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9 CSR 80-1

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9 CSR 80-1 Chapter 1 - Standards and Procedures for Program Recognition, Client Admissions and Performance

Jurisdiction: MO Agency: Missouri Department of Mental Health
CMHC (80%) OUTPATIENT (100%)
Plain-English summary

This Missouri regulation establishes standards and procedures for 'recognition' (a form of program authorization) of civil outpatient detention and treatment programs under the Division of Comprehensive Psychiatric Services. Programs must be certified community-based mental health providers offering targeted case management, Community Psychiatric Rehabilitation, and outpatient services, and must maintain a 24-hour crisis response capability. The rule governs the application, approval, denial, suspension, and revocation of recognition status, as well as admission, screening, and discharge requirements for persons involuntarily detained for outpatient mental health treatment by a court.

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Regulation text
CODE OF STATE REGULATIONS 1Rebecca McDowell Cook (3/31/98)
Secretary of State
Rules of
Department of Mental Health
Division 80—Division of Comprehensive Psychiatric
Services
Chapter 1—Standards and Procedures for Program
Recognition, Client Admissions and Performance
Title Page
9 CSR 80-1.005 Civil Outpatient Detention and Treatment Programs .....................................3
Title 9—DEP ARTMENT OF
MENTAL HEALTH
Division 80—Division of Comprehensive
Psychiatric Services
Chapter 1—Standards and Procedures for
Program Recognition, Client Admissions
and Performance
9 CSR 80-1.005 Civil Outpatient Detention
and Treatment Programs
PURPOSE: This rule defines terms and
establishes standards and procedures for pro-
gram recognition, client admissions and dis-
charges, and performance of civil outpatient
detention and treatment programs.
(1) The terms defined in sections 630.005
and 632.005, RSMo are incorporated by ref-
erence for use in 9 CSR 80-1.005(1) through
(35).
(2) As used in 9 CSR 80-1.005(1) through
(35), unless the context clearly indicates oth-
erwise, the following terms shall mean:
(A) Care provider, the person or persons
who can demonstrate that they are primarily
responsible for the health care of the person
with a mental illness. The term does not
apply to any person providing care through
the hospitals, nursing homes, group homes or
any other such facility;
(B) Discharge, formal dismissal of a client
from the recognized mental health program;
(C) Likelihood of serious harm, any one
(1) or more of the following but does not
require actual physical injury to have
occurred:
1. A substantial risk that serious physi-
cal harm will be inflicted by a person upon
his/her own person, as evidenced by recent
threats, including verbal threats, or attempts
to commit suicide or inflict physical harm on
him/herself. Evidence of substantial risk
may also include information about patterns
of behavior that historically have resulted in
serious harm previously being inflicted by a
person upon him/herself;
2. A substantial risk that serious physi-
cal harm to a person will result or is occur-
ring because of an impairment in his/her
capacity to make decisions with respect to
his/her hospitalization and need for treatment
as evidenced by his/her current mental disor-
der or mental illness which results in an
inability to provide for his/her own basic
necessities of food, clothing, shelter, safety
or medical care or his/her inability to provide
for his/her own mental health care which may
result in a substantial risk of serious physical
harm. Evidence of that substantial risk may
also include information about patterns of
behavior that historically have resulted in
serious harm to the person previously taking
place because of a mental disorder or mental
illness which resulted in his/her inability to
provide for his/her basic necessities of food,
clothing, shelter, safety or medical or mental
health care; or 
3. A substantial risk that serious physi-
cal harm will be inflicted by a person upon
another as evidenced by recent overt acts,
behavior or threats, including verbal threats,
which have caused such harm or which would
place a reasonable person in reasonable fear
of sustaining such harm. Evidence of that
substantial risk may also include information
about patterns of behavior that historically
have resulted in physical harm previously
being inflicted by a person upon another per-
son;
(D) Mental illness, a state of impaired
mental processes, which impairment results
in a distortion of a person’s capacity to rec-
ognize reality due to hallucinations, delu-
sions, faulty perceptions or alterations of
mood, and interferes with an individual’s
ability to reason, understand or exercise con-
scious control over his/her actions. The term
mental illness does not include the following
conditions unless they are accompanied by a
mental illness as otherwise defined in Chap-
ter 630, RSMo:
1. Mental retardation, developmental
disability or narcolepsy;
2. Simple intoxication caused by sub-
stances such as alcohol or drugs;
3. Dependence upon or addiction to any
substances such as alcohol or drugs; or
4. Any other disorders such as senility,
which are not of an actively psychotic nature;
(E) Ninety-six (96) hours, shall be con-
strued and computed to exclude Saturdays,
Sundays and legal holidays which are
observed either by the court or by the mental
health facility where the respondent is
detained;
(F) Outpatient commitment, legal status of
a person who has been involuntarily detained
for outpatient mental health treatment by the
court pursuant to Chapter 632, RSMo; 
(G) Recognized, a mental health program
is considered to be recognized when it has
received written notification from the Depart-
ment of Mental Health that it has met the cri-
teria established in 9 CSR 80-1.005(3) and
(4) and is authorized to accept persons for
admission who have been involuntarily
detained for outpatient mental health treat-
ment by the court pursuant to Chapter 632,
RSMo; and
(H) Release, termination of a detention
order as a result of reaching the specified end
date or resulting from change in client men-
tal status, behavior, or admission status.
(3) To be eligible to be recognized by the
department as a treatment program for per-
sons who are detained for outpatient mental
health treatment by the court pursuant to
Chapter 632, RSMo, a mental health pro-
gram must—
(A) Be a comprehensive community-based
mental health program that is designated to
provide targeted case management (TCM)
and holds current and valid certification with-
out limitations by the Department of Mental
Health as a Community Psychiatric Rehabili-
tation (CPR) program and as an outpatient
program;
(B) Operate or arrange for availability of a
twenty-four (24)-hour crisis response system
for psychiatric clients; and
(C) Have a current purchase of service
contract with the Division of Comprehensive
Psychiatric Services.
(4) CPR or outpatient program providers with
provisional or probationary certification sta-
tus shall not be recognized by the department
and are not eligible to admit persons who are
detained for outpatient mental health treat-
ment by the court pursuant to Chapter 632,
RSMo.
(5) Only recognized programs can admit per-
sons who have a mental illness and are
detained for outpatient mental health treat-
ment by the court pursuant to Chapter 632,
RSMo.
(6) Eligible programs shall make a written
application for recognition to the Division of
Comprehensive Psychiatric Services.
(A) The written application shall specify
the name of the agency, the name of the exec-
utive director of the agency, the name of the
CPR program it operates and the program
director name(s), the geographic area served,
the judicial districts included in the service
area, the average number of clients enrolled
in outpatient and CPR at any given time, the
client capacity for each of its programs,
copies of required certificates for CPR and
outpatient programs, the name of the contact
person for department or court communica-
tions, an affidavit attesting to compliance
with 9 CSR 80-1.005(1) through (35) and any
other information deemed necessary by the
department.
(B) For programs requesting renewal of
their recognition status, the written request
shall be submitted to the department at least
sixty (60) days prior to expiration of recogni-
tion.
CODE OF STATE REGULATIONS 3Rebecca McDowell Cook (3/31/98)
Secretary of State
Chapter 1—Standards and and Procedures for Program Recognition,
Client Admissions and Performance 9 CSR 80-1
(C) The department reserves the right to
request additional information prior to recog-
nizing the program or at any time while the
program is recognized by the department.
(D) The department reserves the right to
conduct unannounced, on-site review activi-
ties of applicants or recognized programs.
(7) Upon receipt of the written request for
recognition, the department shall review the
request and issue its written decision regard-
ing the request within thirty (30) working
days. 
(A) The department may recognize a pro-
gram for a time period not to exceed one (1)
year. The written notice to the applicant/pro-
gram shall specify the expiration date of the
recognition.
(B) The department may deny recognition
to a program if—
1. The program does not meet the crite-
ria established in sections (3) and (4) above; 
2. The application includes information
that is false; 
3. The program is found to have com-
mitted fraud or illegal activities or had reason
to know its staff were engaged in fraud or
illegal activities;
4. The program employs any individual
to provide services for which the individual is
not licensed as required by law;
5. The program employs any individual
who is statutorily excluded from service as a
result of convictions under sections 630.170
and 660.317, RSMo, specifically—
A. A person who has been convicted
of, found guilty to, pled guilty to or nolo con-
tendere to any of the following crimes shall
be disqualified from holding any position in
the agency:
(I) Physical abuse or Class I
Neglect of a patient, resident or client;
(II) Furnishing unfit food to
patients, residents or clients; and
(III) Failure of a specified profes-
sional to report suspected abuse or neglect of
a patient;
B. A person who has been convicted
of, found guilty to, pled guilty to or nolo con-
tendere to any of the following felonies shall
be disqualified from holding any direct-care
position in the agency:
(I) First or second degree murder;
second degree murder;
(II) V oluntary manslaughter
(includes assistance in self-murder);
(III) Involuntary manslaughter;
(IV) First or second degree assault;
(V) Assault while on school prop-
erty;
(VI) Unlawful endangerment of
another;
(VII) First or second degree assault
of a law enforcement officer;
(VIII) Tampering with a judicial
officer;
(IX) Kidnapping;
(X) Felonious restraint;
(XI) False imprisonment;
(XII) Interference with custody;
(XIII) Parental kidnapping;
(XIV) Child abduction;
(XV) Elder abuse in the first
degree or the second degree;
(XVI) Harassment;
(XVII) Stalking;
(XVIII) Forcible rape;
(XIX) First or second degree statu-
tory rape;
(XX) Sexual assault;
(XXI) Forcible sodomy;
(XXII) First or second degree
statutory sodomy;
(XXIII) First or second degree
child molestation;
(XXIV) Deviate sexual assault;
(XXV) First degree sexual miscon-
duct;
(XXVI) Sexual abuse;
(XXVII) Endangering the welfare
of a child;
(XXVIII) Abuse of a child;
(XXIX) Robbery in the first degree
or second degree;
(XXX) Arson in the first or second
degree;
(XXXI) First or second degree
pharmacy robbery;
(XXXII) Incest;
(XXXIII) Causing catastrophe;
(XXXIV) First degree burglary; or 
(XXXV) Any equivalent felony
offense; or 
6. The program interferes with or refus-
es access by authorized agents of the Depart-
ment of Mental Health to the program’s sites
of operation, to client or other records
required in this rule, or to staff.
(C) The department shall include the rea-
son for denial of recognition in its written
notification to the agency.
(8) The department may suspend or revoke
recognition of a program at any time that— 
(A) The program does not meet the crite-
ria established in sections (3) and (4) above;
(B) The program is not in substantial com-
pliance with the requirements codified in 9
CSR 80-1.005(1) through (35);
(C) The application includes information
that is false;
(D) The program is found to have commit-
ted fraud or illegal activities or had reason to
know its staff were engaged in fraud or ille-
gal activities;
(E) The program employs any individual to
provide services for which the individual is
not licensed as required by law or is disqual-
ified from employment as specified in para-
graph (7)(B)5. above; or
(F) The program interferes with or refuses
access by authorized agents of the Depart-
ment of Mental Health to the program’s sites
of operation, to client or other records
required in this rule, or to staff.
(9) When recognition has been denied, sus-
pended, or revoked, a program may appeal to
the director of the department within thirty
(30) days of receiving notice of the denial or
revocation. The director of the department
shall conduct a hearing under procedures set
out in Chapter 536, RSMo and shall issue
findings of fact, conclusions of law and a
decision that shall be the final decision of the
department.
(10) A recognized program shall be responsi-
ble for notifying the department of material
changes in status that occur during their
recognition period such as, but not limited to,
change in location, change in ownership,
change in corporate status, legal proceedings
initiated against the agency, change in regula-
tory status, accreditation or certification sta-
tus, or other substantive changes in the pro-
gram’s status or ability to perform its duties
related to outpatient detention and treatment.
(11) The department shall maintain a listing
of programs recognized to admit and serve
persons who have been detained for outpa-
tient mental health treatment.
(12) At a minimum the program shall have
the capability to conduct clinical screenings
on a twenty-four (24)-hour-per-day basis,
seven (7) days per week to allow for next day
admissions for persons detained by the court
for outpatient mental health treatment.
(A) The method to contact the program to
arrange for admissions shall be specified in
written form to the access/crisis intervention
system (ACI) hotline and all mental health
coordinators in the program’s service area.
(B) An individual who has been detained
by the court for outpatient treatment shall not
be placed on a waiting list for admission or
services.
(13) For each person admitted for outpatient
mental health treatment by the court pursuant
to Chapter 632, RSMo, the program must
have made a determination that the program 
4 CODE OF STATE REGULATIONS (3/31/98) Rebecca McDowell Cook
Secretary of State
9 CSR 80-1—MENTAL HEALTH Division 80—Division of Comprehensive Psychiatric Services
can and will provide necessary and appropri-
ate care, treatment and services to the indi-
vidual in the least restrictive environment that
will reasonably assure the individual’s safety
and the safety of the public. 
(A) The program shall promptly provide
this information for inclusion in the petition
to the court.
(B) If a clinical screening is required to
make a determination of appropriateness for
admission, the screening shall be conducted
within twenty-four (24) hours of the request.
(C) Screening and evaluation activities
shall be adequate to address a broad range of
clinical, social, and environmental factors
that have relevance to the decision to accept
or deny admission including, but not limited
to:
1. Determination that the person has a
mental illness;
2. Interventions and adaptations neces-
sary to reasonably assure client and public
safety including the frequency and nature of
monitoring efforts designed for the individu-
al;
3. Amount and nature of available sup-
port of family, friends and other social sup-
ports; 
4. History of response to treatment and
willingness to comply with medication and
other necessary treatments;
5. Person’s motivation and available
resources for living in the community; 
6. Assessment of the person’s need for
guardianship and the program’s obligation to
petition for guardianship, if needed; and
7. Adequacy of the recommended ser-
vices to provide needed support to the person
to live safely in the community.
(D) When a program has made a determi-
nation to accept a person for admission, the
program shall also specify, in writing, specif-
ic conditions of participation individualized
to address the person’s situation. These con-
ditions of commitment shall be included in
the petition to the court and the program shall
review the conditions with the person to be
admitted as well as care providers and other
caregivers, as appropriate and consistent with
statutes and regulations governing client con-
fidentiality.
(14) A person shall not be considered eligible
for admission to a recognized agency for
involuntary outpatient detention and mental
health treatment if the person—
(A) Has been committed to the Department
of Mental Health for treatment pursuant to
Chapter 552, RSMo and such commitment
remains in force;
(B) Is under the age of eighteen (18) and
has a parent or legal guardian responsible for
making treatment decisions; or
(C) Has been determined to be incapacitat-
ed and a guardian has been appointed by the
probate court pursuant to Chapter 475,
RSMo.
(15) When a person is determined to be eli-
gible for admission to the program for outpa-
tient mental health treatment, the program
shall specify in writing the range of care,
treatment and services that shall be provided
to the person, the source of funding for the
specified interventions, the individualized
conditions of commitment for the person, and
the name of the inpatient mental health facil-
ity that has agreed to accept the person for
admission and treatment at the direction of
the program. This information shall be
promptly furnished to the court in written
form.
(16) Within seven (7) days of admission or
sooner if clinically indicated, a treatment
plan shall be completed that encompasses the
requirements set forth in section (15) above. 
(A) Services shall be designed to educate
and assist the individual to comply with treat-
ment that results in return to voluntary status
as soon as possible.
(B) To the extent possible and consistent
with client confidentiality, the treatment plan-
ning process should include family members,
care providers, caregivers and other members
of the client’s support system.
(C) In addition to meeting the requirements
of the appropriate CPR certification stan-
dards, the treatment plan for each person
detained for outpatient mental health treat-
ment shall also address conditions of com-
mitment and the following issues, at a mini-
mum:
1. Monitoring and limitations of client
residence, movement and travel;
2. Communication protocols and coordi-
nation with other health care providers during
the period of involuntary commitment to rea-
sonably assure client and public safety;
3. Consequences of noncompliance
related to criteria for referral to inpatient
treatment;
4. Medication compliance and monitor-
ing; and 
5. Conditions of release from involun-
tary outpatient commitment. 
(D) The treatment plan shall be reviewed
on a periodic basis but no less frequently than
monthly, and more often if clinically indicat-
ed.
(E) The program shall notify the court
when a client detained for outpatient treat-
ment fails to comply with conditions of com-
mitment and the program is no longer able to
reasonably assure client and/or public safety.
(F) A copy of the client’s ITP shall be sent
to the inpatient facility that has agreed to
accept the client when directed by the pro-
gram.
(17) The program shall maintain a client list-
ing of persons currently being served by the
program who have been involuntarily
detained for outpatient mental health treat-
ment. To assure continuity of care, the list
shall be updated on a daily basis and shall be
provided, with a current treatment plan and
additional clinical information as indicated,
to the hotline staff of the appropriate ACI sys-
tem and to the mental health coordinator for
the area in which the client lives.
(18) When a client has been detained for out-
patient mental health treatment and the pro-
gram has good cause to believe that immedi-
ate detention to an inpatient setting is
required because the client presents a likeli-
hood of serious harm as defined in subsection
(2)(C) due to mental illness, the program—
(A) Shall confirm and document in the
client record, based on an evaluation by a
qualified mental health professional, that the
client requires immediate detention to an
inpatient setting;
(B) Shall involve the responsible physician,
if appropriate, in the decision to arrange
inpatient admission; 
(C) Shall initiate the admission process
with appropriate staff of the inpatient facility
specified in the petition or court order that
agreed to accept the client;
(D) Shall direct that the client be detained
for up to ninety-six (96) hours at an appro-
priate inpatient facility that has agreed to
accept the client;
(E) May authorize the sheriff to detain and
transport the client to the inpatient facility;
(F) Shall promptly provide a letter or oth-
er written documentation to the inpatient
facility directing the inpatient facility to admit
the client and detailing the clinical reasons
for the inpatient admission, including specif-
ic violations of conditions of commitment, as
appropriate, and other relevant clinical infor-
mation;
(G) Shall provide written notice to the
client of the clinical reasons for the inpatient
admission, including violation of conditions
of commitment; 
(H) Shall immediately provide written
notification to the committing court including
copies of correspondence and notice
described in (18)(G) and (H) above; and
CODE OF STATE REGULATIONS 5Rebecca McDowell Cook (3/31/98)
Secretary of State
Chapter 1—Standards and Procedures for Program Recognition,
Client Admissions and Performance 9 CSR 80-1
(I) Shall provide copies of documents ref-
erenced in (18)(G) and (H) above to counsel
for the client and counsel for the petitioner.
(19) The program director shall release any
person who is involuntarily detained for out-
patient treatment when, in his/her opinion
and based on a determination by a qualified
mental health professional, the person is no
longer mentally ill or, although mentally ill,
does not present a likelihood of serious harm
as defined in subsection 2(C), even though
the detention period has not expired.
(A) The release decision shall be based on
information gathered in observation of the
client including but not limited to response to
treatment, and mental status as well as infor-
mation gathered from family and others who
interact with the client.
(B) The program shall document in the
client record their clinical rationale for the
release decision.
(C) When the program releases a person
prior to expiration of the detention order, the
program shall send written notification to the
court and the mental health coordinator.
(20) Whenever a client who has been
detained for outpatient treatment requests to
be voluntarily admitted to the program and
the program agrees and accepts the person for
voluntary admission, the involuntary deten-
tion shall end and the program shall send
written notice to the court and the mental
health coordinator.
(A) Upon request by a client for voluntary
admission, the program shall evaluate the
request to include considerations such as, but
not limited to, client’s mental status and
competency to make decisions, the genuine-
ness of the request, whether the client still
meets commitment criteria of likelihood of
serious harm, and the client’s understanding
of the proposed course of outpatient treat-
ment. The program shall utilize information
gained through observation of the client and
information gathered from family, care
providers and others.
(B) If, as a result of the review of the
request, it is determined that the client is
capable of making decisions, has made the
request in good faith, and consents to volun-
tarily participate in outpatient treatment to
reasonably assure client and public safety, the
program shall grant the request in a timely
manner.
(C) Changing a client’s status from invol-
untary to voluntary shall not be used solely to
avoid civil detention proceedings or for staff
convenience.
(D) The program shall document their
activities and clinical judgments related to
acceptance or denial of changes in client
admission status in response to client
requests.
(21) Any person who has been committed to
the program on an outpatient basis shall be
entitled to a reexamination of the court order
on his/her own motion, or that of his/her par-
ent, spouse, relative, friend or attorney to the
court. Upon receipt of the motion, the court
shall conduct proceedings in accordance with
632.340, RSMo.
(22) At any time that a client who is detained
for outpatient treatment fails to comply with
the conditions of the court order or condi-
tions of commitment, the program shall
request a hearing pursuant to 632.340,
RSMo.
(23) At the end of any detention period
ordered by the court, the client shall be dis-
charged unless—
(A) A petition for further detention is filed
and heard for successive outpatient detention
periods; or
(B) The client consents to continuing treat-
ment.
(24) As required by section 632.392, RSMo,
for all clients released or discharged from
outpatient commitment for any reason—
(A) The program shall provide to the client
and the care provider a written packet of edu-
cational information developed and supplied
by the department describing symptoms of
common mental illnesses, early warning
signs of decompensation, and availability of
other education, community and statewide
services;
(B) The program may disclose confidential
treatment information to the primary care
provider or care providers, when such infor-
mation is medically necessary for the provi-
sion of appropriate health care treatment by
the care provider or is reasonably related to
the safety of the client or care provider;
(C) Prior to the disclosure of the informa-
tion specified in subsection (24)(B) above,
the mental health program shall— 
1. Provide written notice to the client;
2. Request in writing the consent of the
client;
3. Work with the client and care
provider to encourage and secure appropriate
client authorization;
4. Function as a mediator, negotiating
the boundaries of confidentiality to meet the
needs of the client and care provider; and
5. Work with the client to stress the
importance of keeping the care provider
informed and involved with his/her treatment
process;
(D) If the client refuses to consent and the
treating physician deems the information is
medically necessary for the appropriate pro-
vision of health care or treatment by the care
provider or is related to the safety of the
client or care provider, the information may
still be released to the appropriate care
provider;
(E) The reason for the intended disclosure,
the specific information to be released and
the persons to whom the disclosure is to be
made, even if consent has not been obtained,
will be provided to the client and care
provider; and
(F) All these procedures shall be docu-
mented by the treating physician in the client
record, including a specific notation as to
whether client consent was given.
(25) Whenever possible, the program shall
plan for orderly discharge and referral of dis-
charged clients to appropriate services and
support systems. 
(26) The program shall maintain information
to document its participation as a recognized
program to accept outpatient commitments in
a format approved by the department.
(A) The program shall document referrals
from the court, admissions, denials, client
grievances and their resolution, and dis-
charges.
(B) The program shall submit information
in aggregate form to the department on a
periodic basis or upon request.
(C) The department reserves the right to
develop a format for submission of such
information.
(D) The department reserves the right to
review and verify such information on-site.
(27) The program shall be responsible for
maintaining clinical records for persons
receiving services consistent with these stan-
dards 9 CSR 80-1.005(1) through (35) and
other applicable standards.
(28) The program shall maintain clinical
records for persons who have been committed
to their program on an outpatient basis for at
least five (5) years following the last clinical
contact with the person.
(29) For those persons who have been
detained for involuntary outpatient treatment
and are enrolled in CPR services, the pro-
gram shall submit CPR outcome information
required by the department on a periodic
basis and shall appropriately identify individ-
uals on outpatient commitment status. The
program will maintain the ability to track
persons on outpatient commitment separately
from other CPR clients.
6 CODE OF STATE REGULATIONS (3/31/98) Rebecca McDowell Cook
Secretary of State
9 CSR 80-1—MENTAL HEALTH Division 80—Division of Comprehensive Psychiatric Services
(30) The department shall have the authority
to access program records and client records
for purposes of monitoring the performance
of any recognized program.
(31) The program shall cooperate fully with
any investigations of client abuse, neglect,
exploitation or violation of client rights.
(32) The program shall cooperate fully with
on-site program reviews by authorized agents
of the department related to complaints
received about the agency, its staff or opera-
tions.
(33) When these standards are more stringent
than those in other certification or licensure
regulations, these standards shall supersede
for persons who are involuntarily committed
on an outpatient basis.
(34) Agency quality assurance and quality
improvement mechanisms and plans at the
program should incorporate specific indica-
tors for monitoring the performance and out-
comes for outpatient commitment clients.
(35) The agency shall assure that its staff are
appropriately trained for provision of outpa-
tient commitment to its clients ordered for
such treatment by the court. 
(A) The agency shall send appropriate staff
to training required by the department.
(B) The agency shall implement orientation
and training to assure that staff have adequate
information to effectively perform their staff
functions in the provision of outpatient com-
mitment to detained persons including, but
not limited to, training regarding methods to
work with families and promote their involve-
ment in treatment.
(C) The department may require the agen-
cy, at its own expense, to provide additional
training to its staff if the agency’s perfor-
mance is not in substantial compliance with
the requirements codified in 9 CSR 80-
1.005(1) through (35). 
AUTHORITY: sections 630.655, RSMo
(1994) and 632.005(13) and 632.330, RSMo
(Cum. Supp. 1997).* Original rule filed Oct.
10, 1997, effective April 30, 1998.
*Original authority: 650.655, RSMo (1980); 632.005,
RSMo (1980), amended 1985, 1988, 1996; and 632.330,
RSMo (1980), amended 1996.
CODE OF STATE REGULATIONS 7Rebecca McDowell Cook (3/31/98)
Secretary of State
Chapter 1—Standards and Procedures for Program Recognition,
Client Admissions and Performance 9 CSR 80-1