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NAC 458

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NAC 458 Abuse of Alcohol and Drugs

Jurisdiction: NV Agency: Nevada Division of Public and Behavioral Health
DETOX (100%) OTP (100%) OUTPATIENT (100%) SUD_IOP (100%) SUD_PHP (60%) SUD_RESIDENTIAL (100%)
Plain-English summary

NAC Chapter 458 establishes Nevada's certification framework for alcohol and drug abuse programs funded by the Division of Public and Behavioral Health, covering treatment programs (including outpatient, intensive outpatient, residential treatment, residential detoxification, and opioid treatment services), prevention programs, drug court programs, evaluation center programs, coalition programs, and administrative programs. Operators must obtain and maintain Division certification, comply with policies and procedures requirements, maintain liability insurance, meet confidentiality and recordkeeping obligations, and adhere to ethical standards. The chapter also governs the certification and scope of practice of detoxification technicians and sets out disciplinary proceedings for both programs and technicians.

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Regulation text
[Rev. 4/13/2026 1:20:03 PM]

[NAC-458
Revised Date: 2-18]

CHAPTER 458 - ABUSE OF ALCOHOL AND DRUGS

GENERAL PROVISIONS

458.010
 Definitions.

458.012
 “Administrative program” defined.

458.019
 “Client” defined.

458.0235
 “Coalition program” defined.

458.0262
 “Coordination of care” defined.

458.0265
 “Counseling” defined.

458.028
 “Criteria of the Division”
defined.

458.029
 “Detoxification” defined.

458.032
 “Drug court program” defined.

458.034
 “Evaluation center program”
defined.

458.039
 “Notice of subgrant award”
defined.

458.043
 “Operator” defined.

458.045
 “Participant” defined.

458.049
 “Prevention program” defined.

458.054
 “Program” defined.

458.063
 “Service” defined.

458.065
 “Staff” defined.

458.069
 “Substance-related disorder”
defined.

458.077
 “Treatment assessment” defined.

458.079
 “Treatment program” defined.

458.087
 “Volunteer” defined.

458.095
 Adoption by reference of certain
publications.

ALCOHOL AND DRUG ABUSE PROGRAMS

Certification of Programs

458.103
 Certification required to receive
funding from Division.

458.108
 Applications for initial
certification and recertification.

458.113
 Duties of Division upon receipt
of application; period of certification.

458.118
 Criteria for certification and
receipt of funding; amendment of criteria.

458.123
 Notifications regarding changes
affecting certification.

458.126
 Satellite offices.

458.128
 Addition of new service during
period of certification; operation of program from new geographic location.

458.133
 Transferability of certification.

458.138
 Fees of Division.

Operators and Staff of Programs

458.153
 Operators: General requirements
and duties.

458.158
 Operators: Manual of policies,
procedures and services.

458.163
 Operators: Responsibilities
concerning confidentiality and recordkeeping.

458.168
 Operators: Records regarding
members of staff.

458.173
 Operators: Liability insurance.

458.177
 Operators and staff: General
ethical requirements.

458.183
 Operators and staff:
Responsibilities concerning clients and participants.

Information and Referral Services

458.193
 General requirements.

Coalition Programs

458.203
 Duties of operator.

Administrative Programs

458.213
 Duties of operator; funding.

Prevention Programs

458.223
 Purpose and scope of program.

458.228
 Duties of operator.

Treatment Programs

458.241
 Manual of policies and
procedures.

458.246
 Provision of services to clients.

458.252
 Assessments for substance-related
disorders and mental health disorders.

458.255
 Provision of services for
co-occurring substance-related and mental health disorders.

458.257
 Provision of opioid treatment
services.

458.262
 Provision of counseling for
groups.

458.267
 Policies, procedures and
protocols for provision of services using telehealth.

458.272
 Records regarding clients.

Drug Court Programs

458.291
 Manual of policies and
procedures.

458.296
 Assessments of clients.

458.301
 Provision of counseling for
groups.

458.306
 Records regarding clients.

Evaluation Center Programs

458.321
 Manual of policies and
procedures.

458.326
 Assessments of clients.

458.331
 Records regarding clients.

458.336
 Restriction on area of operation;
exception.

DETOXIFICATION TECHNICIANS

458.341
 Qualifications for certification.

458.342
 Application for certification.

458.343
 Duties of Division upon receipt
of application.

458.345
 Examination for certification.

458.346
 Scope of practice.

458.347
 Posting of certification.

458.348
 Professional responsibility.

458.349
 Requirements for maintenance or
renewal of certification.

458.351
 Renewal of certification.

458.352
 Requirement to notify Division in
writing of certain convictions.

DISCIPLINARY PROCEEDINGS

458.361
 Division: Acceptance of
complaints; authority to inspect premises and request information.

458.366
 Investigations: Duties of
Division.

458.371
 Investigations: Public disclosure
of information and records.

458.376
 Programs: Imposition of
disciplinary action; recertification after revocation of certification.

458.381
 Detoxification technicians:
Grounds for disciplinary action.

458.391
 Detoxification technicians:
Imposition of disciplinary action.

MISCELLANEOUS PROVISIONS

458.401
 Procedure for review of actions
taken by Division; appeals.

GENERAL PROVISIONS

NAC 458.010
  
Definitions. 
(
NRS 458.025
)
  
As used in this chapter, unless the context
otherwise requires, the words and terms defined in 
NRS 458.010
 and 
NAC 458.012
 to 
458.087
,
inclusive, have the meanings ascribed to them in those sections.

 (Supplied in codification; A by Bur. of Alcohol and
Drug Abuse, 10-16-84; 11-30-87; 10-14-92; 4-27-94; R100-98, 11-3-98; A by Bd.
of Health by R120-04, 10-5-2004)

NAC 458.012
  
“Administrative program” defined. 
(
NRS 458.025
)
  
“Administrative program” means a program that
provides services which support prevention programs and treatment programs,
including, without limitation, a program which serves as a clearinghouse for
information relating to the prevention or treatment of substance-related
disorders, a program which provides services relating to training to assist
persons with substance-related disorders and a program which provides
information or support to assist in the recovery of a person with a
substance-related disorder.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.019
  
“Client” defined. 
(
NRS 439.200
, 
458.025
)
  
“Client” means a person who meets the criteria
of the Division for having a substance-related disorder and who is receiving a
service from a program for that disorder.

 (Added to NAC by Bur. of Alcohol and Drug Abuse by R100-98,
eff. 11-3-98; A by Bd. of Health by R120-04, 10-5-2004)

NAC 458.0235
  
“Coalition program” defined. 
(
NRS 458.025
)
  
“Coalition program” means a program that is
operated by a nonprofit organization consisting of individuals, organizations
and agencies to develop strategies and identify programs which address the
needs of a community or of a racial, ethnic, religious or social group
regarding the use of, misuse of and dependence on alcohol and other drugs in
that community or group.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.0262
  
“Coordination of care” defined. 
(
NRS 458.025
)
  
“Coordination of care” means the exchange of
information between two or more parties providing a necessary service to a
client to ensure that:

 1.  The client receives such service; and

 2.  The efforts of the parties are
coordinated with one another in providing service to the client.

 (Added to NAC by Bur. of Alcohol and Drug Abuse by R100-98,
eff. 11-3-98; A by Bd. of Health by R120-04, 10-5-2004)

NAC 458.0265
  
“Counseling” defined. 
(
NRS 458.025
)
  
“Counseling” means interaction with a client
to provide treatment for a substance-related disorder.

 (Added to NAC by Bur. of Alcohol and Drug Abuse, eff. 4-27-94;
A by R100-98, 11-3-98; A by Bd. of Health by R120-04, 10-5-2004)

NAC 458.028
  
“Criteria of the Division” defined. 
(
NRS 439.200
, 
458.025
)
  
“Criteria of the Division” means the criteria
adopted by the Division in the 
Administrative Manual
 of the Division for
the prevention or treatment of a substance-related disorder, including, without
limitation:

 1.  The policies and procedures established
by the Division in the 
Administrative Manual
 to monitor compliance of
programs with certification requirements;

 2.  The criteria outlined in the 
ASAM
Criteria: Treatment Criteria for Addictive, Substance-Related, and Co-Occurring
Conditions
, which is adopted by reference pursuant to 
NAC 458.095
; and 

 3.  The criteria outlined in the 
Diagnostic
and Statistical Manual of Mental Disorders
, which is adopted by reference
pursuant to 
NAC 458.095
.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.029
  
“Detoxification” defined. 
(
NRS 458.025
)
  
“Detoxification” has the meaning ascribed to
it in 
NAC 449.034
.

 (Added to NAC by Bur. of Alcohol and Drug Abuse, eff. 4-27-94;
A by R100-98, 11-3-98; A by Bd. of Health by R120-04, 10-5-2004)

NAC 458.032
  
“Drug court program” defined. 
(
NRS 458.025
)
  
“Drug court program” means a program which
provides treatment assessment services and referral services for persons
assigned by a court to the program.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.034
  
“Evaluation center program” defined. 
(
NRS 439.200
, 
458.025
, 
484C.310
)
  
“Evaluation center program” means a program
which evaluates a person pursuant to 
NRS 484C.350
 in a facility
certified by the Division to determine whether the person is an abuser of
alcohol or another drug through evaluations conducted by:

 1.  An alcohol and drug abuse counselor who
is licensed or certified, or a clinical alcohol and drug abuse counselor who is
licensed, pursuant to 
chapter 641C

of NRS to conduct such evaluations; or

 2.  A physician who is certified to conduct
such evaluations by the Board of Medical Examiners.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.039
  
“Notice of subgrant award” defined. 
(
NRS 439.200
, 
458.025
)
  
“Notice of subgrant award” means a written
agreement signed by the Division and an operator which specifies the amount of
any funding awarded to a program of the operator by the Division and any
conditions on the funding which must be satisfied for the program to remain
eligible to receive the funding.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.043
  
“Operator” defined. 
(
NRS 458.025
)
  
“Operator” means:

 1.  The owner of a private entity which
operates a program;

 2.  The governing body of a corporation which
operates a program;

 3.  The governing body of a nonprofit
organization which is responsible for a program, or a designee authorized by
the governing body in writing to be responsible for a program; or

 4.  A governmental entity which operates a
program.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.045
  
“Participant” defined. 
(
NRS 458.025
)
  
“Participant” means a person who receives or
participates in a service provided by a prevention program.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.049
  
“Prevention program” defined. 
(
NRS 458.025
)
  
“Prevention program” means a program that
provides services, strategies and activities to the general public and to
persons who are at a high risk of having a substance-related disorder which:

 1.  Are comprehensively structured to reduce
individual or environmental risk factors for substance-related disorders;

 2.  Increase resiliency to substance-related
disorders; and

 3.  Establish protections against
substance-related disorders.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.054
  
“Program” defined. 
(
NRS 439.200
, 
458.025
)
  
“Program” means any program certified by the
Division to address substance-related disorders, including, without limitation:

 1.  An administrative program;

 2.  A coalition program;

 3.  A drug court program;

 4.  An evaluation center program;

 5.  A prevention program; and

 6.  A treatment program.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.063
  
“Service” defined. 
(
NRS 439.200
, 
458.025
)
  
“Service” means an activity that is:

 1.  Directed toward the prevention,
intervention or treatment of a substance-related disorder; and

 2.  Certified by the Division.

 (Added to NAC by Bur. of Alcohol and Drug Abuse by R100-98,
eff. 11-3-98; A by Bd. of Health by R120-04, 10-5-2004)

NAC 458.065
  
“Staff” defined. 
(
NRS 458.025
)
  
“Staff” means the:

 1.  Paid employees, including, without
limitation, paid employees hired on a temporary basis;

 2.  Volunteers;

 3.  Independent contractors; and

 4.  Consultants,

Ê
 of a program.

 (Added to NAC by Bur. of Alcohol and Drug Abuse by R100-98,
eff. 11-3-98; A by Bd. of Health by R120-04, 10-5-2004)

NAC 458.069
  
“Substance-related disorder” defined. 
(
NRS 458.025
)
  
“Substance-related disorder” has the meaning
ascribed to it in the 
Diagnostic and Statistical Manual of Mental Disorders
,
which is adopted by reference pursuant to 
NAC 458.095
.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.077
  
“Treatment assessment” defined. 
(
NRS 439.200
, 
458.025
)
  
“Treatment assessment” means a thorough
collection of data concerning a client, including, without limitation, data
concerning any life impairments of a client, to determine:

 1.  The existence of a substance-related
disorder;

 2.  The appropriate services to be provided;
and

 3.  The appropriate plan of treatment based
on the criteria of the Division.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.079
  
“Treatment program” defined. 
(
NRS 439.200
, 
458.025
)
  
“Treatment program” means a program that
provides services for the treatment of a substance-related disorder in the
manner set forth in the criteria of the Division, including, without
limitation:

 1.  Comprehensive evaluations;

 2.  Early intervention services;

 3.  Outpatient counseling;

 4.  Intensive outpatient counseling;

 5.  Residential treatment;

 6.  Transitional housing;

 7.  Residential detoxification;

 8.  Civil protective custody; and

 9.  Opioid treatment services.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.087
  
“Volunteer” defined. 
(
NRS 458.025
)
  
“Volunteer” means a person who, without
compensation, provides a service or conducts a task similar to a service or
task provided by a member of the staff.

 (Added to NAC by Bur. of Alcohol and Drug Abuse by R100-98,
eff. 11-3-98; A by Bd. of Health by R120-04, 10-5-2004) — (Substituted in revision
for NAC 458.068)

NAC 458.095
  
Adoption by reference of certain publications. 
(
NRS 439.200
, 
458.025
)

 1.  The Division hereby adopts by reference
the:

 (a) 
Diagnostic and Statistical Manual of Mental
Disorders,
 5th Edition, published by the American Psychiatric Association.
A copy of the manual may be obtained from American Psychiatric Publishing at
1000 Wilson Boulevard, Suite 1825, Arlington, Virginia 22209-3901, at the
Internet address 
http://www.appi.org
 or by telephone at (800) 368-5777,
for the price of $119.20 for members and $149.00 for nonmembers.

 (b) 
ASAM Criteria: Treatment Criteria for
Addictive, Substance-Related, and Co-Occurring Conditions
, published by the
American Society of Addiction Medicine. A copy of the publication may be
obtained from the Change Companies at 5221 Sigstrom Drive, Carson City, Nevada
89706, at the Internet address 
http://www.changecompanies.net
 or by
telephone at (888) 889-8866, for the price of $85 for members and $95 for
nonmembers.

 2.  The Division will periodically review the
publications adopted by reference pursuant to subsection 1 and determine within
30 days after the review whether any change made to that publication is
appropriate for application in this State. If the Division does not disapprove
a change to the adopted publication within 30 days after the review, the change
is deemed to be approved by the Division.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

ALCOHOL AND DRUG ABUSE PROGRAMS

Certification of Programs

NAC 458.103
  
Certification required to receive funding from Division. 
(
NRS 439.200
, 
458.025
)
  
A program must be certified by the Division to
be eligible for any state or federal money for alcohol and drug abuse programs
administered by the Division pursuant to 
chapter
458
 of NRS for the prevention or treatment of substance-related disorders.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.108
  
Applications for initial certification and recertification. 
(
NRS 439.200
, 
458.025
)

 1.  An operator may apply for the initial
certification of a program by submitting to the Division:

 (a) A completed application for initial
certification on a form provided by the Division;

 (b) Documentation evidencing that the applicant is
in compliance with all applicable local, state and federal laws, regulations
and ordinances;

 (c) All names used by the applicant in its
operation of the program or practice of business;

 (d) A copy of the manual containing the policies
and procedures of the program;

 (e) A nonrefundable fee in the amount set forth in 
NAC 458.138
; and

 (f) A copy of the policy of insurance evidencing
the insurance coverage required pursuant to 
NAC 458.173
.

 2.  An operator may apply for recertification
of the program by submitting to the Division, within 60 days before the
expiration of the initial certification or any previous recertification:

 (a) A completed application for recertification on
a form provided by the Division;

 (b) Documentation evidencing that the applicant is
in compliance with all applicable local, state and federal laws, regulations
and ordinances;

 (c) All names used by the applicant in the
operation of the program or practice of business;

 (d) If any changes were made to the manual which
was submitted with the initial application for certification pursuant to
paragraph (d) of subsection 1 or any previous application for recertification,
a copy of the manual containing the policies and procedures of the program,
including, without limitation, documentation that:

 (1) Describes the changes to the manual which
was submitted with the initial application for certification or any previous
application for recertification and which were approved by the Division; and

 (2) Specifies in writing whether the changes
were:

 (I) Made as a result of findings of an
agency or organization, other than an agency or organization owned or operated
by the operator; or

 (II) Initiated by the operator;

 (e) A nonrefundable fee in the amount set forth in 
NAC 458.138
; and

 (f) A copy of the policy of insurance evidencing
the insurance coverage required pursuant to 
NAC 458.173
.

 3.  If the certification of a program expires
without recertification in accordance with the requirements set forth in
subsection 2 and the operator wishes to certify the program, the operator must
apply for initial certification of the program in the manner set forth in
subsection 1.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.113
  
Duties of Division upon receipt of application; period of
certification. 
(
NRS 439.200
, 
458.025
)

 1.  Upon receipt of a completed application
for initial certification or recertification of a program, the Division or its
designee shall:

 (a) Review the application;

 (b) Schedule and perform an inspection of the
program;

 (c) Review the services listed in the application
to ensure compliance with the criteria of the Division; and

 (d) Provide a written report of the findings of the
inspection to the applicant.

 2.  If the Division finds that the program is
in compliance with the requirements set forth in this chapter, the Division
must issue a written initial certification or recertification of the program.

 3.  The Division may issue an initial
certification or recertification of a program for a period not to exceed 2
years. The Division shall determine the period of each initial certification or
recertification based upon the criteria for the length of certification set
forth in the criteria of the Division.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.118
  
Criteria for certification and receipt of funding; amendment of
criteria. 
(
NRS
439.200
, 
458.025
)

 1.  Except as otherwise provided in
subsection 5, the Division may only certify and provide funding for programs
that provide services in accordance with the criteria of the Division.

 2.  The Division may amend the criteria of
the Division if:

 (a) The staff of the Division submits a written
proposed amendment to the Division to change the criteria of the Division based
upon:

 (1) A review by the staff of the Division of
any changes made to:

 (I) Any nationally recognized criteria
for the prevention or treatment of substance-related disorders; and

 (II) The requirements for federal funding
of programs; or

 (2) A request by the Advisory Board or any
member of a provider group or the public for a change to the criteria of the
Division;

 (b) The proposed amendment is placed on the agenda
for the next scheduled meeting of the Advisory Board and heard in accordance
with the requirements for meetings of state and local agencies set forth in 
chapter 241
 of NRS;

 (c) The Advisory Board approves the amendment
proposed by the staff of the Division and recommends to the Administrator that
he or she amend the criteria of the Division; and

 (d) The Administrator approves the amendment
recommended by the Advisory Board.

 3.  The staff of the Division shall send
notice of a meeting of the Advisory Board to hear an amendment to the criteria
of the Division to each known alcohol and drug abuse program which operates in
this State for the prevention or treatment of substance-related disorders and
to each person or organization requesting such notification.

 4.  If the Administrator of the Division
approves any changes to the criteria of the Division, the changes must be:

 (a) Published in the 
Administrative Manual

of the Division;

 (b) Posted on the Internet at 
http://dpbh.nv.gov/
;
and

 (c) Mailed to each certified alcohol and drug abuse
program which operates in this State for the prevention or treatment of
substance-related disorders.

 5.  If the Division amends the criteria of
the Division in accordance with this section before an operator is required to
recertify a program, the Division shall not require the operator to recertify
the program to comply with the amended criteria of the Division before the date
required for recertification of the program. The Division may require the
operator to:

 (a) Revise the policies and procedures of the
program to comply with the amended criteria of the Division before the operator
is required to recertify the program; and

 (b) Submit to the Division a copy of the manual
containing the revised policies and procedures.

 6.  As used in this section, “Advisory Board”
means the board created by the Administrator to advise the Division concerning
services for the treatment and prevention of substance abuse.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.123
  
Notifications regarding changes affecting certification. 
(
NRS 439.200
, 
458.025
)
  
An operator shall notify the Division of any
anticipated change which will affect the certification of the program not later
than 60 days before the change will occur or as soon as the operator is aware
of the change if the operator is not aware of the change at least 60 days
before the change will occur. The Division shall notify the operator of any
actions the operator must take to maintain the certification of the program or
whether the operator will be required to apply for a new certification as a
result of the change.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.126
  
Satellite offices.
 (
NRS 439.200
, 
458.025
)

 1.  The provision of services by the staff of
a program at a satellite office will not be considered a change in geographic
location for the purposes of subsection 4 of 
NAC
458.128
.

 2.  The physical records of a program may be
available, but must not be permanently kept, at a satellite office.

 3.  As used in this section, “satellite
office” means an office of a program that is located in a facility which is not
owned or leased by the program but is used by the program only to provide
services. The term includes, without limitation, an office of the Division of
Child and Family Services of the Department of Health and Human Services and in
a county or city jail.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.128
  
Addition of new service during period of certification; operation
of program from new geographic location. 
(
NRS 439.200
, 
458.025
)

 1.  If, during the period of certification of
a program, the operator wishes to provide a service that was not listed in the
application for initial certification or recertification, the operator must
submit to the Division:

 (a) A completed application for the addition of a
new service on a form provided by the Division;

 (b) A copy of the manual containing the policies
and procedures of the program, including, without limitation, a description of
the operations of each new service and the procedures relating to each new
service; and

 (c) A nonrefundable fee in the amount set forth in 
NAC 458.138
 for each new service at each geographic
location at which the service will be provided.

 2.  The Division may revise the certificate
of the program to include the new service for a period not to exceed the time
remaining in the period of certification established by the Division pursuant
to subsection 3 of 
NAC 458.113
.

 3.  If the operator wishes to continue the
certification of the program with the new service after the period of
certification, the operator must submit an application for recertification in
accordance with the requirements set forth in subsection 2 of 
NAC 458.108
 to maintain certification of the program
with the new service. The Division shall determine the period of the
recertification based upon the criteria for the length of certification set
forth in the criteria of the Division.

 4.  Except as otherwise provided in 
NAC 458.126
, if, during the period of certification of
a program or after the period of certification, the operator wishes to operate
a program from a facility at a geographic location that differs from the
geographic location of the facility that was listed in the application for
initial certification or recertification, the operator must submit an
application for recertification in accordance with the requirements set forth
in subsection 2 of 
NAC 458.108
 to maintain
certification of the program at the new geographic location.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.133
  
Transferability of certification. 
(
NRS 458.025
)
  
The certification of a program is not
transferable and may not be used for any other program.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.138
  
Fees of Division. 
(
NRS 439.200
, 
458.025
)

 1.  The Division shall charge and collect
nonrefundable fees for the initial certification and recertification of
programs and services in accordance with the following schedule:

 For
 each administrative program.................................................................................. 

 $100

 For
 each coalition program........................................................................................... 

 100

 For
 each drug court program at each geographic location at which the drug court
 program will be provided........................................................................................ 

 100

 For
 each evaluation center program............................................................................. 

 100

 For
 each prevention program....................................................................................... 

 100

 For
 each service provided by a treatment program at each geographic location at
 which the service will be provided.......................................................................... 

 100

 For
 each service to be added to a program at each geographic location at which
 the service will be provided.......................................................................................... 

 100

 2.  In addition to the fees listed in
subsection 1, the Division shall charge and collect a nonrefundable fee in the
amount of $50 for each program that treats co-occurring substance-related and
mental health disorders.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

Operators and Staff of Programs

NAC 458.153
  
Operators: General requirements and duties. 
(
NRS 439.200
, 
458.025
)

 1.  A program must have a specified operator
who is responsible for the program. The operator may designate another
responsible party to implement and supervise the responsibilities of the
operator pursuant to this chapter. The operator remains responsible for any
actions of his or her designee.

 2.  If the program is operated by a
corporation, the governing body of the corporation must be the operator. The
governing body shall:

 (a) Adopt written bylaws or policies that define
any reimbursement to be provided to its members and the powers and duties of
the governing body and its committees;

 (b) Meet at least quarterly and keep written
minutes that indicate:

 (1) The date of the meeting;

 (2) The names of the persons present at the
meeting;

 (3) Any decisions made by the governing body
at the meeting; 

 (4) Any other actions taken by the governing
body at the meeting; and

 (5) The review and approval of budgets by the
governing body; and

 (c) Make available for review by the Division the
minutes of meetings, the articles of incorporation and the bylaws of the governing
body.

 3.  An operator shall:

 (a) Develop and maintain a manual containing the
policies and procedures of the program which meets the requirements set forth
in 
NAC 458.158
;

 (b) Review any changes to the manual containing the
policies and procedures of the program and have those changes approved by the
Division as required pursuant to 
NAC 458.108
;

 (c) Comply with the provisions of the manual
containing the policies and procedures of the program in operating the program;

 (d) Make a copy of the manual containing the
policies and procedures of the program available for review to any person who
requests to review it;

 (e) Notify the Division within 24 hours after the
occurrence of an incident that may cause imminent danger to the health or
safety of the clients, participants or staff of the program, or a visitor to
the program;

 (f) Establish a plan for:

 (1) Improving the quality of the services
provided by the program which addresses, without limitation, operational
services, human resources, fiscal services and clinical outcome measures; and 

 (2) Ensuring that the integrity of the program
will be maintained;

 (g) Make a copy of the plan established pursuant to
paragraph (f) available to the Division at the time of an inspection by the
Division of the premises where the program is providing services;

 (h) Maintain all licensure and certifications
required by the Division and comply with all local, state and federal laws,
regulations and ordinances;

 (i) Document that paid staff are on the premises
where the program is providing services at all times when a client or
participant is present on the premises; and

 (j) If the operator receives a report from a
governmental agency or certifying agency relating to the program, the physical
plant on the premises where the program is providing services or the operations
of the program, provide a copy of the report to the Division:

 (1) At the time of an inspection by the
Division of the premises where the program is providing services; or

 (2) If the report requires the operator to
take corrective action, not more than 30 days after the operator receives the
report.

 4.  The Division shall report any known
violation of any local, state or federal law, regulation or ordinance by an
operator to the appropriate regulatory agencies which govern the licensure or
certification of the program and to the appropriate agencies responsible for investigating
the violation.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.158
  
Operators: Manual of policies, procedures and services. 
(
NRS 439.200
, 
458.025
)
  
An operator shall maintain a manual containing
the policies and procedures of the program and the services to be provided by
the program, including, without limitation, the policies and procedures:

 1.  To be followed in the event of a medical
emergency.

 2.  For the registration and disposition of
complaints by clients, participants and staff and the right to appeal without
threat of reprisal.

 3.  For the staff, including, without
limitation, an accurate job description, signed by the applicable employee, for
each position held by an employee of the program that describes:

 (a) The title of the position;

 (b) The duties and responsibilities of the
position; and

 (c) The qualifications for the position.

 4.  To be used by the operator to:

 (a) Claim funds or bill for services;

 (b) Receive and record funds;

 (c) Record expenditures;

 (d) Prepare financial reports;

 (e) Maintain information for the support of claims
for funds or to bill for services; and 

 (f) Implement internal controls and audits, as
necessary.

 5.  To be used to maintain financial records
of clients or participants when a client or participant is billed for services.
The policies and procedures must include, without limitation, requirements that
an operator shall:

 (a) Inform prospective clients and participants of
financial arrangements concerning a service before providing the service;

 (b) Maintain accurate records of:

 (1) Any fees charged to a client or
participant; and

 (2) Any payments made by a client or
participant; and

 (c) Make the records required pursuant to paragraph
(b) available to the client or participant for review upon request.

 6.  To be followed to meet the requirements
set forth in this section and 
NAC 458.163
 to 
458.177
, inclusive.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.163
  
Operators: Responsibilities concerning confidentiality and
recordkeeping. 
(
NRS 458.025
, 
458.055
)
  
An operator shall ensure that:

 1.  The program complies with all applicable
confidentiality and recordkeeping provisions set forth in 42 C.F.R. Part 2, 45
C.F.R. Parts 160, 162 and 164, 
NRS
458.055
 and any other applicable confidentiality laws pertaining to the
services provided by the program. In the event of a conflict in the
confidentiality requirements set forth in 42 C.F.R. Part 2, 45 C.F.R. Parts
160, 162 and 164, 
NRS 458.055

and any other applicable confidentiality laws, the more restrictive law will
apply.

 2.  A client or participant provides separate
and explicit consent to allow the operator or a designee thereof to release
information which identifies the client or participant and his or her human
immunodeficiency virus seropositive status.

 3.  The program allows a consultant to have
access to confidential information concerning clients or participants only if
the confidentiality agreements required by 42 C.F.R. Part 2 and 45 C.F.R. Parts
160, 162 and 164 are satisfied. Such agreements must be maintained in the
personnel file of the consultant.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.168
  
Operators: Records regarding members of staff. 
(
NRS 439.200
, 
458.025
, 
458.055
)

 1.  An operator must establish a system for
maintaining the records of the members of the staff which:

 (a) Maintains the confidentiality and safekeeping
of the records.

 (b) Contains the application or resume of each
member of the staff, any employment contract signed by a member of the staff
and the operator or a designee thereof, and any document containing the job
performance standards which is signed by a member of the staff and the operator
or the designee.

 (c) Includes, for each member of the staff who
serves clients who are under 16 years of age, documentation of the results of
an inquiry made pursuant to 
NRS
179A.180
 to 
179A.240
,
inclusive.

 (d) Includes a copy of the certification,
registration or license of each member of the staff who provides treatment or
another service requiring certification, registration or licensure of the
member of the staff.

 (e) Includes a verification signed by each member
of the staff indicating that the member of the staff has participated in a
course of orientation regarding the policies and procedures which govern the
service that the member of the staff provides.

 (f) Includes, for each member of the staff who is
not a citizen of the United States, a copy of Form I-9, Employment Eligibility
Verification, of the United States Citizenship and Immigration Services of the
Department of Homeland Security, which verifies that the member of the staff is
lawfully entitled to remain and work in the United States.

 (g) Includes a copy of any report of criminal
history that is obtained pursuant to 
NRS 641C.260
 or 
641C.530
 for each member of the
staff working with any person who is less than 18 years of age.

 2.  If a record of a member of the staff
includes an employment contract or a document containing job performance
standards, the contract or standards must clearly specify the nature and amount
of the service to be provided by the member of the staff.

 3.  A record of a member of the staff must be
made available only to the member of the staff upon submission of a request to
review the records and to persons who are:

 (a) Authorized by the policies and procedures of
the program;

 (b) Inspecting the program; and

 (c) Authorized by the member of the staff.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.173
  
Operators: Liability insurance. 
(
NRS 439.200
, 
458.025
)
  
An operator shall ensure that the program is
insured:

 1.  For liability in an amount sufficient to
protect the clients, participants and staff of the program, and the visitors to
the program. The policy of insurance must, at a minimum, provide coverage for
professional liability and, if the operator receives state or federal money for
an alcohol or drug abuse program and is the governing body of a corporation or
of a nonprofit organization, the policy of insurance must include liability
insurance for directors and officers. The operator shall submit a copy of the
policy of insurance to the Division with any application for initial
certification or recertification. The policy of insurance must provide that
notice be given to the Division not later than 30 days after cancellation of
the policy or after an operator does not renew the policy. Upon request, an
operator shall make a copy of the policy of insurance available to the Division
for review.

 2.  For all liabilities arising out of the
acts or omissions of a consultant while providing a service for the program.
The policy of insurance may be provided by the program or the consultant. If
the policy of insurance is provided by the consultant, the operator must obtain
a copy of the policy and place the copy in the personnel file of the
consultant.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.177
  
Operators and staff: General ethical requirements. 
(
NRS 439.200
, 
458.025
)

 1.  An operator and the staff shall not
knowingly provide false information to the Division or a representative of the
Division.

 2.  An operator and the staff shall use
information that is generally accepted in the field of prevention or treatment
of substance-related disorders.

 3.  An operator shall supervise the staff to
ensure that a member of the staff does not:

 (a) Become impaired in his or her ability to
perform services; or

 (b) Perform activities which are unauthorized by
his or her licensure or certification.

 4.  An operator shall not allow a client or
participant to grant power of attorney to the operator or a member of the
staff.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.183
  
Operators and staff: Responsibilities concerning clients and
participants. 
(
NRS 439.200
,

458.025
)
  
An operator and the staff shall:

 1.  Upon the request of a client or
participant, assist the client or participant in reporting any violation of any
licensure or certification standard or requirement, or any violation of any law
or regulation to the appropriate board or agency.

 2.  Act in the best interest of a client or
participant.

 3.  Terminate the provision of a service to a
client or participant if it is reasonably clear that the client or participant
is not benefiting from the service.

 4.  Not give or receive any commission or any
other form of remuneration for the referral of a client or participant from the
entity to which the client or participant is referred.

 5.  Not use his or her relationship with a
client or participant to promote his or her personal gain or profit.

 6.  Not enter into, or attempt to enter into,
a financial relationship that is unrelated to services performed by the program
with a current client or participant or a former client or participant, as
required by the licensure or certification board of the operator or the member
of the staff and for unlicensed or uncertified operators or staff, for at least
2 years after the client or participant is discharged from the program.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

Information and Referral Services

NAC 458.193
  
General requirements. 
(
NRS 458.025
)
  
An organization which provides information and
referral services to persons with substance-related disorders must operate 24
hours each day and provide such persons with information regarding prevention
programs and treatment programs for substance-related disorders. The
organization shall maintain an updated record of all available prevention
programs and treatment programs to provide specific information or referral
services to assist persons with substance-related disorders.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

Coalition Programs

NAC 458.203
  
Duties of operator. 
(
NRS 439.200
, 
458.025
)
  
The operator of a coalition program shall:

 1.  Ensure that the governing body of the
nonprofit organization which operates the coalition program meets at least
quarterly, keeps minutes of the meetings and makes copies of the minutes
available for review by the Division upon request.

 2.  Meet the applicable requirements of 
NAC 458.103
 to 
458.183
,
inclusive.

 3.  Ensure that all records of the coalition
program are kept for at least 4 years, including, without limitation, fiscal
records, information reported to the Division, records which substantiate any
information reported to the Division and records which substantiate any claims
for funds from the Division.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

Administrative Programs

NAC 458.213
  
Duties of operator; funding. 
(
NRS 439.200
, 
458.025
)

 1.  The operator of an administrative program
shall:

 (a) Submit a request for funding to the Division to
provide a service in the support of the prevention or treatment of a
substance-related disorder.

 (b) Meet all the requirements as specified by the
Division in the notice of subgrant award.

 (c) Keep all records required by the Division, and
any documents to support those records, for at least 6 years after the end of
the year in which a grant was awarded to the administrative program.

 (d) Meet the applicable requirements of 
NAC 458.103
 to 
458.183
,
inclusive.

 2.  The Division shall group the requests for
funding received pursuant to subsection 1 based on the services to be provided
and determine which administrative program will be awarded money based on a
competitive bidding process.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

Prevention Programs

NAC 458.223
  
Purpose and scope of program. 
(
NRS 458.025
)
  
The operator of a prevention program shall
ensure that the prevention program operates to prevent the initial onset of a
substance-related disorder and to eliminate or reduce the harmful effects of
alcohol, tobacco and other drugs in individuals, families and communities. The
operator of a prevention program may direct the activities of the prevention
program toward specific individuals, selected communities or the general public.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.228
  
Duties of operator. 
(
NRS 439.200
, 
458.025
, 
458.055
)
  
The operator of a prevention program shall:

 1.  Submit to the Division a written
statement signed by the operator of the prevention program assuring the
Division that the prevention program promotes the message to minors not to use
alcohol, tobacco or other drugs.

 2.  Meet the applicable requirements of 
NAC 458.103
 to 
458.183
,
inclusive.

 3.  In accordance with the criteria of the
Division, include in the manual containing the policies and procedures of the
prevention program a written process for evaluating the outcomes of the program
and for participating in an evaluation of the program.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

Treatment Programs

NAC 458.241
  
Manual of policies and procedures. 
(
NRS 439.200
, 
458.025
, 
458.055
)
  
The operator of a treatment program shall
maintain a manual containing the policies and procedures of the treatment
program which includes, without limitation, the policies and procedures
required pursuant to 
NAC 458.158
, and policies and
procedures:

 1.  Concerning the control of infections,
including, without limitation, communicable diseases, and concerning universal
precautions against bloodborne pathogens.

 2.  Describing the manner in which the
treatment program will satisfy the requirements set forth in 
NAC 458.246
 and 
458.272
.

 3.  For releasing information about a client
which satisfies the requirements set forth in 42 C.F.R. Part 2 and 45 C.F.R.
Parts 160, 162 and 164 and which reveals:

 (a) That the client has abused or neglected a child
or an elderly person;

 (b) That the client presents a danger to other
people;

 (c) That the client has a communicable disease; or

 (d) The identity of the client and his or her human
immunodeficiency virus seropositive status.

 4.  Describing the criteria which the
treatment program will use to satisfy and comply with the criteria of the
Division for admission, continued stay and discharge.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.246
  
Provision of services to clients. 
(
NRS 439.200
, 
458.025
)
  
The operator of a treatment program shall:

 1.  Perform an assessment of each client
using a method approved by the Division that addresses both substance-related
and mental health disorders or obtain the most recent assessment of the client
which is found to be sufficient to:

 (a) Make a complete identification of any problems
concerning the substance-related disorder of the client; and

 (b) Determine the appropriate level of service for
the client pursuant to the criteria of the Division.

 2.  Identify the staff which provide the
services set forth in subsection 1 and require such staff to develop a plan of
treatment, not including detoxification, on or before the third contact of the
client with the program or on or before the third day on which the client
receives services from the program, whichever occurs first. For the purposes of
this subsection, any contact that a client has with the program for the sole
purpose of receiving medication does not constitute contact or receiving
services. The plan of treatment must specify:

 (a) Time-specific behavioral goals and action steps
within the six dimensions set forth in the 
ASAM Criteria: Treatment Criteria
for Addictive, Substance-Related, and Co-Occurring Conditions
, which is
adopted by reference pursuant to 
NAC 458.095
, as
specified in the criteria of the Division to be achieved by the client in
response to the problems identified by the treatment assessment;

 (b) The services to be provided by the staff to
facilitate the client in attaining the goals of the plan; and

 (c) The member of the staff who is responsible for
ensuring that the services specified pursuant to paragraph (b) are provided and
that the client attains the goals of the plan.

 3.  Review and, as applicable, revise the
plan of treatment of a client based on the criteria of the Division for
continuing the provision of services to and transferring a client.

 4.  Provide the appropriate level of services
determined pursuant to paragraph (b) of subsection 1 or refer the client to
services which are the appropriate level and are otherwise available in the
community.

 5.  Provide, when appropriate, a referral to,
and coordination of care with, any other provider of a service related to the
treatment of a substance-related or mental health disorder to address any
identified problems of a client which cannot be resolved by a service provided
by the treatment program.

 6.  If the treatment program provides
residential detoxification services, ensure that a detoxification technician or
qualified practitioner monitors each client who receives residential
detoxification services from the treatment program during the provision of
those services. As used in this subsection, “qualified practitioner” includes,
without limitation, a licensed physician, a physician assistant licensed
pursuant to 
chapter 630
 or 
633
 of NRS, an advanced practice
registered nurse, a registered nurse and a licensed practical nurse.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.252
  
Assessments for substance-related disorders and mental health
disorders. 
(
NRS
458.025
)
  
The operator
of a treatment program which provides an assessment for substance-related
disorders and mental health disorders shall:

 1.  Require that such an assessment be
conducted by:

 (a) One person who is both:

 (1) Licensed or certified as an alcohol and
drug abuse counselor pursuant to 
chapter
641C
 of NRS, or the intern of such a counselor; and

 (2) A mental health professional, or the intern
of such a professional, who is licensed as a psychologist pursuant to 
chapter 641
 of NRS, a marriage and family
therapist pursuant to 
chapter 641A

of NRS or a clinical social worker pursuant to 
chapter 641B
 of NRS, or who is a
medical physician with a certification in addiction medicine from a nationally
accepted board; or

 (b) Two persons:

 (1) One of whom is licensed or certified as an
alcohol and drug abuse counselor pursuant to 
chapter 641C
 of NRS, or the intern of
such a counselor; and

 (2) The other of whom is a mental health
professional, or the intern of such a professional, who is licensed as a
psychologist pursuant to 
chapter 641

of NRS, a marriage and family therapist pursuant to 
chapter 641A
 of NRS or a clinical
social worker pursuant to 
chapter 641B

of NRS, or who is a medical physician with a certification in addiction
medicine from a nationally accepted board.

 2.  Determine whether the person being
assessed has a co-occurring substance-related and mental health disorder and,
if so, determine the appropriate treatment for the disorders.

 3.  Provide a comprehensive written report
concerning such an assessment which includes, without limitation, the findings
of each person who conducted the assessment.

 4.  If such an assessment is conducted by an
intern, require that the assessment be supervised and reviewed by the appropriate
licensed or certified alcohol and drug abuse counselor or mental health
professional who is licensed as a psychologist pursuant to 
chapter 641
 of NRS, a marriage and family
therapist pursuant to 
chapter 641A

of NRS or a clinical social worker pursuant to 
chapter 641B
 of NRS, or who is a
medical physician with a certification in addiction medicine from a nationally
accepted board.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.255
  
Provision of services for co-occurring substance-related and
mental health disorders.
 (
NRS 439.200
, 
458.025
)

 1.  A treatment program which provides
services for co-occurring substance-related and mental health disorders must,
at a minimum, meet the guidelines for treatment set forth in the criteria of
the Division for a program described as a co-occurring capable program or a
co-occurring enhanced program.

 2.  As used in this section:

 (a) “Co-occurring capable program” means a program:

 (1) That addresses co-occurring
substance-related and mental health disorders in its policies and procedures,
assessments, treatment planning, program content and discharge planning; and

 (2) In which the staff is able to address the
interaction between substance-related and mental health disorders.

 (b) “Co-occurring enhanced program” means a program
that:

 (1) Has a higher level of integration of
services for co-occurring substance-related and mental health disorders than a
co-occurring capable program; and

 (2) Is able to provide unified treatment of
the symptoms of substance-related and mental health disorders in addition to
addressing the interaction between substance-related and mental health
disorders.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.257
  
Provision of opioid treatment services. 
(
NRS 439.200
, 
458.025
)
  
A treatment program which provides opioid
treatment services must be certified to provide services for outpatients and
ambulatory detoxification services. The facility at which the treatment program
provides opioid treatment services must be licensed by the Division as a
facility for treatment with narcotics pursuant to 
NAC 449.154
 to 
449.15485
, inclusive.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.262
  
Provision of counseling for groups. 
(
NRS 458.025
)
  
If a treatment program provides counseling for
groups, the operator shall ensure that any session for counseling for a group
includes not more than 15 clients.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.267
  
Policies, procedures and protocols for provision of services
using telehealth. 
(
NRS 439.200
, 
458.025
, 
458.055
)

 1.  The operator of a treatment program which
offers services using telehealth shall submit the policies, procedures and
protocols for telehealth to the Division for approval. The policies, procedures
and protocols must provide for:

 (a) The confidentiality of the setting for clients
and information concerning clients which satisfies the requirements set forth
in 42 C.F.R. Part 2 and 45 C.F.R. Parts 160, 162 and 164;

 (b) Protocols for verifying:

 (1) The location of a client;

 (2) The identity of a client and the
professional at the time the service using telehealth is provided;

 (3) Whether telehealth is appropriate for a
client; and

 (4) The informed consent of a client
concerning telehealth;

 (c) Actions the program will take in case of an
emergency involving a client, including, without limitation, verifying the
safety of the client and emergency services available to the client;

 (d) Compliance with ethical standards relating to
any applicable professional licensure and certification specific to telehealth;

 (e) Compliance with other policies of the Division
required in the 
Administrative Manual
 of the Division;

 (f) Compliance with the applicable documentation
requirements of 
NAC 458.103
 to 
458.193
, inclusive, and 
458.241

to 
458.272
, inclusive, as if the services were
provided to a client in person; and

 (g) The manner in which the dignity of clients will
be maintained.

 2.  As used in this section, “telehealth”
means the use of telecommunications and information technology to provide
access to health assessments, diagnoses, interventions, consultations,
supervision and information across distance.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.272
  
Records regarding clients. 
(
NRS 439.200
, 
458.025
, 
458.055
)
  
The operator of a treatment program shall:

 1.  Ensure that a record is maintained for
each client. The record must include:

 (a) The name, age, gender, race, ethnicity and
permanent address of the client.

 (b) If services are funded by the Division, an
evaluation of the financial status of the client sufficient to determine
eligibility for such services.

 (c) A statement from the client, signed within 24
hours after intake or upon enrollment in the treatment program, explaining that
he or she is seeking service, unless the client is being provided a service
related to civil protective custody.

 (d) A consent form for treatment services signed by
the client or the parent or guardian of the client within 24 hours after intake
or upon enrollment in the treatment program, unless the client is being
provided a service related to civil protective custody.

 (e) Any consent to release information which
satisfies the requirements set forth in 42 C.F.R. Part 2 and 45 C.F.R. Parts
160, 162 and 164.

 (f) The source of any referral to the treatment
program.

 (g) Documentation of the treatment assessment
performed by the operator or obtained by the operator pursuant to subsection 1
of 
NAC 458.246
.

 (h) The original plan of care for the client and
all revisions to the plan of care.

 (i) Any additional information that should be taken
into consideration during the planning of treatment, determination of
appropriate referrals and determination of any need for coordination of care.

 (j) Documentation of any discussion with the client
concerning the results of the treatment assessment, appropriate referrals and
any barriers to treatment.

 (k) The date, type and duration of any contact with
the client, and any services provided to the client.

 (l) Documentation of any:

 (1) Incident that may cause imminent danger to
the health and safety of the client, other clients or staff, or persons outside
the treatment program;

 (2) Problem involving the client;

 (3) Infraction of the rules of the treatment
program by the client; and

 (4) Sign or symptom of illness or injury of
the client.

 (m) Documentation in support of services that the
treatment program provides to the client, including, without limitation, any:

 (1) Correspondence concerning the client; and

 (2) Results of a test conducted on the client,
including, without limitation, any test conducted by a laboratory.

 (n) If the client is transferred to a different
location or provided a different service, including a service provided by the
same operator, a copy of the case note made at the time of transfer which includes,
without limitation:

 (1) Diagnosis of the client at the time of
admission or intake;

 (2) The response of the client to treatment;

 (3) Diagnosis of the client at the time of
transfer; and

 (4) Recommendations for persons who will be
providing treatment to the client.

 (o) After the client is discharged from the
treatment program:

 (1) Documentation that a copy of the plan for
continuing care of the client, including, without limitation, any referrals
given to the client, was provided to the client before discharge, if possible;
and

 (2) Documentation that, not more than 5
business days after the client was discharged from the treatment program, a
summary was completed which meets the criteria of the Division for the
discharge of a client.

 (p) A copy of the notification, which is in the
form approved by the Division and which was signed by the client, indicating:

 (1) The procedure for the client to register a
complaint and to appeal a decision by the treatment program concerning a
complaint;

 (2) The requirements for the confidentiality
of client information set forth in 42 C.F.R. Part 2, 45 C.F.R. Parts 160, 162
and 164 and any other applicable federal or state laws governing the
confidentiality of client information for the service provided; and

 (3) Any other rights of the client that are
specified by the Division.

 (q) Documentation to support any claims for
services or data reported to the Division.

 2.  Ensure that each client receives a copy
of the notification required pursuant to paragraph (p) of subsection 1.

 3.  Ensure that the client records adhere to
procedures for medical records.

 4.  Ensure that the case notes for each
client accurately reflect the treatment and services needed by the client, as
identified in the assessment and plan of treatment required pursuant to 
NAC 458.246
.

 5.  Ensure that the staff readily has access
to the client records to the extent authorized pursuant to 42 C.F.R. Part 2 and
45 C.F.R. Parts 160, 162 and 164.

 6.  Maintain a system for the maintenance and
protection of client information which satisfies the requirements set forth in
42 C.F.R. Part 2 and 45 C.F.R. Parts 160, 162 and 164, including, without
limitation, requirements for:

 (a) Adequate provisions to prevent unauthorized
access or theft of any form of a record of a client;

 (b) The locked storage of paper records;

 (c) Adequate provisions for a system of backup of
records maintained in a computer system in case of a failure of the primary
system;

 (d) Retention of the records of each client for not
less than 6 years after the client is discharged from the treatment program, to
be made available as required pursuant to 45 C.F.R. Parts 160, 162 and 164; and

 (e) Appropriate methods to destroy records of
clients as required by federal regulation.

 7.  Ensure that each client has access to
their records as required pursuant to 42 C.F.R. Part 2 and 45 C.F.R. Parts 160,
162 and 164.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

Drug Court Programs

NAC 458.291
  
Manual of policies and procedures. 
(
NRS 439.200
, 
458.025
, 
458.055
)
  
The operator of a drug court program shall
maintain a manual containing the policies and procedures of the drug court
program which includes, without limitation, the policies and procedures
required pursuant to 
NAC 458.158
. The policies and
procedures of the drug court program must include, without limitation, evidence
of implementation of:

 1.  A restorative justice model of treatment
for criminal justice clients;

 2.  Incentives and sanctions;

 3.  Motivation enhancement approaches;

 4.  Activities that encourage behavior that
is designed to benefit other persons;

 5.  Phasing of programs; and

 6.  Modeling of behavior by staff.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.296
  
Assessments of clients. 
(
NRS 439.200
, 
458.025
)
  
The operator of a drug court program shall
perform an assessment of each client or obtain the most recent assessment in
the manner set forth in 
NAC 458.252
.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.301
  
Provision of counseling for groups. 
(
NRS 439.200
, 
458.025
)
  
If a drug court program provides counseling
for groups, the operator shall ensure that the limitation on the number of
clients set forth in 
NAC 458.262
 is met.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.306
  
Records regarding clients. 
(
NRS 439.200
, 
458.025
, 
458.055
)
  
The operator of a drug court program shall:

 1.  Meet the requirements of 
NAC 458.272
; and 

 2.  Ensure that a record is maintained for
each client. The record must include the information required by 
NAC 458.272
, except that the statement from the client
explaining that he or she is seeking service, unless the client is being
provided a service related to civil protective custody, must be signed upon
intake or enrollment in the drug court program.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

Evaluation Center Programs

NAC 458.321
  
Manual of policies and procedures. 
(
NRS 439.200
, 
458.025
, 
458.055
, 
484C.310
)
  
The operator of an evaluation center program
shall maintain a manual containing the policies and procedures of the
evaluation center program which includes, without limitation, the policies and
procedures required pursuant to 
NAC 458.158
, and
policies and procedures describing the manner in which the evaluation center
program will satisfy the requirements set forth in 
NAC
458.326
 and 
458.331
.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.326
  
Assessments of clients. 
(
NRS 439.200
, 
458.025
, 
484C.310
)
  
The operator of an evaluation center program
shall perform an assessment in the manner set forth in 
NAC
458.252
.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.331
  
Records regarding clients. 
(
NRS 439.200
, 
458.025
, 
458.055
, 
484C.310
)
  
The operator of an evaluation center program
shall:

 1.  Meet the requirements of 
NAC 458.272
; and 

 2.  Ensure that a record is maintained for
each client. The record must include the information required by 
NAC 458.272
, except that the statement from the client
explaining that he or she is seeking service, unless the client is being
provided a service related to civil protective custody, must be signed upon
intake or enrollment in the evaluation center program.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.336
  
Restriction on area of operation; exception. 
(
NRS 458.025
, 
484C.310
)

 1.  Except as otherwise provided in
subsection 2, an evaluation center program must not be operated by an operator
who operates or has a financial interest in a treatment program or any other
organization which provides treatment for substance-related disorders in the
same geographic area at which the evaluation center program will be provided if
the evaluation center program is provided in a county whose population is
100,000 or more.

 2.  The provisions of subsection 1 do not
apply to an evaluation center program that is operated by an Indian tribe and
provides services only to American Indians and Alaska Natives who are enrolled
members of federally recognized tribes and their descendants.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R134-16, 9-21-2017)

DETOXIFICATION TECHNICIANS

NAC 458.341
  
Qualifications for certification.

(
NRS 439.200
, 
458.025
)
  
To be eligible for certification by the
Division as a detoxification technician, an applicant must:

 1.  Have:

 (a) A high school diploma; or

 (b) A general equivalency diploma or equivalent
document;

 2.  Be certified in the techniques of
administering cardiopulmonary resuscitation;

 3.  Have completed 6 hours of training
approved by the Division, including, without limitation, training in:

 (a) Acute withdrawal symptoms from alcohol and drug
abuse; 

 (b) The requirements for the confidentiality of
client information set forth in the provisions of 42 C.F.R. Part 2 and 45
C.F.R. Parts 160, 162 and 164;

 (c) The control of infections and communicable
diseases;

 (d) Measuring and monitoring vital signs of clients;
and

 (e) The ethical requirements and standards of
practice for detoxification technicians; and 

 4.  Pass an examination for certification as
a detoxification technician as required by 
NAC 458.345
.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.342
  
Application for certification.
 (
NRS 439.200
, 
458.025
)
  
An applicant for certification as a
detoxification technician must submit to the Division a completed application.
To be considered complete, an application must:

 1.  Be accompanied by a nonrefundable fee in
the amount of $25; and

 2.  Include:

 (a) Documentation verifying that the applicant
meets the qualifications set forth in 
NAC 458.341
;

 (b) A statement signed by the applicant indicating
whether the applicant has been convicted of a felony and, if so, when and where
the conviction occurred and a description of the offense;

 (c) Written verification of the applicant’s current
employment, if any;

 (d) Completed forms, approved by the Division,
verifying the applicant’s employment experience;

 (e) A complete set of fingerprints and written
permission authorizing the Division to forward the fingerprints to the Central
Repository for Nevada Records of Criminal History for submission to the Federal
Bureau of Investigation for its report and the amount of the fees charged by
the Central Repository and the Federal Bureau of Investigation for the handling
of the fingerprint cards and issuance of the reports of criminal histories; and

 (f) Any other information required pursuant to this
chapter or 
chapter 458
 of NRS.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.343
  
Duties of Division upon receipt of application.
 (
NRS 439.200
, 
458.025
)

 1.  Upon receiving an application for
certification as a detoxification technician, the staff of the Division will
review the application to determine whether the application is complete and the
applicant satisfies all the requirements for certification as a detoxification
technician.

 2.  The Division will, not later than 45 days
after the date on which it receives an application for certification as a
detoxification technician, notify the applicant of its determination to approve
or reject the application.

 3.  The Division may reject an application
for certification as a detoxification technician if the applicant:

 (a) Fails to submit a completed application as
required by 
NAC 458.342
;

 (b) Does not meet the minimum requirements for
certification as a detoxification technician set forth in 
NAC 458.341
;

 (c) Has provided false information on the
application;

 (d) Has previously had his or her certification as
a detoxification technician revoked by the Division;

 (e) Fails to submit verification of his or her current
and prior employment experience that is approved by the Division; or

 (f) Has been convicted of a felony.

 4.  The Division will retain a rejected
application for certification as a detoxification technician for 6 months after
the date on which it received the application.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.345
  
Examination for certification.
 (
NRS 439.200
, 
458.025
)

 1.  The Division must approve an application
for certification as a detoxification technician pursuant to 
NAC 458.343
 before the applicant is eligible to take
the examination for certification as a detoxification technician.

 2.  An applicant for certification as a
detoxification technician must pass the examination with an average score of at
least 70 percent.

 3.  The examination for certification as a
detoxification technician will be administered at least twice each year on
dates selected by the Division.

 4.  Within 30 days after the date on which
the examination is given, the Division will mail the results of the examination
taken by an applicant for certification as a detoxification technician to the
applicant at his or her last known address.

 5.  An applicant for certification as a
detoxification technician who fails the examination may retake the examination
when it is next offered if the applicant submits a nonrefundable fee to the
Division in an amount which is equal to the amount established by the Division
to recover the cost for the materials necessary to test the applicant, except
that the fee may not be more than $25.

 6.  An applicant for certification as a
detoxification technician who fails an examination and who does not retake the
examination when it is next offered must submit a new application for
certification as a detoxification technician pursuant to 
NAC
458.342
 if the applicant wishes to take the examination again.

 7.  An applicant for certification as a
detoxification technician who fails the examination two times must wait 1 year
after the date of his or her last examination before reapplying for
certification as a detoxification technician pursuant to 
NAC
458.342
.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.346
  
Scope of practice.
 (
NRS 439.200
, 
458.025
)
  
A person who is certified by the Division as a
detoxification technician may:

 1.  Provide screening for the safe withdrawal
from alcohol and other drugs in accordance with the criteria of the Division;

 2.  Obtain and monitor vital signs of
clients; and

 3.  Represent himself or herself to the
public as a detoxification technician.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.347
  
Posting of certification.
 (
NRS 439.200
, 
458.025
)
  
A detoxification technician shall post a copy
of the certificate issued to the detoxification technician by the Division in a
conspicuous place where it may be easily viewed by clients. 

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.348
  
Professional responsibility.
 (
NRS 439.200
, 
458.025
)
  
A detoxification technician:

 1.  Shall not misrepresent his or her
education, training, type of certification, qualifications, competence or
service.

 2.  Shall not perform duties as a
detoxification technician while he or she is impaired by:

 (a) Alcohol, drugs or any other chemical; or

 (b) A mental or physical condition that prevents him
or her from safely performing his or her duties as a detoxification technician.

 3.  Shall not use his or her relationship
with a client to further his or her own personal interests.

 4.  Shall base his or her practice upon the
recognized knowledge relevant to the duties of a detoxification technician.

 5.  Shall not practice, condone, facilitate
or collaborate with any form of discrimination on the basis of a person’s race,
color, sex, sexual orientation, gender identity or expression, age, religion, national
origin, ancestry, social or economic status, diagnosis or disability.

 6.  Throughout the period of treatment of a
client and for the 2 years immediately following the termination of the
professional relationship between the client and the detoxification technician,
shall not:

 (a) Enter into a close personal relationship with
the client, including, without limitation, sponsorship of the client in a
group, or a romantic or sexual relationship; or

 (b) Enter into a financial relationship with the
client.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.349
  
Requirements for maintenance or renewal of certification.
 (
NRS 439.200
, 
458.025
)

 1.  To maintain and renew his or her
certification as a detoxification technician, a detoxification technician must:

 (a) Comply with the applicable requirements set
forth in this chapter and 
chapter 458

of NRS;

 (b) Maintain current certification in the
techniques of administering cardiopulmonary resuscitation; and

 (c) Attend at least 6 hours of continuing education
during the 2-year period of certification.

 2.  The courses of continuing education
required by subsection 1 must be approved by the Division and must include,
without limitation, courses that pertain to:

 (a) Acute withdrawal symptoms from alcohol and drug
abuse; 

 (b) The requirements for the confidentiality of
client information set forth in the provisions of 42 C.F.R. Part 2 and 45
C.F.R. Parts 160, 162 and 164;

 (c) The control of infections and communicable
diseases;

 (d) Monitoring vital signs of clients; and

 (e) The ethical requirements and standards of
practice for detoxification technicians.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.351
  
Renewal of certification.
 (
NRS 439.200
, 
458.025
)

 1.  Certification as a detoxification
technician expires 2 years after the date on which the Division issues the
certification.

 2.  To renew his or her certification as a
detoxification technician, a detoxification technician must submit to the
Division:

 (a) A completed application for the renewal of the
certification;

 (b) Payment of a nonrefundable renewal fee in the
amount of $25;

 (c) Documentation evidencing completion of the
hours of continuing education required by 
NAC 458.349
;

 (d) Documentation of current certification in the
techniques of administering cardiopulmonary resuscitation;

 (e) The notification required by 
NAC 458.352
, if applicable; and

 (f) Any other information required pursuant to this
chapter or 
chapter 458
 of NRS.

 3.  The application, fee and other
information required by subsection 2 must be postmarked or received by the
Division before 5 p.m. on the date of expiration of the certification to be
considered by the Division for renewal. 

 4.  If a person does not renew his or her
certification as a detoxification technician on or before the expiration date
as described in subsection 3, the Division may reissue the certification if the
person applies for certification in the manner set forth in 
NAC 458.342
.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.352
  
Requirement to notify Division in writing of certain convictions.
 (
NRS 439.200
, 
458.025
)

 1.  A detoxification technician shall notify
the Division in writing if he or she is convicted of, or enters into a plea of
nolo contendere to, a felony. 

 2.  A detoxification technician shall submit
the notification required by subsection 1 within 10 business days after the
conviction and when submitting an application to renew his or her certification
pursuant to 
NAC 458.351
.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

DISCIPLINARY PROCEEDINGS

NAC 458.361
  
Division: Acceptance of complaints; authority to inspect premises
and request information. 
(
NRS 439.200
, 
458.025
)
  
The Division shall accept complaints against
programs and detoxification technicians in person, in writing, over the phone
or by electronic means. The Division may enter the premises of a program and
inspect the premises of a program or request additional information from a
detoxification technician or program at any time.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.366
  
Investigations: Duties of Division. 
(
NRS 439.200
, 
458.025
, 
458.055
)
  
When investigating a complaint regarding a
program or detoxification technician, the Division shall:

 1.  Request that the person registering the
complaint state in writing the substance of the complaint and the name of the
detoxification technician, other person or program alleged to have violated a
requirement of this chapter. An investigation will proceed whether or not the
allegations are put in writing.

 2.  Conduct such investigations as are
necessary to determine the validity of the complaint and may conduct announced
or unannounced inspections.

 3.  If the investigation is conducted on the
premises where a program is providing services, inform the operator or a
designee thereof of the presence of staff from the Division on the premises
upon arrival.

 4.  Inform the:

 (a) Operator or the designee of the nature of the
complaint, if the complaint is against a program; and

 (b) Detoxification technician of the nature of the
complaint, if the complaint is against a detoxification technician.

 5.  Except as otherwise provided in this
subsection, keep all information gathered during the course of the
investigation confidential while the investigation is proceeding. This
subsection does not prohibit the Division from:

 (a) Communicating or cooperating with any agency or
board that:

 (1) Is investigating the detoxification
technician or a member of the staff of the program that is under investigation;

 (2) Is investigating the same detoxification
technician or program as the Division; or

 (3) Regulates or has jurisdiction over the
violations alleged in a complaint or found during the course of the
investigation.

 (b) Communicating with the operator or the designee
when a complaint against a person who is a member of the staff alleges a condition
posing a significant hazard to the health or safety of the clients,
participants or staff of the program, or a visitor to the program.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.371
  
Investigations: Public disclosure of information and records. 
(
NRS 439.200
, 
458.025
, 
458.055
)
  
Except as otherwise provided in this section,
if the Division imposes any disciplinary action against an operator, a program
or detoxification technician, the information gathered during the course of an
investigation conducted pursuant to 
NAC 458.361
 or 
458.366
 and the records of the investigation become
public after the Division completes the investigation. Any information required
to be kept confidential pursuant to 42 C.F.R. Part 2 and 45 C.F.R. Parts 160,
162 and 164 may not be made public.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)

NAC 458.376
  
Programs: Imposition of disciplinary action; recertification
after revocation of certification. 
(
NRS 439.200
, 
458.025
)

 1.  The Division may revoke the certification
of a program or deny the initial certification or recertification of a program
based on the following grounds:

 (a) Diminished quality of the service from when the
program was originally certified;

 (b) Major noncompliance with any local, state or
federal law, regulation or ordinance;

 (c) Disseminating false or misleading information
to the public, consumers or the Division;

 (d) Failure of the operator or the staff to comply
with the requirements of this chapter;

 (e) A condition which poses a significant hazard to
the health or safety of the clients, participants or staff of the program, or a
visitor to the program;

 (f) Significant mismanagement of the program by the
operator;

 (g) Significant fiscal mismanagement of the program
by the operator;

 (h) Formal criminal charges or an investigative
process being brought against the operator or any member of the staff;

 (i) A complaint against a program or a member of
the staff made by a client, participant, entity or individual with knowledge of
the program which alleges a violation of a requirement of this chapter and
which has been substantiated by the Division after an investigation concerning
the complaint; or

 (j) Failure to comply with the requirements for
funding as specified in the notice of subgrant award.

 2.  The Division may deny the certification
of any new service to a program and may suspend funding for any service of a
program for the same grounds as set forth in subsection 1.

 3.  If the certification of a program has
been revoked pursuant to this section, the operator may not apply for
recertification for at least 6 months after the date of revocation of the
certification.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004)

NAC 458.381
  
Detoxification technicians: Grounds for disciplinary action.
 (
NRS 439.200
, 
458.025
)
  
The grounds for disciplinary action by the
Division against a detoxification technician include, without limitation:

 1.  Conviction of, or a plea of nolo
contendere to, a felony;

 2.  Committing fraud, misrepresentation or
deception:

 (a) To obtain certification as a detoxification
technician;

 (b) To pass an examination required for
certification as a detoxification technician; or 

 (c) In providing services as a detoxification
technician;

 3.  A violation of this chapter or 
chapter 458
 of NRS relating to
certification as a detoxification technician or the standards of practice of a
detoxification technician as set forth in 
NAC 458.348
;

 4.  Incompetence in performing an act for
which certification as a detoxification technician is required pursuant to this
chapter or 
chapter 458
 of NRS;

 5.  Performing an act for which certification
as a detoxification technician is required pursuant to this chapter or 
chapter 458
 of NRS while impaired by
alcohol or drugs; and

 6.  Performing an act which is outside the
scope of activities authorized by certification as a detoxification technician
pursuant to 
NAC 458.346
 while employed as a
detoxification technician, unless the detoxification technician is acting
within the scope of another certificate or license held by the detoxification
technician, including, without limitation, a certificate or license issued by
the State Board of Nursing or the Board of Examiners for Alcohol, Drug and
Gambling Counselors.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

NAC 458.391
  
Detoxification technicians: Imposition of disciplinary action.
 (
NRS 439.200
, 
458.025
)
  
If the Division determines that a
detoxification technician has committed any of the acts set forth in 
NAC 458.381
, the Division may discipline the
detoxification technician by any one or more of the following methods:

 1.  Administering a written reprimand;

 2.  Suspending the certification of the
detoxification technician for a period determined by the Division;

 3.  Revoking the certification of the
detoxification technician; and

 4.  Placing conditions on the certification
of the detoxification technician.

 (Added to NAC by Bd. of Health by R104-14, eff. 10-27-2015)

MISCELLANEOUS PROVISIONS

NAC 458.401
  
Procedure for review of actions taken by Division; appeals. 
(
NRS 439.200
, 
458.025
)

 1.  A person who has reason to believe that
an action taken by the Division pursuant to this chapter or 
chapter 458
 of NRS is incorrect or based
upon inadequate knowledge may, within 10 business days after receiving notice
of the action, request an informal discussion with the employee of the Division
responsible for the action and the immediate supervisor of the employee.

 2.  If the informal discussion does not
resolve the problem, the aggrieved person may, within 10 business days after
the date scheduled for the informal discussion, submit a written request to the
Division for an informal conference. The informal conference must be scheduled
for a date, time and place mutually agreed upon by the aggrieved person and the
Division, except that the informal conference must be held not later than 60
days after the date on which the Division received the written request for the
conference.

 3.  Except as otherwise provided in
subsection 4, the determination of the Division resulting from the informal
conference cannot be appealed and is the final remedy available to the
aggrieved person.

 4.  An applicant for or holder of a
certificate issued pursuant to this chapter or 
chapter 458
 of NRS who is aggrieved by an
action of the Division relating to the denial of initial certification or
recertification of a program or a detoxification technician, the denial of
certification of additional services to a program, the suspension or revocation
of a certificate of a program or a detoxification technician or the suspension
of funding for services of a program may appeal that action in accordance with 
NAC 439.300
 to 
439.395
, inclusive, after
exhausting the informal procedures set forth in this section, except that the
Division may waive the informal procedures, or any portion thereof, by giving
written notice to the aggrieved person.

 (Added to NAC by Bd. of Health by R120-04, eff. 10-5-2004;
A by R104-14, 10-27-2015)