This regulation requires county boards to provide client outreach services to locate children with severe emotional disturbances in the community, inform them and their families about available children's community-based mental health services (including family community support and case management), and assist with access to those services. Outreach must be conducted year-round, at sites requested by the child and family, in a culturally sensitive manner, face-to-face when possible, and must include written information for families. Outreach to local system-of-care providers must also include information on family community support and case management services.
View official source9535.4038 CLIENT OUTREACH SERVICES. The county board shall provide client outreach services designed to locate children within the community who may have a severe emotional disturbance, inform them and their families of available children's community-based mental health services, including family community support and case management services, and assure that they have access to those services by assisting the family to arrange for transportation, if necessary. Client outreach services must: § A. be conducted throughout the calendar year; § B. occur at the site requested by the child and the child's parent or legal representative; § C. be provided in a manner which promotes the involvement of the child and the child's family; § D. occur face-to-face whenever possible; § E. be provided in a manner which is sensitive to cultural differences and special needs; and § F. provide the child and the child's parent or legal representative, in writing, the information specified in part 9535.4070 . Outreach services to providers in the local system of care and to families must include the development and distribution of information on the availability of family community support services and case management services and how to access these services.