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9 CSR 40-4

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9 CSR 40-4 Chapter 4 - Behavioral Health Community Residential Programs

Jurisdiction: MO Agency: Missouri Department of Mental Health
MH_RESIDENTIAL (100%)
Plain-English summary

This chapter establishes licensing requirements for Behavioral Health Community Residential Programs in Missouri, specifically Psychiatric Individualized Supported Living (PISL) and Intensive Residential Treatment Settings (IRTS). Operators must meet program structure, staffing, supervision, and nursing service requirements, including 24-hour protective oversight and on-site qualified mental health professional (QMHP) availability. The programs serve adults with serious mental illness who are transitioning from inpatient psychiatric care or are at risk of returning to inpatient care. Several older sections have been rescinded, with the active requirements now consolidated in 9 CSR 40-4.001.

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Regulation text
CODE OF STATE REGULATIONS 1
John R. Ashcroft (2/29/24)
Secretary of State
rules of
Department of Mental Health
Division 40—Licensing Rules
Chapter 4—Behavioral Health Community 
Residential Programs
 Title Page
9 CSR 40-4.001 Program and Staffing Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
9 CSR 40-4.010 Physical Plant (Rescinded January 15, 1984) .............................. 4
9 CSR 40-4.030 General Medical and Health Care (Rescinded January 15, 1984) ............ 4
9 CSR 40-4.034 General Medical and Health Care for the Mentally Disordered. . . . . . . . . . . . . 4
9 CSR 40-4.050 Food Services (Rescinded January 15, 1984) .............................. 4
9 CSR 40-4.070 Adequate Staff (Rescinded January 15, 1984) ............................. 4
9 CSR 40-4.074 Adequate Staff for the Mentally Disordered ............................. 4
9 CSR 40-4.095 Recordkeeping (Rescinded December 30, 2020) .......................... 4
9 CSR 40-4.115 Admission Criteria (Rescinded December 30, 2020) ...................... 4
9 CSR 40-4.116 Admission Criteria for Psychiatric Group Homes II
 (Rescinded December 30, 2020) ....................................... 4
9 CSR 40-4.135 Care, Treatment, Habilitation and Rehabilitation
 (Rescinded December 30, 2020) ....................................... 4
9 CSR 40-4.145 Maintenance, Housekeeping and Laundry
 (Rescinded December 30, 2020) ....................................... 5
9 CSR 40-4.155 Fire Safety (Rescinded December 30, 2020) .............................. 5
 CODE OF STATE REGULATIONS 3
John R. Ashcroft (2/29/24)
Secretary of State
 
9 CSR 40-4—DEPARTMENT OF MENTAL HEALTH DIVISION 40—LICENSING RULES
TITLE 9—DEPARTMENT OF MENTAL HEALTH
Division 40—Licensing Rules
Chapter 4—Behavioral Health Community 
Residential Programs
9 CSR 40-4.001 Program and Staffing Requirements 
PURPOSE: This rule describes the populations served and 
requirements for services, supports, and staffing in behavioral 
health community residential programs subject to licensure by 
the department. 
(1) Regulations. Licensed behavioral health community 
residential programs (hereafter referred to as residential 
programs) shall comply with 9 CSR 40-1 unless specified 
otherwise in this rule.
(2) Fire Safety. Psychiatric Individualized Supported Living (PISL) 
programs shall comply with 9 CSR 40-1.090 Fire Safety and 
Emergency Preparedness, with modifications as specified—
(A) Subsection (1)(A), Division of Fire Safety inspection is 
waived;
(B) Subsection (1)(D), evacuation routes do not need to be 
posted in the home. Documented training and education on 
safe exit from the home shall be provided for individuals served. 
Documentation must include dates of training/education and 
signature of staff providing the training/education; and
(C) Subsection (1)(M), notification and documentation from 
the local fire authority is waived.
(3) Program Structure. Community residential programs provide 
a high level of services, structure, oversight, and support for 
adults with serious mental illness who are transitioning from 
an inpatient psychiatric hospital to the community, or are at 
risk of returning to inpatient care due to their clinical status 
or need for increased support. An extensive array of medically 
necessary services are provided to assist the individual in 
managing their psychiatric symptoms, co-occurring disorders, 
functional deficits, and problematic behaviors. 
(A) Supports and rehabilitation services related to an 
individual’s needs for activities of daily living and crisis 
prevention and intervention must be provided. Rehabilitation 
services may be available on-site and in the community to 
promote recovery and a reduction in symptoms in order for 
each individual to progress toward more independent living.
1. Service supports for community activities shall 
be made available which are separate and distinct from 
intensive residential treatment settings (IRTS) and psychiatric 
individualized supported living (PISL) services provided on-
site. When individuals participate in community services and 
activities away from the residential site, staffing requirements 
shall be maintained on-site in accordance with paragraphs (5)
(A)1.-2. of this rule. 
(B) All individuals receiving services/supports must have 
an individual treatment plan (ITP) developed by staff of the 
administrative agent or affiliate involved in their care and 
shall receive services in accordance with 9 CSR 40-1.075 Person-
Centered Services. 
1. A copy of each individual’s current ITP and crisis 
prevention plan shall be maintained in a manner so they 
are readily accessible to staff working in the program. 
Documentation must indicate program staff are knowledgeable 
about each individual’s treatment plan and crisis prevention 
plan. 
(C) Each residential program shall be structured to ensure 
safety and prevent the individual’s need for a more restrictive 
setting. The type of program is based on individual needs 
for supervision and oversight, tolerance for interactions with 
other individuals, and the ability to participate in and benefit 
from other community-based interventions. 
(D) Psychiatric Individualized Supported Living (PISL) is 
comprised of services and supports provided in a private 
home for one (1) to four (4) adults and is most appropriate for 
individuals who—
1. Have intermittent difficulty tolerating other individuals 
in their immediate living environment; and
2. Require access to an individual bedroom to promote 
psychiatric wellness and reduce the potential for aggression 
or other behaviors associated with a risk of re-hospitalization; 
and/or
3. Have substantial difficulties with activities of daily 
living and require around-the-clock observation and oversight; 
and/or
4. Require daily redirection from staff to avoid behaviors 
potentially harmful to themselves or others.
A. Each individual served in a PISL shall have a private, 
single bedroom unless staff of the administrative agent or 
affiliate provide adequate justification to the department for 
shared rooms. Single bedrooms must meet requirements for 
square footage as specified in 9 CSR 40-1.085(5)(A)1. 
(E) Intensive residential treatment setting (IRTS) provides 
service and supports for five (5) to sixteen (16) adults and is 
most appropriate for individuals who—
1. Can tolerate regular interaction with their peers, but 
have significant difficulties with activities of daily living; 
2. May require around-the-clock observation and oversight; 
and/or
3. Require periodic redirection from staff to avoid behaviors 
potentially harmful to themselves or others.
A. Each individual served in an IRTS shall have a private, 
single bedroom unless staff of the administrative agent or 
affiliate provide adequate justification to the department for 
shared rooms. Single bedrooms must meet requirements for 
square footage as specified in 9 CSR 40-1.085(5)(A)1. 
(4) Staffing. Each residential program shall have a director who 
is responsible for making decisions regarding program opera -
tions. The director shall delegate a staff person to act on his/
her behalf when unavailable. Oversight of the program must 
be provided by a qualified mental health professional (QMHP) 
as defined in 9 CSR 40-1.015(2)(TT).
(A) Staff providing services and supports must be at least 
eighteen (18) years of age and have a minimum of a high 
school diploma or equivalent certificate. 
(B) Staff must be systematically trained to provide intensive 
interventions and supports to reduce the symptoms of mental 
illness and co-occurring disorders. Training shall include 
interventions to redirect individuals in a psychiatric crisis who 
are exhibiting behaviors potentially dangerous to themselves 
or others.
(C) Each staff person must have a training plan that identifies 
specific topics and frequency of refresher training on each 
topic, including documentation of course completion.
(5) Supervision of Individuals Served. Staff supervision of 
individuals being served in the program shall be provided 
in accordance with their assessed needs as documented in 
the ITP . A system must be in place to ensure each individual 
is monitored in accordance with his or her ITP . Services and 
monitoring shall be documented.
4 CODE OF STATE REGULATIONS 
(2/29/24) John R. Ashcroft
Secretary of State
 
DIVISION 40—LICENSING RULES 9 CSR 40-4—DEPARTMENT OF MENTAL HEALTH 
(A) Twenty-four (24) hour protective oversight shall be 
provided as follows:
1. PISL programs shall have at least one (1) staff person 
on duty at the residential setting who is dressed and awake 
twenty-four (24) hours per day, seven (7) days per week; and 
2. IRTS shall have at least one (1) staff person on duty at the 
residential setting during the day and evening shifts for every 
eight (8) individuals receiving services, and one (1) staff person 
on duty at the residential setting who is dressed and awake 
during the night shift for every sixteen (16) individuals served. 
(B) Procedures shall be in place for staff to rapidly respond 
to unauthorized absences of individuals being served in the 
program.
(C) Procedures shall be in place to maintain adequate 
staffing when responding to emergent situations to assure the 
health and safety of individuals being served. 
(D) Staff shall be trained on de-escalation and intervention 
techniques for individuals who may engage in behavior that 
may be harmful to themselves or others. 
(E) Staffing requirements shall be maintained at all times at 
the residential site. 
(6) Program Supervision. A qualified mental health professional 
(QMHP) as defined in 9 CSR 40-1.015, shall be on site in 
PISL and IRTS programs a minimum of eight (8) hours per 
week to provide supervision, program planning, consultation, 
treatment planning, and support. 
(A) A QMHP shall be available twenty-four (24) hours per day, 
seven (7) days per week, to intervene in crisis situations that 
may occur in the program.
(7) Nursing Services. A licensed registered nurse (RN) shall be 
on-site in PISL and IRTS programs a minimum of four (4) hours 
per week to provide oversight and coordination of nursing and 
medical protocols and individual needs. 
(A) On-site nursing oversight and coordination may be 
performed by a licensed practical nurse (LPN) for a minimum 
of eight (8) hours per week in lieu of the on-site RN under the 
following circumstances: 
1. An RN is available to the LPN and other program staff 
for consultation and is able to respond on-site, if needed, in 
the event an individual experiences a change of condition. 
The staffing plan shall reflect availability of the RN, including 
location and proximity to the program; and
2. The LPN consults with an RN on a monthly basis, at a 
minimum, regarding observations and findings regarding phy-
sicians’ orders, medication administration trends and patterns, 
health conditions, and care processes for individuals served. 
Observations and findings reviewed must be documented in 
each individual’s records and include the dated signature and 
credentials of the RN providing the consultation or dated sig -
nature of the LPN indicating the name of the consulting RN.
AUTHORITY: sections 630.050 and 630.705, RSMo 2016.* Original 
rule filed May 14, 2020, effective Dec. 30, 2020. Amended: Filed 
Sept. 14, 2023, effective March 30, 2024.
*Original authority: 630.050, RSMo 1980, amended 1993, 1995, 2008, and 630.705, 
RSMo 1980, amended 1982, 1984, 1985, 1990, 2000, 2011, 2014.
9 CSR 40-4.010 Physical Plant
(Rescinded January 15, 1984)
9 CSR 40-4.030 General Medical and Health Care
(Rescinded January 15, 1984)
9 CSR 40-4.034 General Medical and Health Care for the 
Mentally Disordered
Emergency rule filed Sept. 20, 1983, effective Oct. 1, 1983, expired 
Jan. 15, 1984.
9 CSR 40-4.050 Food Services
(Rescinded January 15, 1984)
9 CSR 40-4.070 Adequate Staff
(Rescinded January 15, 1984)
9 CSR 40-4.074 Adequate Staff for the Mentally Disordered
Emergency rule filed Sept. 20, 1983, effective Oct. 1, 1983, expired 
Jan. 15, 1984.
9 CSR 40-4.095 Recordkeeping
(Rescinded December 30, 2020)
AUTHORITY: sections 630.050 and 630.705, RSMo (1994). Original 
rule filed Oct. 13, 1983, effective Jan. 15, 1984. Amended: Filed 
March 14, 1984, effective Aug. 15, 1984. Amended: Filed Jan. 2, 
1990, effective June 11, 1990. Amended: Filed July 17, 1995, effective 
March 30, 1996. Rescinded: Filed May 14, 2020, effective Dec. 30, 
2020.
9 CSR 40-4.115 Admission Criteria
(Rescinded December 30, 2020)
AUTHORITY: sections 630.050 and 630.705, RSMo (1994). Original 
rule filed Oct. 13, 1983, effective Jan. 15, 1984. Amended: Filed 
March 14, 1984, effective Aug. 15, 1984. Amended: Filed July 15, 
1985, effective Feb. 1, 1986. Amended: Filed Sept. 4, 1985, effective 
Feb. 1, 1986. Amended: Filed Jan. 2, 1990, effective June 11, 1990. 
Amended: Filed April 1, 1993, effective Dec. 9, 1993. Amended: Filed 
July 17, 1995, effective March 30, 1996. Rescinded: Filed May 14, 
2020, effective Dec. 30, 2020.
9 CSR 40-4.116 Admission Criteria for Psychiatric Group 
Homes II
(Rescinded December 30, 2020)
AUTHORITY: sections 630.050 and 630.705, RSMo (1994). Original 
rule filed July 17, 1995, effective March 30, 1996. Rescinded: Filed 
May 14, 2020, effective Dec. 30, 2020.
9 CSR 40-4.135 Care, Treatment, Habilitation and 
Rehabilitation
(Rescinded December 30, 2020)
AUTHORITY: sections 630.050 and 630.705, RSMo (1994). Original 
rule filed Oct. 13, 1983, effective Jan. 15, 1984. Amended: Filed 
March 14, 1984, effective Aug. 15, 1984. Amended: Filed July 15, 
1985, effective Feb. 1, 1986. Amended: Filed Jan. 2, 1990, effective 
 CODE OF STATE REGULATIONS 5
John R. Ashcroft (2/29/24)
Secretary of State
 
9 CSR 40-4—DEPARTMENT OF MENTAL HEALTH DIVISION 40—LICENSING RULES
June 11, 1990. Amended: Filed April 1, 1993, effective Dec. 9, 1993. 
Amended: Filed July 17, 1995, effective March 30, 1996. Rescinded: 
Filed May 14, 2020, effective Dec. 30, 2020.
9 CSR 40-4.145 Maintenance, Housekeeping and Laundry
(Rescinded December 30, 2020)
AUTHORITY: sections 630.050 and 630.705, RSMo (1994). Original 
rule filed Oct. 13, 1983, effective Jan. 15, 1984. Amended: Filed 
March 14, 1984, effective Aug. 15, 1984. Amended: Filed July 17, 
1995, effective March 30, 1996. Rescinded: Filed May 14, 2020, 
effective Dec. 30, 2020.
9 CSR 40-4.155 Fire Safety
(Rescinded December 30, 2020)
AUTHORITY: sections 630.050 and 630.705, RSMo (1994). Original 
rule filed Oct. 13, 1983, effective Jan. 15, 1984. Amended: Filed 
March 14, 1984, effective Aug. 15, 1984. Amended: Filed July 15, 
1985, effective Feb. 1, 1986. Amended: Filed Jan. 2, 1990, effective 
June 11, 1990. Amended: Filed July 17, 1995, effective March 30, 
1996. Rescinded: Filed May 14, 2020, effective Dec. 30, 2020.