Pa. Code 5230.15

Agency service description

This regulation requires Psychiatric Rehabilitation Services (PRS) agencies in Pennsylvania to submit a detailed agency service description to the Department for prior approval before initial licensing and whenever changes occur. The service description must cover organizational structure, philosophy, population served (including age groupings and separation procedures for minors and adults), staffing, service delivery patterns, admission/discharge policies, and quality improvement plans. The Department may deny descriptions that do not meet evidence-based practice or best practice standards, and agencies must deliver services consistent with their approved description.

55 Pa. Code § 5230.15 - Agency service description 

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(a)
 Prior
 to the initial licensing visit, and when changes occur to the agency service
 description, a PRS agency shall submit to the Department for prior approval an
 agency service description that includes the following: 
 
(1)
 The governing body, advisory board and an
 agency table of organization.

(2)

 The philosophy of the PRS agency, incorporating psychiatric rehabilitation
 principles.

(2.1)
 Strategies for
 outreach to and engagement of individuals referred for PRS.

(3)
 The population to be served, including
 the following:
(i)
 Anticipated daily
 attendance.

(ii)
 Age range and age
 groupings, including information on how different age groups will be separated
 while services are provided. This information shall demonstrate separation of
 individuals through the scheduling of services, the provision of services in
 different locations in the PRS facility's physical space, and other procedures
 the PRS agency uses to separate individuals under 18 years of age from
 individuals 18 years of age or older, or any other needed age
 groupings.

(iii)
 Diagnostic
 groups.

(iv)
 Plans to identify and
 accommodate special populations.

(v)
 Plans to identify and accommodate
 culturally diverse populations.

(4)
 The approach of PRS offered including
 EBPs and best practices utilized.

(5)
 A PRS facility identified as a clubhouse
 must be accredited by a Nationally-recognized entity that provides standards
 for the clubhouse model, within 3 years of licensing and maintain
 accreditation.

(6)
 The location of
 service, whether in a PRS facility or in the community, or a combination of
 both.

(7)
 Expected service outcomes
 for individuals.

(8)
 Staffing,
 including the following:
(i)
 Staffing
 patterns.

(ii)
 Staff to individual
 ratios.

(iii)
 Staff
 qualifications.

(iv)
 Staff
 supervision plans.

(v)
 Staff
 training protocols.

(9)

 Service delivery patterns, including frequency, duration and method (group or
 individual) of service delivery.

(10)
 The days and hours of PRS
 operation.

(11)
 The geographic
 limits of PRS operation.

(12)
 A
 description of the physical site, including copies of applicable licenses and
 certificates.

(13)
 A process for
 development of an IRP with an individual.

(14)
 Admission and discharge policies and
 procedures.

(15)
 The methods by
 which PRS staff and an individual will collaborate to identify and use the
 individual's preferred community resources.

(16)
 A process for developing and
 implementing a QI plan.

(17)
 A
 procedure for filing and resolving complaints.

(18)
 A procedure for engaging and involving
 the individual's family members and natural supports when the individual
 consents to the involvement.

(b)
 The Department may deny agency service
 descriptions and approaches that do not meet EBP or best practices
 standards.

(c)
 PRS agencies shall
 deliver services consistent with the approved service
 description.

Notes

55

 Pa. Code §
 
5230.15

Amended by
 
Pennsylvania
 Bulletin, Vol. 55, No. 03, January 18, 2025
, effective
 
1/18/2025

This section cited in 55 Pa. Code §
 
5230.13
 (relating to agency
 records).

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