This regulation requires nursing facilities to post the most recent survey results (CMS-2567) in a readily accessible location and to make available upon request all survey, certification, and complaint investigation reports from the preceding three years, along with any active plans of correction. Residents have the right to examine these results and to receive information about client advocacy agencies. Facilities must protect the identity of complainants and residents when making reports available to the public.
View official sourceF577 (Rev. 173, Issued: 11-22-17, Effective: 11-28-17, Implementation: 11-28-17) §483.10(g)(10) The resident has the right to- (i) Examine the results of the most recent survey of the facility conducted by Federal or State surveyors and any plan of correction in effect with respect to the facility; and (ii) Receive information from agencies acting as client advocates, and be afforded the opportunity to contact these agencies. §483.10(g)(11) The facility must-- (i) Post in a place readily accessible to residents, and family members and legal representatives of residents, the results of the most recent survey of the facility. (ii) Have reports with respect to any surveys, certifications, and complaint investigations made respecting the facility during the 3 preceding years, and any plan of correction in effect with respect to the facility, available for any individual to review upon request; and (iii) Post notice of the availability of such reports in areas of the facility that are prominent and accessible to the public. (iv) The facility shall not make available identifying information about complainants or residents. DEFINITIONS §483.10(g)(10)-(11) “Place readily accessible” is a place (such as a lobby or other area frequented by most residents, visitors or other individuals) where individuals wishing to examine survey results do not have to ask to see them. “Results of the most recent survey” means the Statement of Deficiencies (Form CMS-2567) and the Statement of Isolated Deficiencies generated by the most recent standard survey and any subsequent extended surveys, and any deficiencies resulting from any subsequent complaint investigation(s). GUIDANCE §483.10(g)(10)-(11) The survey results may not be altered by the facility unless authorized by the State agency.