This rule establishes complaint and investigation procedures for receiving facilities under Florida's mental health chapter (Chapter 65E-5). Complaints must be filed with the district or regional mental health and substance abuse program supervisor, who determines whether an investigation is warranted and may involve other agencies. If a violation is found, the facility must take corrective action within a reasonable time, or face suspension or removal of its designation under Rule 65E-5.353.
View official source65E-5.352 Procedures for Complaints and Investigations in Receiving Facilities. Complaints with regard to the provisions of this chapter shall be filed with the district or region mental health and substance abuse program supervisor, or designee, of the district or region in which the violation is alleged to have occurred. The district or region mental health and substance abuse program supervisor shall appoint one or more employees to determine if an investigation is warranted. If warranted, the investigation may include the assistance of other agencies having jurisdiction over the facility. If the district or region mental health and substance abuse program supervisor determines that a violation of this chapter has occurred: (1) Corrective action shall be required and a reasonable time in which to correct the violation shall be accorded to the facility, or (2) If the corrective action is not sufficient, or the district or region mental health and substance abuse program supervisor determines that the violation warrants suspension or removal of designation, such action shall be considered pursuant to Rule 65E-5.353, F.A.C. Rulemaking Authority 394.461(5) FS. Law Implemented 394.461(5) FS. History–New 11-29-98, Amended 4-4-05.