This rule requires local agencies to notify individuals (or their parents/legal representatives) of their potential eligibility for case management services within five working days of receiving a request or referral. Notices must be written in plain language and address eligibility for community support services for adults with mental illness or family community support services for children with emotional disturbance. If no address is available, the agency must attempt to locate the individual. If there is no response within 30 days, the agency must make a reasonable follow-up contact attempt.
View official source9520.0906 LOCAL AGENCY RESPONSIBILITIES; NOTICE AFTER REQUEST OR REFERRAL FOR SERVICES. § Subpart 1. Notice following request or referral for services. As required under Minnesota Statutes, section 245.4881 , subdivision 2, in response to a request or a referral for case management services for a child or as required under Minnesota Statutes, section 245.4711 , subdivision 1, in response to a request or a referral for case management services for an adult, the local agency must notify within five working days after receiving the request or referral, the child's parents or child's legal representative, and the child or the adult of the individual's potential eligibility for case management services. The notice must be written in plain language and explain the individual's potential eligibility for case management services and, in the case of a child, for family community support services or in the case of an adult, for community support services. The contents of the notice shall comply with Minnesota Statutes, section 245.4881 , subdivision 2, paragraph (b), in the case of a child with emotional disturbance or with Minnesota Statutes, section 245.4711 , subdivision 2, paragraph (a), in the case of an adult with mental illness. A notice responding to a request or referral for services to a child also must state that the person to whom the notice is addressed may request county assistance in contacting a special mental health consultant to assist in assessing and providing appropriate treatment to a child of a minority race or minority ethnic heritage. § Subp. 2. Notice when there is no known address. If the local agency does not receive the address of the adult or the child and the child's parent or legal representative from the person referring the adult or the child for case management services, the local agency must attempt to locate the adult or the child and give the adult or the child's parent or legal representative or the child the notice specified in subpart 1. § Subp. 3. Follow-up notice of availability of case management services. If the person notified under subpart 1 or 2 does not respond within 30 calendar days after the local agency gives the required notice, the local agency must make a reasonable attempt to contact the person to explain the potential eligibility of the child or adult for case management services.