dignity and 
individuality; 
 
(11) To be accorded privacy for sleeping and for storage space for personal belongings; 
 
(12) To have free access to day rooms, dining and other group living or common areas at 
reasonable hours and to come and go from the home, unless such access infringes upon the 
rights of other residents or unless the resident is admitted to the secured unit; 
 
(13) To wear his or her own clothes, to keep and use his or her own toilet articles and personal 
possessions; 
 
(14) To send and receive unopened mail; 
 
(15) To associate and communicate privately with persons of his or her choice, including receiving 
visitors at reasonable hours; 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.11, continued) 
March, 2026 (Revised) 28 
(16) To participate or to refuse to participate in community activities, including cultural, 
educational, religious, community service, vocational and recreational activities; 
 
(17) To not be required to perform services for the home. The resident and licensee may mutually 
agree, in writing, for the resident to perform certain activities or services as part of the fee for 
his or her stay; and, 
 
(18) To execute, modify, or rescind a Living Will. 
 
Authority: T.C.A. §§ 4-5-202, 4-5-204, 68- 11-202, 68- 11-204, 68- 11-206, and 68- 11-209. 
Administrative History: Original rule filed June 21, 1979 ; effective August 6, 1979. Amendment filed 
August 16, 1988; effective September 30, 1988. Repeal and new rule filed July 27, 2000; effective 
October 10, 2000. Transferred from chapter 1200- 08-11 pursuant to Public Chapter 1119 of 2022 
effective July 1, 2022. 
 
0720-21-.12 POLICIES AND PROCEDURES FOR HEALTH CARE DECISION-MAKING. 
 
(1) Pursuant to this rule, each home for the aged shall maintain and establish policies and 
procedures governing the designation of a health care decision- maker for making health care 
decisions for a resident who is incompetent or who lacks capacity, including but not limited to 
allowing the withholding of CPR measures from individual residents. An adult or emancipated 
minor may give an individual instruction. The instruction may be oral or written. The 
instruction may be limited to take effect only if a specified condition arises. 
 
(2) An adult or emancipated minor may execute an advance directive for health care. The 
advance directive may authorize an agent to make any health care decision the resident 
could have made while having capacity, or may limit the power of the agent, and may i nclude 
individual instructions. The effect of an advance directive that makes no limitation on the 
agent’s authority shall be to authorize the agent to make any health care decision the 
resident could have made while having capacity. 
 
(3) The advance directive shall be in writing, signed by the resident, and shall either be notarized 
or witnessed by two (2) witnesses. Both witnesses shall be competent adults, and neither of 
them may be the agent. At least one (1) of the witnesses shall be a person who is not related 
to the resident by blood, marriage, or adoption and would not be entitled to any portion of the 
estate of the resident upon the death of the resident. The advance directive shall contain a 
clause that attests that the witnesses comply with the requirements of this paragraph. 
 
(4) Unless otherwise specified in an advance directive, the authority of an agent becomes 
effective only upon a determination that the resident lacks capacity, and ceases to be 
effective upon a determination that the resident has recovered capacity. 
 
(5) A facility may use any advanced directive form that meets the requirements of the Tennessee 
Health Care Decisions Act or has been developed and issued by the Board for Licensing 
Health Care Facilities. 
 
(6) A determination that a resident lacks or has recovered capacity, or that another condition 
exists that affects an individual instruction or the authority of an agent shall be made by the 
designated physician, who is authorized to consult with such other persons as he or she may 
deem appropriate. 
 
(7) An agent shall make a health care decision in accordance with the resident ’s individual 
instructions, if any, and other wishes to the extent known to the agent. Otherwise, the agent 
shall make the decision in accordance with the resident ’s best interest. In determining the 
resident’s best interest, the agent shall consider the resident ’s personal values to the extent 
known. 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.12, continued) 
March, 2026 (Revised) 29 
 
(8) An advance directive may include the individual’s nomination of a court-appointed guardian. 
 
(9) A health care facility shall honor an advance directive that is executed outside of this state by 
a nonresident of this state at the time of execution if that advance directive is in compliance 
with the laws of Tennessee or the state of the resident’s residence. 
 
(10) No health care provider or institution shall require the execution or revocation of an advance 
directive as a condition for being insured for, or receiving, health care. 
 
(11) Any living will, durable power of attorney for health care, or other instrument signed by the 
individual, complying with the terms of Tennessee Code Annotated, Title 32, Chapter 11, and 
a durable power of attorney for health care complying with the terms of Tennessee Code 
Annotated, Title 34, Chapter 6, Part 2, shall be given effect and interpreted in accord with 
those res pective acts. Any advance directive that does not evidence an intent to be given 
effect under those acts but that complies with these regulations may be treated as an 
advance directive under these regulations. 
 
(12) A resident having capacity may revoke the designation of an agent only by a signed writing or 
by personally informing the supervising health care provider. 
 
(13) A resident having capacity may revoke all or part of an advance directive, other than the 
designation of an agent, at any time and in any manner that communicates an intent to 
revoke. 
 
(14) A decree of annulment, divorce, dissolution of marriage, or legal separation revokes a 
previous designation of a spouse as an agent unless otherwise specified in the decree or in 
an advance directive. 
 
(15) An advance directive that conflicts with an earlier advance directive revokes the earlier 
directive to the extent of the conflict. 
 
(16) Surrogates. 
 
(a) An adult or emancipated minor may designate any individual to act as surrogate by 
personally informing the supervising health care provider. The designation may be oral 
or written. 
 
(b) A surrogate may make a health care decision for a resident who is an adult or 
emancipated minor if and only if: 
 
1. The resident has been determined by the designated physician to lack capacity, 
and 
 
2. No agent or guardian has been appointed, or 
 
3. The agent or guardian is not reasonably available. 
 
(c) In the case of a resident who lacks capacity, the resident ’s surrogate shall be identified 
by the supervising health care provider and documented in the current clinical record of 
the facility at which the resident is receiving health care. 
 
(d) The resident’s surrogate shall be an adult who has exhibited special care and concern 
for the resident, who is familiar with the resident ’s personal values, who is reasonably 
available, and who is willing to serve. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.12, continued) 
March, 2026 (Revised) 30 
(e) Consideration may be, but need not be, be given in order of descending preference for 
service as a surrogate to: 
 
1. The resident’s spouse, unless legally separated; 
 
2. The resident’s adult child; 
 
3. The resident’s parent; 
 
4. The resident’s adult sibling; 
 
5. Any other adult relative of the resident; or 
 
6. Any other adult who satisfies the requirements of 0720-21-.12(16)(d). 
 
(f) No person who is the subject of a protective order or other court order that directs that 
person to avoid contact with the resident shall be eligible to serve as the resident ’s 
surrogate. 
 
(g) The following criteria shall be considered in the determination of the person best 
qualified to serve as the surrogate: 
 
1. Whether the proposed surrogate reasonably appears to be better able to make 
decisions either in accordance with the known wishes of the resident or in 
accordance with the resident’s best interests; 
 
2. The proposed surrogate’s regular contact with the resident prior to and during the 
incapacitating illness; 
 
3. The proposed surrogate’s demonstrated care and concern; 
 
4. The proposed surrogate’s availability to visit the resident during his or her illness; 
and 
 
5. The proposed surrogate’ s availability to engage in face- to-face contact with 
health care providers for the purpose of fully participating in the decision- making 
process. 
 
(h) If the resident lacks capacity and none of the individuals eligible to act as a surrogate 
under 0720-21-.12(16)(c) thr ough 0720-21-.12(16)(g) is reasonably available, the 
designated physician may make health care decisions for the resident after the 
designated physician either: 
 
1. Consults with and obtains the recommendations of a facility ’s ethics mechanism 
or standing committee in the facility that evaluates health care issues; or 
 
2. Obtains concurrence from a second physician who is not directly involved in the 
resident’s health care, does not serve in a capacity of decision-making, influence, 
or responsibility over the designated physician, and is not under the designated 
physician’s decision-making, influence, or responsibility. 
 
(i) In the event of a challenge, there shall be a rebuttable presumption that the selection of 
the surrogate was valid. Any person who challenges the selection shall have the 
burden of proving the invalidity of that selection. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.12, continued) 
March, 2026 (Revised) 31 
(j) A surrogate shall make a health care decision in accordance with the resident ’s 
individual instructions, if any, and other wishes to the extent known to the surrogate. 
Otherwise, the surrogate shall make the decision in accordance with the surrogate ’s 
determination of the resident ’s best interest. In determining the resident ’s best interest, 
the surrogate shall consider the resident ’s personal values to the extent known to the 
surrogate. 
 
(k) A surrogate who has not been designated by the resident may make all health care 
decisions for the resident that the resident could make on the resident ’s own behalf, 
except that artificial nutrition and hydration may be withheld or withdrawn for a resident 
upon a decision of the surrogate only when the designated physician and a second 
independent physician certify in the resident ’s current clinical records that the provision 
or continuation of artificial nutrition or hydration is merely prolonging the act of dying 
and the resident is highly unlikely to regain capacity to make medical decisions. 
 
(l) Except as provided in 0720-21-.12(16)(m): 
 
1. Neither the treating health care provider nor an employee of the treating health 
care provider, nor an operator of a health care institution nor an employee of an 
operator of a health care institution may be designated as a surrogate; and 
 
2. A health care provider or employee of a health care provider may not act as a 
surrogate if the health care provider becomes the resident ’s treating health care 
provider. 
 
(m) An employee of the treating health care provider or an employee of an operator of a 
health care institution may be designated as a surrogate if: 
 
1. The employee so designated is a relative of the resident by blood, marriage, or 
adoption; and 
 
2. The other requirements of this section are satisfied. 
 
(n) A health care provider may require an individual claiming the right to act as surrogate 
for a resident to provide written documentation stating facts and circumstances 
reasonably sufficient to establish the claimed authority. 
 
(17) Guardian. 
 
(a) A guardian shall comply with the resident ’s individual instructions and may not revoke 
the resident’s advance directive absent a court order to the contrary. 
 
(b) Absent a court order to the contrary, a health care decision of an agent takes 
precedence over that of a guardian. 
 
(c) A health care provider may require an individual claiming the right to act as guardian 
for a resident to provide written documentation stating facts and circumstances 
reasonably sufficient to establish the claimed authority. 
 
(18) A designated physician who makes or is informed of a determination that a resident lacks or 
has recovered capacity, or that another condition exists which affects an individual instruction 
or the authority of an agent, guardian, or surrogate, shall promptly record the determination in 
the resident ’s current clinical record and communicate the determination to the resident, if 
possible, and to any person then authorized to make health care decisions for the resident. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.12, continued) 
March, 2026 (Revised) 32 
(19) Except as provided in 0720 -21-.12(20) thr ough 0720-21-.12(22), a health care provider or 
institution providing care to a resident shall: 
 
(a) Comply with an individual instruction of the resident and with a reasonable 
interpretation of that instruction made by a person then authorized to make health care 
decisions for the resident; and 
 
(b) Comply with a health care decision for the resident made by a person then authorized 
to make health care decisions for the resident to the same extent as if the decision had 
been made by the resident while having capacity. 
 
(20) A health care provider may decline to comply with an individual instruction or health care 
decision for reasons of conscience. 
 
(21) A health care institution may decline to comply with an individual instruction or health care 
decision if the instruction or decision is: 
 
(a) Contrary to a policy of the institution which is based on reasons of conscience, and 
 
(b) The policy was timely communicated to the resident or to a person then authorized to 
make health care decisions for the resident. 
 
(22) A health care provider or institution may decline to comply with an individual instruction or 
health care decision that requires medically inappropriate health care or health care contrary 
to generally accepted health care standards applicable to the health care provider or 
institution. 
 
(23) A health care provider or institution that declines to comply with an individual instruction or 
health care decision pursuant to 0720-21-.12(20) through 0720-21-.12(22) shall: 
 
(a) Promptly so inform the resident, if possible, and any person then authorized to make 
health care decisions for the resident; 
 
(b) Provide continuing care to the resident until a transfer can be effected or until the 
determination has been made that transfer cannot be effected; 
 
(c) Unless the resident or person then authorized to make health care decisions for the 
resident refuses assistance, immediately make all reasonable efforts to assist in the 
transfer of the resident to another health care provider or institution that is willing to 
comply with the instruction or decision; and 
 
(d) If a transfer cannot be effected, the health care provider or institution shall not be 
compelled to comply. 
 
(24) Unless otherwise specified in an advance directive, a person then authorized to make health 
care decisions for a resident has the same rights as the resident to request, receive, 
examine, copy, and consent to the disclosure of medical or any other health care information. 
 
(25) A health care provider or institution acting in good faith and in accordance with generally 
accepted health care standards applicable to the health care provider or institution is not 
subject to civil or criminal liability or to discipline for unprofessional conduct for: 
 
(a) Complying with a health care decision of a person apparently having authority to make 
a health care decision for a resident, including a decision to withhold or withdraw health 
care; 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.12, continued) 
March, 2026 (Revised) 33 
(b) Declining to comply with a health care decision of a person based on a belief that the 
person then lacked authority; or 
 
(c) Complying with an advance directive and assuming that the directive was valid when 
made and had not been revoked or terminated. 
 
(26) An individual acting as an agent or surrogate is not subject to civil or criminal liability or to 
discipline for unprofessional conduct for health care decisions made in good faith. 
 
(27) A person identifying a surrogate is not subject to civil or criminal liability or to discipline for 
unprofessional conduct for such identification made in good faith. 
 
(28) A copy of a written advance directive, revocation of an advance directive, or designation or 
disqualification of a surrogate has the same effect as the original. 
 
(29) The withholding or withdrawal of medical care from a resident in accordance with the 
provisions of the Tennessee Health Care Decisions Act shall not, for any purpose, constitute 
a suicide, euthanasia, homicide, mercy killing, or assisted suicide. 
 
(30) Physician Orders for Scope of Treatment (POST). 
 
(a) Physician Orders for Scope of T reatment (POST) may be issued by a physician for a 
patient with whom the physician has a bona fide physician- patient relationship, but 
only: 
 
1. With the informed consent of the patient; 
 
2. If the patient is a minor or is otherwise incapable of making an informed decision 
regarding consent for such an order, upon request of and with the consent of the 
agent, surrogate, or other person authorized to consent on the patient ’s behalf 
under the Tennessee Health Care Decisions Act; or 
 
3. If the patient is a minor or is otherwise incapable of making an informed decision 
regarding consent for such an order and the agent, surrogate, or other person 
authorized to consent on the patient ’s behalf under the Tennessee Health Care 
Decisions Act, is not reasonably available, if the physician determines that the 
provision of cardiopulmonary resuscitation would be contrary to accepted 
medical standards. 
 
(b) A POST may be issued by a physician assistant, nurse practitioner or clinical nurse 
specialist for a patient with whom such physician assistant, nurse practitioner or clinical 
nurse specialist has a bona fide physician assistant -patient or nurse- patient 
relationship, but only if: 
 
1. No physician, who has a bona fide physician- patient relationship with the patient , 
is present and available for discussion with the patient (or if the patient is a minor 
or is otherwise incapable of making an informed decision, with the agent, 
surrogate, or other person authorized to consent on the patient ’s behalf under 
the Tennessee Health Care Decisions Act); 
 
2. Such authority to issue is contained in the physician assistant ’s, nurse 
practitioner’s or clinical nurse specialist’s protocols; 
 
3. Either: 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.12, continued) 
March, 2026 (Revised) 34 
(i) The patient is a resident of a nursing home licensed under Title 68 or an 
ICF/MR facility licensed under Title 33 and is in the process of being 
discharged from the nursing home or transferred to another facility at the 
time the POST is being issued; or 
 
(ii) The patient is a hospital patient and is in the process of being discharged 
from the hospital or transferred to another facility at the time the POST is 
being issued; and 
 
4. Either: 
 
(i) With the informed consent of the patient; 
 
(ii) If the patient is a minor or is otherwise incapable of making an informed 
decision regarding consent for such an order, upon request of and with the 
consent of the agent, surrogate, or other person authorized to consent on 
the patient’s behalf under the Tennessee Health Care Decisions Act; or 
 
(iii) If the patient is a minor or is otherwise incapable of making an informed 
decision regarding consent for such an order and the agent, surrogate, or 
other person authorized to consent on the patient ’s behalf under the 
Tennessee Health Care Decisions Act, is not reasonably available and 
such authority to issue is contained in the physician assistant, nurse 
practitioner or clinical nurse specialist ’s protocols and the physician 
assistant or nurse determines that the provision of cardiopulmonary 
resuscitation would be contrary to accepted medical standards. 
 
(c) If the patient is an adult who is capable of making an informed decision, the patient ’s 
expression of the desire to be resuscitated in the event of cardiac or respiratory arrest 
shall revoke any contrary order in the POST. If the patient is a minor or is otherwise 
incapable of making an informed decision, the expression of the desire that the patient 
be resuscitated by the person authorized to consent on the patient ’s behalf shall revoke 
any contrary order in the POST. Nothing in this section shall be construed to require 
cardiopulmonary resuscitation of a patient for whom the physician or physician 
assistant or nurse practitioner or clinical nurse specialist determines cardiopulmonary 
resuscitation is not medically appropriate. 
 
(d) A POST issued in accordance with this section shall remain valid and in effect until 
revoked. In accordance with this rule and applicable regulations, qualified emergency 
medical services personnel; and licensed health care practitioners in any facility, 
program, or organization operated or licensed by the Board for Licensing Health Care 
Facilities, the Department of Mental Health and Substance Abuse Services, or the 
Department of Intellectual and Developmental Disabilities, or operated, licensed, or 
owned by another state agency, shall follow a POST that is available to such persons 
in a form approved by the Board for Licensing Health Care Facilities. 
 
(e) Nothing in these rules shall authorize the withholding of other medical interventions, 
such as medications, positioning, wound care, oxygen, suction, treatment of airway 
obstruction or other therapies deemed neces sary to provide comfort care or alleviate 
pain. 
 
(f) If a person has a do- not-resuscitate order in effect at the time of such person’ s 
discharge from a health care facility, the facility shall complete a POST prior to 
discharge. If a person with a POST is transferred from one health care facility to 
another health care facility, the health care facility initiating the transfer shall 
communicate the existence of the POST to qualified emergency medical service 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.12, continued) 
March, 2026 (Revised) 35 
personnel and to the receiving facility prior to the transfer. The transferring facility shall 
provide a copy of the POST that accompanies the patient in transport to the receiving 
health care facility. Upon admission, the receiving facility shall make the POST a part 
of the patient’s record. 
 
(g) These rules shall not prevent, prohibit, or limit a physician from using a written order, 
other than a POST, not to resuscitate a patient in the event of cardiac or respiratory 
arrest in accordance with accepted medical practices. This action shall have no 
application to any do- not-resuscitate order that is not a POST, as defined in these 
rules. 
 
(h) Valid do- not-resuscitate orders or emergency medical services do- not-resuscitate 
orders issued before July 1, 2004, pursuant to then- current law, shall remain valid and 
shall be given effect as provided in these rules. 
 
Authority: T.C.A. §§ 4-5-202, 4-5-204, 68-11-202, 68-11-204, 68-11-206, 68-11-209, 68-11-224, and 68-
11-1801 through 68-11-1815. Administrative History: Original rule filed June 22, 1992; effective August 
6, 1992. Repeal and new rule filed July 27, 2000; effective October 10, 2000. Amendment filed April 28, 
2003; effective July 12, 2003. Amendment filed September 8, 2006; effective November 22, 2006. 
Amendment filed February 7, 2007; effective April 23, 2007. Amendments filed January 3, 2012; effective 
April 2, 2012. Amendments filed March 27, 2015; effective June 25, 2015. Transferred from chapter 1200-
08-11 pursuant to Public Chapter 1119 of 2022 effective July 1, 2022. 
 
0720-21-.13 DISASTER PREPAREDNESS. 
 
(1) The administration of every facility shall have i n effect and available for all supervisory 
personnel and staff, written copies of the following required disaster plans for the protection 
of all persons in the event of fire and other emergencies for evacuation to areas of refuge 
and/or evacuation from the building. A detailed log with staff signatures of training received 
shall be maintained. All employees shall be trained annually as required in the following plans 
and shall be kept informed with respect to their duties under the plans. A copy of the plans 
and the specific emergency numbers related to that type of disaster shall be readily available 
at all times. Each of the following plans shall be exercised annually: 
 
(a) Fire Safety Procedures Plan shall include: 
 
1. Minor fires; 
 
2. Major fires; 
 
3. Fighting the fire; 
 
4. Evacuation procedures; and 
 
5. Staff functions. 
 
(b) Tornado/Severe Weather Procedures Plan shall include: 
 
1. Staff duties; and 
 
2. Evacuation procedures. 
 
(c) Bomb Threat Procedures Plan: 
 
1. Staff duties; 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.13, continued) 
March, 2026 (Revised) 36 
2. Search team, searching the premises; 
 
3. Notification of authorities; 
 
4. Location of suspicious objects; and 
 
5. Evacuation procedures. 
 
(d) Flood Procedure Plan, if applicable: 
 
1. Staff duties; 
 
2. Evacuation procedures; and 
 
3. Safety procedures following the flood. 
 
(e) Severe Cold Weather and Severe Hot Weather Procedure Plans: 
 
1. Staff duties; 
 
2. Equipment failures; 
 
3. Evacuation procedures; and 
 
4. Emergency food service. 
 
(f) Earthquake Disaster Procedures Plan: 
 
1. Staff duties; 
 
2. Evacuation procedures; 
 
3. Safety procedures; and 
 
4. Emergency services. 
 
(2) Emergency Planning with Local Government Authorities. 
 
(a) All facilities shall establish and maintain communications with the county Emergency 
Management Agency. This includes the provision of the information and procedures 
that are needed for the local comprehensive emergency plan. The facility shall 
cooperate, to the extent possible, in area disaster drills and local emergency situations. 
 
(b) Each facility shall conduct both the physical facility and community emergency drills as 
required in these regulations, even if the local Emergency Management Agency is 
unable to participate. 
 
(c) A file of documents demonstrating communications and cooperation with the local 
agency must be maintained. 
 
(3) For facilities which elect to have an emergency generator, the generator shall be designed to 
meet the facility ’s HVAC and essential needs and shall have a minimum of twenty -four (24) 
hours of fuel designed to operate at its rated load. This requirement shall be coordinated with 
the Disaster Preparedness Plan or with local resources. 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.13, continued) 
March, 2026 (Revised) 37 
(a) All generators shall be exercised for thirty (30) minutes each month under full load, 
including automatic and manual transfer of equipment. 
 
(b) The emergency generator shall be operated at the existing connected load and not on 
dual power, and a monthly log shall be maintained by the facility. The facility shall have 
trained staff familiar with the generator’s operation. 
 
Authority: T.C.A. §§ 68-11-202, 68-11-204, 68-11-206, and 68-11-209. Administrative History: Original 
rule filed February 9, 1998; effective April 25, 1998. Repeal and new rule filed July 27, 2000; effective 
October 10, 2000. Transferred from chapter 1200- 08-11 pursuant to Public Chapter 1119 of 2022 
effective July 1, 2022. Amendments filed December 18, 2025; effective March 18, 2026. 
 
0720-21-.14 APPENDIX I 
 
(1) Physician Orders for Scope of Treatment (POST) Form. 

A COPY OF THIS FORM SHALL ACCOMPANY PATIENT WHEN TRANSFERRED OR DISCHARGED 
 
Tennessee Physician Orders for Scope of Treatment 
(POST, sometimes called “POLST”) 
 
This is a Physician Order Sheet based on the medical conditions and 
wishes of the person identified at right ( “patient”). Any section not 
completed indicates full treatment for that section. When need occurs, first 
follow these orders, then contact physician. 
Patient’s Last Name 
First Name/Middle Initial 
Date of Birth 
Section 
A 
Check One 
Box Only 
CARDIOPULMONARY RESUSCITATION (CPR): Patient has no pulse and is not breathing. 
 Resuscitate(CPR)  Do Not Attempt Resuscitation (DNR / no CPR) (Allow Natural Death) 
When not in cardiopulmonary arrest, follow orders in B, C, and D. 
Section 
B 

Check One 
Box Only 
MEDICAL INTERVENTIONS. Patient has pulse and/or is breathing. 
 
 Comfort Measures Only. Relieve pain and suffering through the use of any medication by any route, positioning, 
wound care and other measures. Use oxygen, suction and manual treatment of airway obstruction as needed for 
comfort. Do not transfer to hospital for life-sustaining treatment. Transfer only if comfort needs cannot be 
met in current location. Treatment Plan: Maximize comfort through symptom management. 
 
 Limited Additional Interventions. In addition to care described in Comfort Measures Only above, use medical 
treatment, antibiotics, IV fluids and cardiac monitoring as indicated. No intubation, advanced airway interventions, or 
mechanical ventilation. May consider less invasive airway support (e.g. CPAP, BiPAP). Transfer to hospital if 
indicated. Generally avoid the intensive care unit. Treatment Plan: Basic medical treatments. 
 
 Full Treatment. In addition to care described in Comfort Measures Only and Limited Additional Interventions above, 
use intubation, advanced airway interventions, and mechanical ventilation as indicated. Transfer to hospital and/or 
intensive care unit if indicated. Treatment Plan: Full treatment including in the intensive care unit. 
 
Other Instructions: 
 
Section 
C 
Check One 
ARTIFICIALLY ADMINISTERED NUTRITION. Oral fluids & nutrition must be offered if feasible. 
 No artificial nutrition by tube. 
 Defined trial period of artificial nutrition by tube. 
 Long-term artificial nutrition by tube. 
 
 Other Instructions: 
 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.14, continued) 
March, 2026 (Revised) 38 
Section 
D 

 Must be 
Completed 
Discussed with: 
 Patient/Resident 
 Health care agent 
 Court-appointed guardian 
 Health care surrogate 
 Parent of minor 
 Other: (Specify) 
 
The Basis for These Orders Is: (Must be completed) 
 Patient’s preferences 
 Patient’s best interest (patient lacks capacity or preferences unknown) 
 Medical indications 
 (Other) 
Physician/NP/CNS/PA Name (Print) Physician/NP/CNS/PA Signature Date 

NP/CNS/PA (Signature at Discharge) 
MD/NP/CNS/PA Phone Number: 
 Signature of Patient, Parent of Minor, or Guardian/Health Care Representative 
Preferences have been expressed to a physician and/or health care professional. It can be reviewed and updated at any time if 
your preferences change. If you are unable to make your own health care decisions, the orders should reflect your 
preferences as best understood by your surrogate. 
Name (print) Signature Relationship (write “self” if patient) 
Agent/Surrogate Relationship Phone Number 
Health Care Professional Preparing Form Preparer Title Phone Number Date Prepared 
 
HIPAA PERMITS DISCLOSURE OF POST TO OTHER HEALTH CARE PROFESSIONALS AS NECESSARY 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.14, continued) 
March, 2026 (Revised) 39 
 
Directions for Health Care Professionals 

Completing POST 
 
Must be completed by a health care professional based on patient preferences, patient best interest, and medical 
indications. 
 
To be valid, POST must be signed by a physician or, at discharge or transfer from a hospital or long term care facility, by a 
nurse practitioner (NP), clinical nurse specialist (CNS), or physician assistant (PA). Verbal orders are acceptable with 
follow-up signature by physician in accordance with facility/community policy. 
 
Persons with DNR in effect at time of discharge must have POST completed by health care facility prior to discharge and 
copy of POST provided to qualified medical emergency personnel. 
 
Photocopies/faxes of signed POST forms are legal and valid. 

Using POST 
 
Any incomplete section of POST implies full treatment for that section. 
 
No defibrillator (including AEDs) should be used on a person who has chosen “Do Not Attempt Resuscitation.” 
 
Oral fluids and nutrition must always be offered if medically feasible. 
 
When comfort cannot be achieved in the current setting, the person, including someone with “ Comfort Measures Only,” 
should be transferred to a setting able to provide comfort (e.g., treatment of a hip fracture). 
 
IV medication to enhance comfort may be appropriate for a person who has chosen “Comfort Measures Only.” 
 
Treatment of dehydration is a measure which prolongs life. A person who desires IV fluids should indicate “ Limited 
Interventions” or “Full Treatment.” 
 
A person with capacity, or the Health Care Agent or S urrogate of a person without capacity, can request alternative 
treatment. 

Reviewing POST 
 
This POST should be reviewed if: 
 
(1) The patient is transferred from one care setting or care level to another, or 
(2) There is a substantial change in the patient’s health status, or 
(3) The patient’s treatment preferences change. 
 
Draw line through sections A through D and write “VOID” in large letters if POST is replaced or becomes invalid. 
COPY OF FORM SHALL ACCOMPANY PATIENT WHEN TRANSFERRED OR DISCHARGED. 

(2) Advance Directive for Health Care Form. 

ADVANCE DIRECTIVE FOR HEALTH CARE* 
(Tennessee) 
 
Instructions: Parts 1 and 2 may be used together or 
independently. Please mark out/void any unused part(s). 
Part 5, Block A or Block B must be completed for all uses. 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.14, continued) 
March, 2026 (Revised) 40 
I, ____________________________________, hereby give these advance instructions on how I want to 
be treated by my doctors and other health care providers when I can no longer make those treatment 
decisions myself. 
 
Part I Agent: I want the following person to make health care decisions for me. This includes any health care 
decision I could have made for myself if able, except that my agent must follow my instructions below: 
 
Name: Relation: Home Phone: Work Phone: 
Address: Mobile Phone: Other Phone: 
 
Alternate Agent: If the person named above is unable or unwilling to make health care decisions for me, 
I appoint as alternate the following person to make health care decisions for me. This includes any health 
care decision I could have made for myself if able, except that my agent must follow my instructions 
below: 
 
Name: Relation: Home Phone: Work Phone: 
Address: Mobile Phone: Other Phone: 
 
My agent is also my personal representative for purposes of federal and state privacy laws, including 
HIPAA. 
 
When Effective (mark one):  I give my agent permission to make health care decisions for me at any 
time, even if I have capacity to make decisions for myself.  I do not give such permission (this form 
applies only when I no longer have capacity). 

Part 2 Indicate Your Wishes for Quality of Life : By marking “yes” below, I have indicated conditions I would 
be willing to live with if given adequate comfort care and pain management. By marking “ no” below, I 
have indicated conditions I would not be willing to live with (that to me would create an unacceptable 
quality of life). 
 
  
Yes No 
Permanent Unconscious Condition : I become totally unaware of people or surroundings with 
little chance of ever waking up from the coma. 
  
Yes No 
Permanent Confusion: I become unable to remember, understand, or make decisions. I do not 
recognize loved ones or cannot have a clear conversation with them. 
  
Yes No 
Dependent in All Activities of Daily Living: I am no longer able to talk or communicate clearly or 
move by myself. I depend on others for feeding, bathing, dressing, and walking. Rehabilitation or 
any other restorative treatment will not help. 
  
Yes No 
End-Stage Illnesses: I have an illness that has reached its final stages in spite of full treatment. 
Examples: Widespread cancer that no longer responds to treatment; chronic and/or damaged 
heart and lungs, where oxygen is needed most of the time and activities are limited due to the 
feeling of suffocation. 

Indicate Your Wishes for Treatment: If my quality of life becomes unacceptable to me (as indicated by 
one or more of the conditions marked “ no” above) and my condition is irreversible (that is, it will not 
improve), I direct that medically appropriate treatment be provided as follows. By marking “yes” below, I 
have indicated treatment I want. By marking “no” below, I have indicated treatment I do not want. 
 
  
Yes No 
CPR (Cardiopulmonary Resuscitation) : To make the heart beat again and restore breathing 
after it has stopped. Usually this involves electric shock, chest compressions, and breathing 
assistance. 
  
Yes No 
Life Support/Other Artificial Support : Continuous use of breathing machine, IV fluids, 
medications, and other equipment that helps the lungs, heart, kidneys, and other organs to 
continue to work. 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.14, continued) 
March, 2026 (Revised) 41 
  
Yes No 
Treatment of New Conditions : Use of surgery, blood transfusions, or antibiotics that will deal 
with a new condition but will not help the main illness. 
  
Yes No 
Tube feeding/IV fluids: Use of tubes to deliver food and water to a patient ’s stomach or use of IV 
fluids into a vein, which would include artificially delivered nutrition and hydration. 
Part 3 Other instructions, such as hospice care, burial arrangements, etc.: 

(Attach additional pages if necessary) 
 
Part 4 Organ donation: Upon my death, I wish to make the following an atomical gift for purposes of 
transplantation, research, and/or education (mark one): 
 
 Any organ/tissue  My entire body  Only the following organs/tissues: 
 
 No organ/tissue donation 

SIGNATURE 
 
Part 5 Your signature must either be witnessed by two competent adults ( “Block A ”) or by a notary public 
(“Block B”). 
 
Signature: _______________________________________ Date: ____________________ 
 (Patient) 
 
Block A Neither witness may be the person you appointed as your agent or alternate, and at least one of 
the witnesses must be someone who is not related to you or entitled to any part of your estate. 
 
Witnesses: 
 
1. I am a competent adult who is not named as the 
agent or alternate. I witnessed the patient ’s signature on 
this form. 
 
Signature of witness number 1 
 
2. I am a competent adult who is not named as the 
agent or alternate. I am not related to the patient by blood, 
marriage, or adoption and I would not be entitled to any 
portion of the patient ’s estate upon his or her death under 
any existing will or codicil or by operation of law. I 
witnessed the patient’s signature on this form. 
 
Signature of witness number 2 
 
Block B You may choose to have your signature witnessed by a notary public instead of the witnesses 
described in Block A. 

STATE OF TENNESSEE 
COUNTY OF 
 
I am a Notary Public in and for the State and County named above. The person who signed this 
instrument is personally known to me (or proved to me on the basis of satisfactory evidence) to be the 
person who signed as the “ patient.” The patient personally appeared before me and signed above or 
STANDARDS FOR HOMES FOR THE AGED CHAPTER 0720-21 
 
(Rule 0720-21-.14, continued) 
March, 2026 (Revised) 42 
acknowledged the signature above as his or her own. I declare under penalty of perjury that the patient 
appears to be of sound mind and under no duress, fraud, or undue influence. 

My commission expires: 
 Signature of Notary Public 

WHAT TO DO WITH THIS ADVANCE DIRECTIVE : (1) provide a copy to your physician(s); (2) keep a 
copy in your personal files where it is accessible to others; (3) tell your closest relatives and friends what 
is in the document; and (4) provide a copy to the person(s) you named as your health care agent. 
 
* This form replaces the old forms for durable power of attorney for health care, living will, appointment of 
agent, and advance care plan, and eliminates the need for any of those documents. 
 
Authority: T.C.A. §§ 4-5-202, 4- 5-204, 68- 11-202, 68- 11-204, 68- 11-209, 68- 11-224, and 68 -11-1801 
through 68-11-815. Administrative History: Original rule filed February 16, 2007; effective May 2, 2007. 
Repeal and new rule filed August 28, 2012; effective November 26, 2012. Amendment filed March 27, 
2015; effective June 25, 2015. Amendments filed February 8, 2017; effective May 9, 2017. Transferred 
from chapter 1200-08-11 pursuant to Public Chapter 1119 of 2022 effective July 1, 2022.