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§ 10:161B-3.6 - Policy and procedure manual

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:161B-3.6 - Policy and procedure manual

Jurisdiction: NJ
DETOX (40%) OTP (40%) SUD_IOP (60%) SUD_PHP (60%) SUD_RESIDENTIAL (60%)
Plain-English summary

This section requires the administrator of a substance use disorder treatment facility licensed under N.J.A.C. 10:161B to develop, annually review, and maintain an on-site policy and procedure manual covering the facility's mission, organizational structure, ASAM level of care designations, quality assurance, confidentiality (42 CFR Part II and HIPAA), client rights, co-occurring mental health disorder protocols, mandatory reporting obligations, and service delivery schedules. The manual must be signed by both the administrator and the governing authority's presiding officer and made available to clients, staff, DHS, and the public at all times.

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Regulation text
N.J. Admin. Code § 10:161B-3.6 - Policy and procedure manual 

 State Regulations 

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(a)

 The administrator shall develop, implement and ensure the review, at least annually, of a policy and procedure manual(s) about the organization and
 operation of the facility. 
1.
 The administrator shall ensure that the governing authority shall participate in the
 review the policy and procedure manual at least annually.

2.
 This policy and procedure manual shall be
 signed and dated by the administrator and governing authority presiding officer, attesting that the policy and procedure manual was
 reviewed.

3.
 This policy and procedure manual shall be maintained on-site at the facility and available
 for review at all times by clients, staff, DHS and the public.

(b)
 The facility shall ensure
 that, at a minimum, the following is contained in the policy and procedure manual(s): 
1.
 A written statement
 describing the program's vision and mission, staffing patterns and the services provided, including the modalities/types and ASAM level of care
 designation offered;

2.
 An organizational chart delineating the lines of authority, responsibility, and
 accountability for the administration and client care services;

3.
 Policies regarding the program's
 definition of "business hours," "full-time" and "shift";

4.
 A description of the facility's quality
 assurance program, including, but not limited to, client care (including medical and nursing services) and its documentation; and staff performance
 and supervision, methods for at least annual review of staff performance, staff qualifications and credentials, staff orientation and education, and
 documentation of these staff functions-related functions;

5.
 Adherence to privacy and confidentiality
 policies and procedures ensuring the confidential maintenance of client records while the program is in operation and in the event that it ceases to
 operate, as required by Federal confidentiality regulations at 
42 CFR
 Part II, and Federal HIPAA requirements at 45 CFR Part 
160
 ;

6.
 A description of the modalities of treatment provided, including a listing of services, procedures, and ASAM
 level of care designations which may be performed in the facility;

7.
 A written plan for informing
 persons in need of substance use disorder treatment services, their friends and family members, the public, and health care providers of the
 availability of the facility's services, all program fees and available financial arrangements, including a description of referral mechanisms and
 linkages with consultants, other health care facilities, law enforcement, social and community agencies that will provide continuity of care
 including designation of staff responsible for implementation of the plan;

8.
 Policies and procedures for
 making information about alcohol, tobacco and other drug use prevention and treatment available to the public;

9.
 Policies and procedures that ensure the accessibility of and use of telephone(s) by clients. Such policies and
 procedures shall:
i.
 Include written descriptions of situations that may preclude the use of telephones by
 clients;

ii.
 Comply with client care policies and procedures, and not violate client rights, nor be used
 as a tool to punish or coerce clients; and

iii.
 Not prevent clients from contacting the local police in
 the event of an emergency, or from contacting DHS to issue a complaint regarding the facility;

10.
 Policies and procedures for answering and responding to incoming telephone calls for clients at times other
 than designated business hours; 
i.
 The program must use either an answering service, a designated on call staff, or
 an alternative method approved by DCN&L, to ensure that clients have access to emergency consultation services on a 24-hour-a-day basis, seven
 days a week.

11.
 Policies and procedures to provide for the assessment, diagnosis,
 identification and treatment of persons with co-occurring mental health disorders, or to coordinate the care and/or referral to appropriate mental
 health providers, so that services are provided in a coordinated fashion. 
i.
 Clients who have been clinically
 assessed as being unable to participate in or benefit from the facility's services will be referred to the appropriate treatment provider, and the
 referral documented in the clinical record;

12.
 Policies addressing the confiscation and
 disposition of illicit drugs and weapons within the facility; 
i.
 The policy shall include notification of
 appropriate parties for clients referred from the criminal justice system;

13.
 Policies and
 procedures for complying with applicable statutes and rules to report child abuse and/or neglect, abuse, or mistreatment of elderly clients and
 disabled adults, sexual abuse, sexual assault, specified communicable diseases, including HIV infection, poisonings, and unattended or suspicious
 deaths. Such policies and procedures shall include the following: 
i.
 The designation of a staff member(s)
 responsible for coordinating the reporting of identified and/or suspected cases of child abuse and/or neglect in compliance with
 
N.J.S.A. 
9:6-1
 et seq., recording the
 notification to the Division of Child Protection and Permanency (DCPP) and in the clinical record, and serving as a liaison between the facility and
 DCPP;

ii.
 If the client is 60 years of age or older, the protocols for notification of any suspected case
 of client abuse or exploitation to the New Jersey Office of the State Long-Term Care Ombudsman pursuant to
 
N.J.S.A. 
52:27G-7.1
 et seq.;

iii.
 The protocols for the identification and treatment of children and elderly and disabled adults who are abused
 and/or neglected; and

iv.
 The provision, at least annually, of educational and/or training programs to
 staff on the identification and reporting of identified and/or suspected cases of child abuse and/or neglect, sexual assault or abuse, domestic
 violence, abuse of the elderly and/or disabled adults, and related agency policies and procedures; and

14.
 Policies and procedures governing the delivery of services that include, at a minimum, the following: 
 
i.
 The frequency of counseling interventions and didactic sessions, including a weekly and monthly posted written
 schedule of all program activities; and

ii.
 The content of didactic sessions, including a written
 description or curriculum of didactic sessions offered in the facility.

Notes

N.J. Admin. Code §
 
10:161B-3.6

Amended by
 
48 N.J.R. 2791(a)
, effective
 
12/19/2016

Amended by
 
55 N.J.R.
 2346(a)
, effective 
11/20/2023

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