Regulation detail

§ 10:37A-9.3 - Complaint process; ombudsperson

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§ 10:37A-9.3 - Complaint process; ombudsperson active

:37A-9.3 - Complaint process; ombudsperson

Jurisdiction: NJ
MH_RESIDENTIAL (60%)
Plain-English summary

This section requires that a 'PA' (Program Agency) operating under N.J.A.C. 10:37A maintain internal complaint procedures consistent with the consumer complaint, ombudsperson, and review procedures set forth in N.J.A.C. 10:37-4.6, which are incorporated by reference. Facility operators must ensure their complaint processes align with those standards for consumer protection in residential mental health settings.

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Regulation text
N.J. Admin. Code § 10:37A-9.3 - Complaint process; ombudsperson 

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 The PA's internal complaint procedures shall be consistent
 with the provisions of
 N.J.A.C.
 
10:37-4.6
 regarding consumer complaint agency
 ombudsperson and review procedures, which are incorporated by
 reference.

Notes

N.J. Admin.
 Code §
 
10:37A-9.3

Amended by
 
48
 N.J.R. 1636(a)
, effective
 
8/15/2016

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